How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%84+45.8Reliability 24%75+18.2Value 14%85+12Replies to reviews 7%93+6.6Craft & service penalty80−2Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCOREAlexander Services
Holly Springs, NC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #29Position by Experts Score among all companies we track in this category. of 30 water softener repair · 4.8★ from 950 Google reviews
Report card
Percentile vs other water softener repair (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.
Reviews for your job
Customers hired Alexander Services for 8 kinds of job.
Alexander Services for heating system repair
Clear ✕All 16 Google reviews tagged “Heating system repair”
prompt and friendly. found the issue and resolved it quickly. Previous tech from AC repair forgot to turn gas back on after replacing coil this summer.
Jordan did a great job for us! He was professional, knowledgeable and polite. He went the extra yard. Office personnel were very helpful too.
Avoid at all costs. I mean you do you, but read my experience and then decide if they are worth hiring. Our heat went out about 3 days before and anticipated ice storm and a very cold snap. It was the weekend and our usual trusted HVAC company was not open. Due to the upcoming weather we reached out to Alexander…
Charles was very professional, and punctual. He had the knowledge to quickly and accurately diagnose the issue I was having with my HVAC. He took care of ordering the part and helped me look into the warranty of the system. Turns out, the warranty did end up covering the part cost but not labor, saving me over…
Needed service to figure out why our system was not blowing heat. Jason came to the rescue and had us up and running in no time. Alexander has great service and Jason is their best technician.
We had a multi-part, frustrating experience trying to resolve a furnace issue over the last year. I want to start by saying the technicians from Alexander Services were consistently on time, professional, and very friendly. This is why I am giving two stars instead of one. However, the repeated failures to…
Jordan H took care of my units today, cleaning them up and checking out everything. He was professional, on time and helpful. I trust him and that is paramount for me.
I highly recommend Alexander Heating and Air. I turned to Alexander 16 years ago, they have consistently delivered top-notch service and professionalism, every time. Their team is knowledgeable, efficient, and always a pleasure to work with. What truly sets them apart is not just their technical expertise, but…
Upstairs A/C wasn't working efficiently. Geoff was quick to determine issues and get it running smoothly again.
Good service
We’ve used Alexander several times for different issues that popped up(plumbing, water heater, hvac) and they’ve always been super responsive, reasonably priced, and been able to fix the issues same day. Can’t get any better
Great service. On time. Repair done right. Very pleased with the work performed. Will highly recommend. My service person Derrick did a great job. Thanks Alexander. Had my spring service done. My Tech Cody did a great job. I'm good to go for the summer. Thanks again Alexander.
I had Alexanders come out for some plumbing issues in my House. Hunter was great! He went beyond being a tech to a caring individual and asked if there was anything he could do for me before he left cause he seen I don’t move around to well! Thumbs up To Alexander Service.
The tech was wonderful. He was professional and pleasant.
Rating only, no written review.
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 110 | $19–$176 |
| A/C system maintenance | 60 | $27–$529 |
| HVAC system repair | 47 | $83–$1.2k |
| A/C system repair | 32 | $202–$998 |
| Repair HVAC | 30 | — |
| Heating system maintenance | 18 | $19–$166 |
| Heating system repair | 16 | $39–$946 |
| Install AC | 15 | $1.4k–$2.8k |
