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Aligned Counseling and Consulting

Counselor · Phoenix, AZ · reviewed since 2024

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%99+68.5Reliability 31%97+29.8Experts Score= 98Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#3 of 114 therapistsPosition by Experts Score among all companies we track in this category. · better than 98%
5.0 ★★★★★ 76 Google reviews · 24 photos
100%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
0%reviews answered by the owner
Oct 2026latest review

Aligned Counseling and Consulting at a glance

Google reviewers rate Aligned Counseling and Consulting five stars based on seventy-six reviews, noting that the practice offers trauma-focused therapy, EMDR, and support for anxiety, relationships, and life transitions. Clients frequently describe the staff as compassionate, non-judgmental, and skilled at providing practical, actionable strategies for daily challenges. The reviews highlight a welcoming environment where individuals feel heard and supported, though the owner has not responded to any of the posted feedback.

  • Google rating: 5.0 out of 5 from 76 reviews (100% five-star).
  • Reviews on this page: 76 Google reviews (75 with written comments, 1 with photos).
  • Owner responses: the business replied to 0% of reviews.
  • Most recent review: October 2, 2026.
  • Service: Therapist serving Phoenix, Arizona.

Data from Google, last updated October 26, 2026.

Score profile vs other therapists

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: reliability.

Satisfaction99Reliability97Craft & service–Value–Momentum100Replies to reviews–Satisfaction: 99 (median 90)Reliability: 97 (median 88)Momentum: 100 (median 100)
This companyTherapists median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Aligned Counseling and Consulting: 99/100 on this factor. Category median: 90.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Aligned Counseling and Consulting: 97/100 on this factor. Category median: 88.A
97
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 99.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 98.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Aligned Counseling and Consulting: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 60.–
–

Bar = this company · dark tick = category median.

Star ratings

76 Google reviews we collected

  • 5 stars76100%
  • 4 stars00%
  • 3 stars00%
  • 2 stars00%
  • 1 star00%

Praise vs complaints

Phrases our text analysis found in 75 written reviews

  • Praise11497%
  • Complaints43%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude4236%
  • Would recommend4034%
  • Honesty & trust2319%
  • Quality & results65%
  • Communication65%
  • Speed & response11%

What customers talk about

We read 75 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “She leads with so much compassion, warmth, and authenticity, and it’s easy to see how those qualities translate into the work she does.”
  • “…rather than someone who is just going through the motions, I would absolutely recommend her.…”
    “If you are looking for a therapist who is genuine, kind, and deeply invested in helping her clients grow and heal, I cannot recommend Natalie enough!”
  • “Katrina is one of those rare people who makes you feel instantly comfortable and genuinely seen.”
  • “Their EMDR skills are top-notch, but what really stands out is the way they pair that expertise with such genuine compassion.”
  • “She is authentic, warm, and super easy to talk to, which makes it easy to feel comfortable opening up to her.”
  • “Her ability to quickly make others feel comfortable sets clients up for an enjoyable and successful counseling experience.”

People customers mention

  • Carlie 10 reviews
  • Natalie 6 reviews
  • Amanda 3 reviews
  • Stacy 3 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

Brittany4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

I would highly recommend Carlie and her team. They are highly skilled and trained trauma-focused therapists. Carlie is so kind and friendly to work with.

Aily10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Katrina is one of those rare people who makes you feel instantly comfortable and genuinely seen. She has an incredible heart, a wonderful sense of humor, and a natural ability to make people feel heard and cared for. She leads with so much compassion, warmth, and authenticity, and it’s easy to see how those…

Leif2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

From my very first interaction with Natalie, I felt completely heard, valued, and understood without an ounce of judgment. What makes her special is that her warmth is paired with concrete, actionable toolkits tailored to real life. She provides direct strategies to handle difficult moments, transforming the daily…

Paula3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

I am very grateful that I have Natalie as my therapist. From the very beginning, she has been empathetic and very helpful to my needs and situation. She is helping me on a path forward to my better self. I would highly recommend Natalie.

Steven8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Its been said “If you love what you do, you’ll never work a day in your life”. If this doesn’t describe Elijah’s commitment to her craft than I don’t know what does. Elijah is one of the most compassionate and caring individuals I have ever had the privilege of meeting. Elijah’s skills as a therapist expand working…

Bailey9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

I genuinely can’t recommend Katrina enough. What I appreciate most about her is how real she is. She’s someone you can actually talk to about anything without feeling judged or like you have to filter yourself. She’s honest, compassionate, open minded and genuinely cares about people. She doesn’t just say what she…

Photos

Customer reviews

5.0 ★★★★★ 76 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Brittany Coppelli4 reviewsTotal number of Google reviews Brittany has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I would highly recommend Carlie and her team. They are highly skilled and trained trauma-focused therapists. Carlie is so kind and friendly to work with.

Aily Nola-Marie10 reviewsTotal number of Google reviews Aily has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Katrina is one of those rare people who makes you feel instantly comfortable and genuinely seen. She has an incredible heart, a wonderful sense of humor, and a natural ability to make people feel heard and cared for. She leads with so much compassion, warmth, and authenticity, and it’s easy to see how those qualities translate into the work she does. Anyone looking for someone who brings both empathy and humanity to their work would be lucky to find her.

Leif Bergquist2 reviewsTotal number of Google reviews Leif has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

From my very first interaction with Natalie, I felt completely heard, valued, and understood without an ounce of judgment. What makes her special is that her warmth is paired with concrete, actionable toolkits tailored to real life. She provides direct strategies to handle difficult moments, transforming the daily challenges we face into opportunities for self improvement.

Paula Bergquist3 reviewsTotal number of Google reviews Paula has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I am very grateful that I have Natalie as my therapist. From the very beginning, she has been empathetic and very helpful to my needs and situation. She is helping me on a path forward to my better self. I would highly recommend Natalie.

Steven Loya8 reviewsTotal number of Google reviews Steven has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Its been said “If you love what you do, you’ll never work a day in your life”. If this doesn’t describe Elijah’s commitment to her craft than I don’t know what does. Elijah is one of the most compassionate and caring individuals I have ever had the privilege of meeting. Elijah’s skills as a therapist expand working with teenagers, adults, and couples with a wide range of presenting challenges. She provides a safe space to anyone she works with and has an ear for details to really make someone feel heard and seen.

Bailey Vance9 reviewsTotal number of Google reviews Bailey has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I genuinely can’t recommend Katrina enough. What I appreciate most about her is how real she is. She’s someone you can actually talk to about anything without feeling judged or like you have to filter yourself. She’s honest, compassionate, open minded and genuinely cares about people. She doesn’t just say what she thinks you want to hear, she actually listens and makes you feel heard. I think that’s what makes her such a good therapist. If you’re looking for someone who is down to earth, trustworthy, and actually feels like a real person rather than someone who is just going through the motions, I would absolutely recommend her.

Destiny Northington2 reviewsTotal number of Google reviews Destiny has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Katrina is so genuine, kind & easy to talk to. She has a great sense of humor and a way of making conversations feel comfortable, even when the topic isn’t always easy. You can tell she really cares about the people she works with & wants them to feel heard and supported. If you’re looking for a therapist who is warm, relatable & truly cares, Katrina is definitely someone worth connecting with!

Katie EnglishLocal Guide · 8 reviewsTotal number of Google reviews Katie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Bekah is amazing! She genuinely cares about the people she works with and is incredibly compassionate. She takes the time to understand each persons unique needs, experiences, and circumstances. She is authentic, warm, and super easy to talk to, which makes it easy to feel comfortable opening up to her. What stands out most is how much she truly cares. She listens without judgment and meets people where they are. I highly recommend her to anyone looking for a therapist!

Daryn and Jeannette BussLocal Guide · 5 reviewsTotal number of Google reviews Daryn has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I would highly recommend Natalie to anyone looking for a counselor who is warm, caring, and truly listens. She has such a kind and welcoming personality and creates a space where you feel comfortable being completely yourself, without fear of judgment. I really appreciate that Natalie offers practical, thoughtful advice that you can actually use in everyday life. She genuinely cares about the people she works with, and I know anyone who has the opportunity to work with her will feel heard, supported, and cared for.

Savannah Jimenez2 reviewsTotal number of Google reviews Savannah has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Elijah is such a caring individual. She is able to meet peoples needs exactly where they are and help them move through with strength and support. Her training and experience truly show through her clients and their ability to learn how to process and explore emotions.

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