Moving and storage service · Grand Forks, ND · reviewed since 2014
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%80+43.6Reliability 24%66+16Value 14%94+13.3Replies to reviews 7%75+5.3Craft & service penalty32−6.8Experts Score= 71Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.71SCORE
BGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#60 of 62 furniture removal servicesiPosition by Experts Score among all companies we track in this category. · better than 3%
4.5★★★★★209 Google reviews · 24 photos
84%five-star reviews
4.94★last 12 monthsiAverage stars on reviews from the last 12 months only.
1.5%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
80%reviews answered by the owner
$633typical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Customers frequently praise the company for punctuality, careful handling of items, and clear communication, often noting that quotes matched final bills. Positive feedback highlights professional staff and efficient service for moves, packing, and storage. However, lower-rated reviews cite issues with storage security, including infestations and theft, as well as complaints about delayed appointments, poor packing quality, and unexpected charges for breaks.
Google rating: 4.5 out of 5 from 209 reviews (84% five-star).
Reviews on this page: 209 Google reviews (166 with written comments, 1 with photos).
Owner responses: the business replied to 80% of reviews.
Most recent review: October 5, 2026.
Service: Furniture Removal Service serving Grand Forks, North Dakota.
Data from Google, last updated October 26, 2026.
Score profile vs other furniture removal services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: craft & service.
All About Moving & StorageFurniture Removal Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.All About Moving & Storage: 80/100 on this factor. Category median: 98.A
80
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.All About Moving & Storage: 66/100 on this factor. Category median: 98.B
66
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.All About Moving & Storage: 32/100 on this factor. Category median: 100.D
32
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.All About Moving & Storage: 94/100 on this factor. Category median: 100.A
94
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.All About Moving & Storage: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.All About Moving & Storage: 75/100 on this factor. Category median: 79.B
75
Bar = this company · dark tick = category median.
Star ratings
209 Google reviews we collected
4.5of 5
5 stars17684%
4 stars94%
3 stars10%
2 stars31%
1 star2010%
Praise vs complaints
Phrases our text analysis found in 166 written reviews
94%praise
Praise29694%
Complaints196%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price1749%
Reasonable1749%
Overpriced00%
Not sure13%
$633-38% vs typical furniture removal services
Middle half of what 24 customers paid ($410–$1.4k) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude8928%
Speed & response8025%
Would recommend5317%
Quality & results5217%
Price & value217%
Communication155%
Honesty & trust52%
What customers talk about
We read 166 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Trevor was professional, came to provide a quote that was spot on with our final bill.”
“This company is very unprofessional and unreliable.”
“The movers showed up on time and moved a large safe from the basement of a lake house into a waiting U-Haul successfully.”
“They never showed up for the appointment my husband scheduled with them.”
“I highly recommend them and will absolutely choose them for my next move!”
“The team at All About Moving did a fantastic job, very thoughtful and careful with our belongings.”
“they damaged my plaster walls on the new house I moved into as well.”
“The price is somewhat reasonable but it's hard work, so worth the money.”
“There is a billing issue that I have called 3 times about with no answer or returned called.”
“These guys showed up on time, they communicated when they were on the way.”
“Crew were very professional very kind, patient and hard working honest people”
People customers mention
Trevor8 reviews
Mike5 reviews
Casey5 reviews
Wayfair3 reviews
Brandon3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired All About Moving & Storage for 8 kinds of job. Pick one to see what they paid and said.
Matt2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
The movers showed up on time and moved a large safe from the basement of a lake house into a waiting U-Haul successfully. We drove from out of town so having them show up on time was important and they did! Was quick and easy. Would recommend!
Christina5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
I have used All About Moving multiple times and this time didn't disappoint! They were professional, efficient, and worked around the chaos that is my life. I highly recommend them and will absolutely choose them for my next move!
Paid $500–1,000Great priceLocal moving
Jay1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★
Trevor and his crew did a fantastic job. They were on-time, efficient, and very helpful.
Nicole3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
I can’t say enough about this company and the men that packed and moved us from MN to TN! They are awesome!!
Paid $5,000+Great priceLong-distance moving
pauna1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★
What wonderful people to help with a move starting with Chelsea in the office toCasey and Dax that did the moving. They were very friendly, prompt, careful with items and just very professional all the way around. Would highly recommend if you need movers.
Shirley P.
Paid $1–500Great priceLocal moving
Lou9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
Very efficient, professional, courteous, and careful. Took care of my move without issue and in a timely manner.
The movers showed up on time and moved a large safe from the basement of a lake house into a waiting U-Haul successfully. We drove from out of town so having them show up on time was important and they did! Was quick and easy. Would recommend!
Price assessment: Reasonable price
Price: $500–1,000
Services: Oversized-item moving
Response from the owner · 2 weeks ago
We are grateful for your positive feedback! We’re glad our team arrived on time and moved the large safe quickly and successfully. We appreciate your recommendation.
Cody Klug4 reviewsiTotal number of Google reviews Cody has written across all businesses on Google Maps, not just this one.
The team at All About Moving did a fantastic job, very thoughtful and careful with our belongings. Trevor was professional, came to provide a quote that was spot on with our final bill. I couldn’t be more impressed by the whole team and experience!
Price assessment: Great price
Services: Small furniture moving, Interstate moving, Oversized-item moving
Response from the owner · Edited a month ago
Thank you so much for your kind words, Cody. We really appreciate you taking the time out to share your experience with us.
Timothy A SatromLocal Guide · 8 reviewsiTotal number of Google reviews Timothy has written across all businesses on Google Maps, not just this one.
Trevor at All About Storage bent over backwards to make sure we are pleased with our experience. The offices at other storage facilities are closed on the weekends and staff cannot be reached. Though, Trevor made us feel very welcomed and did everything he could possibly do to move us into a unit on the weekend. I required extra help moving a few heavy items from my truck into the unit. Trevor enlisted Mike (one of his men) - a professional mover - who helped clear out the truck and proceeded to professionally stack and organize our belongings. Excellent work, guys!!! 10/10
Price assessment: Great price
Services: Moving-related storage
Response from the owner · a month ago
Hi, Timothy. Your feedback is highly appreciated. Thank you for the review!
Beverly Loff1 reviewiTotal number of Google reviews Beverly has written across all businesses on Google Maps, not just this one.
I have used All About Moving multiple times and this time didn't disappoint! They were professional, efficient, and worked around the chaos that is my life. I highly recommend them and will absolutely choose them for my next move!
Price assessment: Great price
Price: $500–1,000
Services: Local moving
Response from the owner · 2 months ago
Hi, Christina. Thank you for rating your experience with us so highly!
Kelly Morrison2 reviewsiTotal number of Google reviews Kelly has written across all businesses on Google Maps, not just this one.
These guys showed up on time, they communicated when they were on the way. They wrapped everything up, moved everything safely and in a timely matter. I would recommend them to anyone looking for a mover.
Price assessment: Reasonable price
Response from the owner · 2 months ago
Hi, Kelly. We appreciate the rating, and are glad we could provide you with a positive experience!
Jay Middleton1 reviewiTotal number of Google reviews Jay has written across all businesses on Google Maps, not just this one.
Trevor and his crew did a fantastic job. They were on-time, efficient, and very helpful.
Price assessment: Reasonable price
Price: $2,000–2,500
Services: Business & corporate-related moving
Response from the owner · 2 months ago
Hi, Jay. We appreciate the rating, and are glad we could provide you with a positive experience! Is there anything more we could have done to earn a 5 star rating?
Nicole Brown3 reviewsiTotal number of Google reviews Nicole has written across all businesses on Google Maps, not just this one.
All About Moving & Storage is the most professional, well-organized crew you will find in the area. Trevor and his team executed the task almost twice as fast as expected! Could not recommend enough.
Services: Oversized-item moving
Response from the owner · 3 months ago
Thank you so much for your kind words, Jak. We really appreciate you taking the time to share your experience with us.
pauna family1 reviewiTotal number of Google reviews pauna has written across all businesses on Google Maps, not just this one.
What wonderful people to help with a move starting with Chelsea in the office toCasey and Dax that did the moving. They were very friendly, prompt, careful with items and just very professional all the way around. Would highly recommend if you need movers.
Shirley P.
Price assessment: Great price
Price: $1–500
Services: Local moving
Response from the owner · Edited 3 months ago
Hi, Pauna. Your feedback is highly appreciated. Thank you for the review!
