Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%86+20.8Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty89−1.1Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCOREAll American Moving and Storage
Columbus, OH · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #25Position by Experts Score among all companies we track in this category. of 49 piano movers · 4.9★ from 1,016 Google reviews
Report card
Percentile vs other piano movers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.All American Moving and Storage is better than 91% of piano movers.A
91
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.All American Moving and Storage is better than 86% of piano movers.A
86
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.All American Moving and Storage is better than 89% of piano movers.A
89
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.All American Moving and Storage is better than 100% of piano movers.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.All American Moving and Storage is better than 100% of piano movers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.All American Moving and Storage is better than 100% of piano movers.A
100
Reviews for your job
Customers hired All American Moving and Storage for 8 kinds of job.
All American Moving and Storage for moving-related junk removal
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.2
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
All 2 Google reviews tagged “Moving-related junk removal”
Kitty3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
The two movers were on time, masked up, friendly and professional, and in and out in minutes. They were very careful not to bump into any walls or other furniture while moving the two large, awkward, heavy items. They did a great job!
Moving-related junk removalOversized-item moving+ Responsiveness+ Punctuality+ Professionalism
Jennifer4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
Rating only, no written review.
Furniture assemblyIn-state movingMoving-related junk removal+ Responsiveness+ Punctuality+ Quality
Price
$150-84% vs typical piano movers
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Great price 35%Reasonable 20%Overpriced 7%Not sure 38%
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oversized-item moving | 54 | $228–$933 |
| Furniture assembly | 35 | — |
| Small furniture moving | 27 | $114–$731 |
| Local moving | 23 | $585–$1.5k |
| Moving-related packing | 14 | $403–$1.1k |
| In-state moving | 13 | $738–$2.5k |
| Interstate moving | 7 | $2.1k–$4.9k |
| Vehicle transport | 6 | — |
