Analyzing 7,222,6097.2M ReviewsFor 20,47620.5K Experts
Google reviewers rate All American Moving and Storage 4.9 out of 5 based on 1016 reviews, with the owner responding to 97% of feedback. Customers frequently cite punctuality, clear communication, fair pricing, and careful handling of furniture during local moves and white-glove deliveries. However, a small number of low-star reviews highlight significant issues with inaccurate initial quotes, unexpected final costs, and perceived rudeness during customer interactions.
Data from Google, last updated October 25, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Bar = this company · dark tick = category median.
1,016 Google reviews we collected
Phrases our text analysis found in 656 written reviews
Price verdicts customers left with their Google review
Middle half of what 31 customers paid ($44–$507) · gold mark = category median.
How often each topic comes up in the written reviews
We read 656 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“They did a great job on my delivery, very professional.”
“Unprofessional Response: When I reported the damage, I was told that it was my fault for not having my furniture crated, a service they did not offer…”
“They were prompt on delivery day and most importantly no damage to the large fragile product.”
“Great job with delivery and set up in my apartment.”
“Damage to Furniture: Almost every piece of furniture, many of which are antique family heirlooms, was damaged without any reports of the damage by their staff.”
“I would recommend this company to everyone, friends and family included!”
“I strongly recommend choosing a different moving company than All American Moving Services.”
“All American was professional with excellent communication!”
“The cost was way outside of my price range (insanely expensive), so I ignored the quote and went on to look at others.”
“They were also one of the more affordable options, which we really appreciated.”
“They will over charge you for time and not deduct appropriate time spent not working.”
“I recently had a very heavy sofa bed delivered, and I was honestly a bit nervous about getting it up the stairs to my second-floor apartment.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired All American Moving and Storage for 8 kinds of job. Pick one to see what they paid and said.
We ordered a couple of full size sofas from JCPenney and this company provided a white glove delivery. I would have given 5 stars but they scraped my newly painted doorframe to the sunroom. I didn’t notice until they had left. They were hard workers and set up the furniture just where we wanted them. The sofas are…
Great job with delivery and set up in my apartment. I couldn’t be happier with your service.
These guys were great!! Very sweet, did a good job. Efficient, knowledgeable, and funny. Thank you!
These two guys are the best I’ve seen in years. The pick up of a returned Pergola couldn’t have gone smoother because of them. They did not get the message that they needed boxes and just worked with that by putting the returned items on a pallet. Amazing customer service.
I’ve just used All-American for the second time and wholeheartedly recommend! Both experiences have been wonderful - easy to schedule and great communication, the movers themselves have been wonderful and complete pros who know what they’re doing and are so friendly.
They were very nice and called ahead to tell me when they’d be here. My package was from Amazon but they delivered because of the the size for free
| Job | Reviews | Category typical |
|---|---|---|
| Oversized-item moving | 54 | $228–$933 |
| Furniture assembly | 35 | — |
| Small furniture moving | 27 | $114–$731 |
| Local moving | 23 | $585–$1.5k |
| Moving-related packing | 14 | $403–$1.1k |
| In-state moving | 13 | $738–$2.5k |
| Interstate moving | 7 | $2.1k–$4.9k |
| Vehicle transport | 6 | — |
4.9 ★★★★★ 1,016 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
They did a great job on my delivery, very professional. I’d use them again. Jim M. Dublin
We ordered a couple of full size sofas from JCPenney and this company provided a white glove delivery. I would have given 5 stars but they scraped my newly painted doorframe to the sunroom. I didn’t notice until they had left. They were hard workers and set up the furniture just where we wanted them. The sofas are long and large. We need to find semigloss white to do the touch up’s because our painters took all the paint with them.
Hi Ruthe - thanks for the review! I'm sorry things didn't go perfect! Hopefully your painters can tell you the paint brand/style that was used to paint your doorframe. We do have a "furniture medic" on staff who handles things like this for us, so if you find the correct paint we would be happy to purchase a small can and come out and address the touch up needed. If you would like to go this route, please call me direct at 614-502-8675 and we can set up an appointment with you. Thank you!
Great job with delivery and set up in my apartment. I couldn’t be happier with your service.
Torra, thank you so much for leaving us a 5-star review! We're glad to hear that your delivery and se up went smoothly, and we truly appreciate your support!
White-Glove Delivery Services: The All American Moving, Storage and Delivery team is the real deal! Highly recommend! First-rate professional service in delivering two Industrial Flatiron Lockers from start to finish. Shout out to Greg and the two exceptionally meticulous guys who made it a worry-free delivery. All American Moving, Storage and Delivery provided local courier services for a shipment originating in Houston, Texas; facilitating the final transit and white-glove delivery services.
Thank you so much for the wonderful review! We’re thrilled to hear that Greg and our delivery team provided meticulous, professional service and made the delivery worry-free from start to finish. We’re proud to have assisted with the final transit and white-glove delivery of your industrial lockers. We truly appreciate your recommendation!
Did a great job! Above and beyond
Thank you for the amazing review, Phantashia! We’re so happy to hear our team went above and beyond during your local delivery in Columbus, Ohio. We truly appreciate your support!
They were very efficient and court
Rodney, thank you for the great review! We’re glad to hear our team was efficient and courteous during your delivery in Delaware, Ohio. We truly appreciate your support and choosing All American!
This company was amazing! The guys who moved me were so kind and courteous and hard workers and I had a tv that unfortunately got damaged during the move and they paid for me to get a new one! Everyone I encountered was great! I would recommend this company to everyone, friends and family included!
Thank you so much for the wonderful review, Janice! We’re thrilled to hear that our moving team was kind, courteous, and hardworking throughout your move in Grove City, Ohio. We’re also glad we could help resolve the issue with your TV and make things right. We truly appreciate your recommendation and your trust in our team!
Everyone here was great. Delivery was right on schedule and right on time. The folks who delivered our adjustable beds and mattresses were very nice and set them all up perfectly. They were also one of the more affordable options, which we really appreciated. We highly recommend them.
Alison, thank you for the wonderful feedback! We're delighted to hear that your adjustable bed and mattress delivery in Columbus, Ohio, went smoothly and that our team arrived on time, provided friendly service, and set everything up perfectly. We're also glad our pricing met your expectations and that you found us to be an affordable option. We truly appreciate your recommendation and support!
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Thank you for the 5-star review, Fatima! We're glad you had a positive experience during your delivery in Hilliard, Ohio! We appreciate your support and look forward to helping you again.
Efficient, polite, and careful!
Thank you for the 5-star review, Alexandra! We're delighted to hear our team provided efficient, polite, and careful service during your delivery. We appreciate your support and look forward to serving you again for any future moving, storage, or delivery needs!
Analyzing 7,222,6097.2M ReviewsFor 20,47620.5K Experts
