All Clean Chem-Dry carpet and upholstery cleaning logo

All Clean Chem-Dry carpet and upholstery cleaning

Carpet cleaning service · Fresno, CA · reviewed since 2016

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%97+23.5Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty83−1.7Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#21 of 42 stone cleaning servicesPosition by Experts Score among all companies we track in this category. · better than 51%
5.0 ★★★★★ 262 Google reviews · 24 photos
98%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
100%reviews answered by the owner
$350typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).

All Clean Chem-Dry carpet and upholstery cleaning at a glance

Customers frequently praise the punctuality, professionalism, and thoroughness of the carpet and upholstery cleaning services, noting effective stain and odor removal. Recurring themes include fair pricing, efficient scheduling, and clear communication regarding care instructions. However, some callers report negative experiences with phone responsiveness, citing rude staff or missed callback promises that made scheduling appointments difficult.

  • Google rating: 5.0 out of 5 from 262 reviews (98% five-star).
  • Reviews on this page: 262 Google reviews (224 with written comments, 8 with photos).
  • Owner responses: the business replied to 100% of reviews.
  • Most recent review: October 24, 2026.
  • Service: Stone Cleaning Service serving Fresno, California.

Data from Google, last updated October 29, 2026.

Score profile vs other stone cleaning services

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.

Satisfaction97Reliability97Craft & service83Value100Momentum100Replies to reviews100Satisfaction: 97 (median 96)Reliability: 97 (median 97)Craft & service: 83 (median 96)Value: 100 (median 100)Momentum: 100 (median 100)Replies to reviews: 100 (median 96)
This companyStone Cleaning Services median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.All Clean Chem-Dry carpet and upholstery cleaning: 97/100 on this factor. Category median: 96.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.All Clean Chem-Dry carpet and upholstery cleaning: 97/100 on this factor. Category median: 97.A
97
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.All Clean Chem-Dry carpet and upholstery cleaning: 83/100 on this factor. Category median: 96.A
83
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.All Clean Chem-Dry carpet and upholstery cleaning: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.All Clean Chem-Dry carpet and upholstery cleaning: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.All Clean Chem-Dry carpet and upholstery cleaning: 100/100 on this factor. Category median: 96.A
100

Bar = this company · dark tick = category median.

Star ratings

262 Google reviews we collected

  • 5 stars25798%
  • 4 stars31%
  • 3 stars00%
  • 2 stars00%
  • 1 star21%

Praise vs complaints

Phrases our text analysis found in 224 written reviews

  • Praise44699%
  • Complaints31%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price1745%
  • Reasonable2155%
  • Overpriced00%
  • Not sure00%
$350+42% vs typical stone cleaning services

Middle half of what 32 customers paid ($257–$485) · gold mark = category median.

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude12327%
  • Quality & results11225%
  • Would recommend7016%
  • Speed & response6514%
  • Communication419%
  • Price & value225%
  • Honesty & trust164%

What customers talk about

We read 224 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Robert was very professional and detailed in the work performed.”
  • “Robert did a great job - not just on the carpets - but also on the tile.”
  • “We would highly recommend this company and will be calling on them again.”
  • “Robert came out next day after speaking to him on the phone to clean my carpet.”
  • “Very easy to work with and he answers any questions that you have!”
  • “Pricing was also very reasonable for the level of service I received.”
  • “If you're looking for reliable and effective carpet/furniture cleaning, Rob at ChemDry is the guy to call.”

People customers mention

  • Robert 66 reviews
  • Rob 3 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired All Clean Chem-Dry carpet and upholstery cleaning for 5 kinds of job. Pick one to see what they paid and said.

Recent priced reviews

Suzi8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

We were very pleased with this service. Robert was prompt, polite as well as professional. We even learned some things about caring and cleaning our rugs. We would highly recommend this company and will be calling on them again. Next time, we'll be getting our granite counters refurbished! Thank you Robert and Chem Dry. Sincerely, Joe and Suzi Kosko.

Paid $250–300Reasonable priceCarpet steam cleaning
Kathleen4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

Robert is fabulous! Very easy to work with and he answers any questions that you have! Professionalism at its very best!!!

Paid $500+Great price
Cathy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Phenomenal job! First time using All Clean Chem Dry and I will be a repeat customer for future cleanings. Had 4 area rugs cleaned and they look brand new! Amazing service!

Paid $150–200Reasonable priceArea rug cleaning
D3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Robert was very professional and detailed in the work performed. I am very happy with the results of the upholstery cleaning.

Paid $450–500Reasonable priceUpholstery cleaning
Barb3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Our master bedroom had some old spots and one large discolored ones . Thry are gone! Thank you Robert for a fantastic job!

Paid $450–500Reasonable priceCarpet steam cleaning
SuzetteLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Robert is absolutely amazing!!! He cleaned my clients carpet in under 2 hours!!! Robert is very professional and very affordable!!! Thank you for your work Robert we will be calling again in the future!!!

Paid $250–300Great priceCarpet steam cleaning

Photos

Customer reviews

5.0 ★★★★★ 262 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Tiffany Sarkisian8 reviewsTotal number of Google reviews Tiffany has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Robert did a great job - not just on the carpets - but also on the tile. The grout was black and he was able to restore it to its previous sand color.

Response from the owner · 4 days ago

Thanks you Tiffany for your support I really appreciate you, I’m glad you are happy with the outcome and thanks again for your review.

Suzi Kosko8 reviewsTotal number of Google reviews Suzi has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We were very pleased with this service. Robert was prompt, polite as well as professional. We even learned some things about caring and cleaning our rugs. We would highly recommend this company and will be calling on them again. Next time, we'll be getting our granite counters refurbished! Thank you Robert and Chem Dry. Sincerely, Joe and Suzi Kosko.

  • Price assessment: Reasonable price
  • Price: $250–300
  • Services: Carpet steam cleaning
Response from the owner · 4 days ago

Thanks so much Suzi I appreciate your support, and thank you for your review greatly appreciated

Heather2 reviewsTotal number of Google reviews Heather has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Robert cleaned my furniture, rugs and carpet this week and did an amazing job! Very friendly, respectful and professional. We will definitely be regular customers for the next time. Everything was dry by the end of the night with the fans on high.

  • Services: Upholstery cleaning, General carpet cleaning, Pet stain & odor removal, Area rug cleaning
Response from the owner · 4 days ago

Hey Heather thanks you for your support ,I truly appreciate your review , call us in the future if you need service thanks

Kathleen Storelli4 reviewsTotal number of Google reviews Kathleen has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Robert is fabulous! Very easy to work with and he answers any questions that you have! Professionalism at its very best!!!

  • Price assessment: Great price
  • Price: $500+
Response from the owner · 4 weeks ago

Thank you So much Kathleen for your Awesome review!!! Thanks for calling us back out to service you again we really appreciate you !!

Cathy Gonzales5 reviewsTotal number of Google reviews Cathy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Phenomenal job! First time using All Clean Chem Dry and I will be a repeat customer for future cleanings. Had 4 area rugs cleaned and they look brand new! Amazing service!

  • Price assessment: Reasonable price
  • Price: $150–200
  • Services: Area rug cleaning
Response from the owner · 4 weeks ago

Thank you Cathy for your amazing review ! I really appreciate your support and please give us a call in the future whenever you’re in need of services

D McGuire3 reviewsTotal number of Google reviews D has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Robert was very professional and detailed in the work performed. I am very happy with the results of the upholstery cleaning.

  • Price assessment: Reasonable price
  • Price: $450–500
  • Services: Upholstery cleaning
Response from the owner · a month ago

Hey Devin thank you for your support I really appreciate your business ,please call us in the future whenever you need services , and thank you for your review it means a lot thanks again .

Barb Archer3 reviewsTotal number of Google reviews Barb has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Our master bedroom had some old spots and one large discolored ones . Thry are gone! Thank you Robert for a fantastic job!

  • Price assessment: Reasonable price
  • Price: $450–500
  • Services: Carpet steam cleaning
Response from the owner · 2 months ago

You are welcome Barb I appreciate your support please reach out if you have any issues and thank you for your review as well I appreciate it

Charlene Ynson7 reviewsTotal number of Google reviews Charlene has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I would very much recommend Robert from All Clean Chem Dry in Clovis. He is professional, capable, and efficient. He was able to remove some large stains effortlessly. I will only use his service for my carpets from here forward!

  • Price assessment: Reasonable price
Response from the owner · 2 months ago

Thanks so much Charlene for your support I appreciate the business I’m happy that you’re happy with our service please let us know in the future when you’re in need of services , and thanks again for your positive review

Kathy Ferrari4 reviewsTotal number of Google reviews Kathy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Robert came out next day after speaking to him on the phone to clean my carpet. Very Courteous, Professional, Knowledgeable, and Friendly. Price he charged was fair and honest. Extremely happy with how my carpet turned out!! Would highly recommend!!

  • Price assessment: Great price
  • Services: Carpet steam cleaning, General carpet cleaning, Pet stain & odor removal, Area rug cleaning
Response from the owner · 2 months ago

Thank you Kathy for your support I really appreciate you and also thank you for your 5Star review it is greatly appreciated please call us in the future if you need servicing thank

Suzette AyersLocal Guide · 13 reviewsTotal number of Google reviews Suzette has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Robert is absolutely amazing!!! He cleaned my clients carpet in under 2 hours!!! Robert is very professional and very affordable!!! Thank you for your work Robert we will be calling again in the future!!!

  • Price assessment: Great price
  • Price: $250–300
  • Services: Carpet steam cleaning
Response from the owner · 2 months ago

Hi Suzette thank you for your business we really appreciate it and also thank for your review it really means a lot we appreciate you please give us a call in the future whenever you’re in need of services thanks

All Clean Chem-Dry carpet and upholstery cleaning on Google Maps →

Business details