Carpet cleaning service · Fresno, CA · reviewed since 2016
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%97+23.5Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty83−1.7Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#21 of 42 stone cleaning servicesiPosition by Experts Score among all companies we track in this category. · better than 51%
5.0★★★★★262 Google reviews · 24 photos
98%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
100%reviews answered by the owner
$350typical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
All Clean Chem-Dry carpet and upholstery cleaning at a glance
Customers frequently praise the punctuality, professionalism, and thoroughness of the carpet and upholstery cleaning services, noting effective stain and odor removal. Recurring themes include fair pricing, efficient scheduling, and clear communication regarding care instructions. However, some callers report negative experiences with phone responsiveness, citing rude staff or missed callback promises that made scheduling appointments difficult.
Google rating: 5.0 out of 5 from 262 reviews (98% five-star).
Reviews on this page: 262 Google reviews (224 with written comments, 8 with photos).
Owner responses: the business replied to 100% of reviews.
Most recent review: October 24, 2026.
Service: Stone Cleaning Service serving Fresno, California.
Data from Google, last updated October 29, 2026.
Score profile vs other stone cleaning services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.
This companyStone Cleaning Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.All Clean Chem-Dry carpet and upholstery cleaning: 97/100 on this factor. Category median: 96.A
97
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.All Clean Chem-Dry carpet and upholstery cleaning: 97/100 on this factor. Category median: 97.A
97
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.All Clean Chem-Dry carpet and upholstery cleaning: 83/100 on this factor. Category median: 96.A
83
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.All Clean Chem-Dry carpet and upholstery cleaning: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.All Clean Chem-Dry carpet and upholstery cleaning: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.All Clean Chem-Dry carpet and upholstery cleaning: 100/100 on this factor. Category median: 96.A
100
Bar = this company · dark tick = category median.
Star ratings
262 Google reviews we collected
5.0of 5
5 stars25798%
4 stars31%
3 stars00%
2 stars00%
1 star21%
Praise vs complaints
Phrases our text analysis found in 224 written reviews
99%praise
Praise44699%
Complaints31%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price1745%
Reasonable2155%
Overpriced00%
Not sure00%
$350+42% vs typical stone cleaning services
Middle half of what 32 customers paid ($257–$485) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude12327%
Quality & results11225%
Would recommend7016%
Speed & response6514%
Communication419%
Price & value225%
Honesty & trust164%
What customers talk about
We read 224 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Robert was very professional and detailed in the work performed.”
“Robert did a great job - not just on the carpets - but also on the tile.”
“We would highly recommend this company and will be calling on them again.”
“Robert came out next day after speaking to him on the phone to clean my carpet.”
“Very easy to work with and he answers any questions that you have!”
“Pricing was also very reasonable for the level of service I received.”
“If you're looking for reliable and effective carpet/furniture cleaning, Rob at ChemDry is the guy to call.”
People customers mention
Robert66 reviews
Rob3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired All Clean Chem-Dry carpet and upholstery cleaning for 5 kinds of job. Pick one to see what they paid and said.
Suzi8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
We were very pleased with this service. Robert was prompt, polite as well as professional. We even learned some things about caring and cleaning our rugs. We would highly recommend this company and will be calling on them again. Next time, we'll be getting our granite counters refurbished! Thank you Robert and Chem Dry.
Sincerely, Joe and Suzi Kosko.
Kathleen4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★
Robert is fabulous! Very easy to work with and he answers any questions that you have! Professionalism at its very best!!!
Paid $500+Great price
Cathy5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Phenomenal job! First time using All Clean Chem Dry and I will be a repeat customer for future cleanings. Had 4 area rugs cleaned and they look brand new! Amazing service!
Paid $150–200Reasonable priceArea rug cleaning
D3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Robert was very professional and detailed in the work performed. I am very happy with the results of the upholstery cleaning.
Paid $450–500Reasonable priceUpholstery cleaning
Barb3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Our master bedroom had some old spots and one large discolored ones . Thry are gone! Thank you Robert for a fantastic job!
SuzetteLocal Guide · 13 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Robert is absolutely amazing!!! He cleaned my clients carpet in under 2 hours!!! Robert is very professional and very affordable!!! Thank you for your work Robert we will be calling again in the future!!!
We were very pleased with this service. Robert was prompt, polite as well as professional. We even learned some things about caring and cleaning our rugs. We would highly recommend this company and will be calling on them again. Next time, we'll be getting our granite counters refurbished! Thank you Robert and Chem Dry.
Sincerely, Joe and Suzi Kosko.
Price assessment: Reasonable price
Price: $250–300
Services: Carpet steam cleaning
Response from the owner · 4 days ago
Thanks so much Suzi I appreciate your support, and thank you for your review greatly appreciated
Heather2 reviewsiTotal number of Google reviews Heather has written across all businesses on Google Maps, not just this one.
Robert cleaned my furniture, rugs and carpet this week and did an amazing job! Very friendly, respectful and professional. We will definitely be regular customers for the next time. Everything was dry by the end of the night with the fans on high.
Services: Upholstery cleaning, General carpet cleaning, Pet stain & odor removal, Area rug cleaning
Response from the owner · 4 days ago
Hey Heather thanks you for your support ,I truly appreciate your review , call us in the future if you need service thanks
Kathleen Storelli4 reviewsiTotal number of Google reviews Kathleen has written across all businesses on Google Maps, not just this one.
Phenomenal job! First time using All Clean Chem Dry and I will be a repeat customer for future cleanings. Had 4 area rugs cleaned and they look brand new! Amazing service!
Price assessment: Reasonable price
Price: $150–200
Services: Area rug cleaning
Response from the owner · 4 weeks ago
Thank you Cathy for your amazing review ! I really appreciate your support and please give us a call in the future whenever you’re in need of services
D McGuire3 reviewsiTotal number of Google reviews D has written across all businesses on Google Maps, not just this one.
Robert was very professional and detailed in the work performed. I am very happy with the results of the upholstery cleaning.
Price assessment: Reasonable price
Price: $450–500
Services: Upholstery cleaning
Response from the owner · a month ago
Hey Devin thank you for your support I really appreciate your business ,please call us in the future whenever you need services , and thank you for your review it means a lot thanks again .
Barb Archer3 reviewsiTotal number of Google reviews Barb has written across all businesses on Google Maps, not just this one.
I would very much recommend Robert from All Clean Chem Dry in Clovis. He is professional, capable, and efficient. He was able to remove some large stains effortlessly. I will only use his service for my carpets from here forward!
Price assessment: Reasonable price
Response from the owner · 2 months ago
Thanks so much Charlene for your support I appreciate the business I’m happy that you’re happy with our service please let us know in the future when you’re in need of services , and thanks again for your positive review
Kathy Ferrari4 reviewsiTotal number of Google reviews Kathy has written across all businesses on Google Maps, not just this one.
Robert came out next day after speaking to him on the phone to clean my carpet. Very Courteous, Professional, Knowledgeable, and Friendly. Price he charged was fair and honest. Extremely happy with how my carpet turned out!! Would highly recommend!!
Price assessment: Great price
Services: Carpet steam cleaning, General carpet cleaning, Pet stain & odor removal, Area rug cleaning
Response from the owner · 2 months ago
Thank you Kathy for your support I really appreciate you and also thank you for your 5Star review it is greatly appreciated please call us in the future if you need servicing thank
Suzette AyersLocal Guide · 13 reviewsiTotal number of Google reviews Suzette has written across all businesses on Google Maps, not just this one.
Robert is absolutely amazing!!! He cleaned my clients carpet in under 2 hours!!! Robert is very professional and very affordable!!! Thank you for your work Robert we will be calling again in the future!!!
Price assessment: Great price
Price: $250–300
Services: Carpet steam cleaning
Response from the owner · 2 months ago
Hi Suzette thank you for your business we really appreciate it and also thank for your review it really means a lot we appreciate you please give us a call in the future whenever you’re in need of services thanks