Analyzing 8,084,4648.1M ReviewsFor 22,90722.9K Experts

Experts Reviews · Company report
All Elite Carpet & Floor Care logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%95+23Value 14%100+14.1Replies to reviews 7%50+3.5Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE

All Elite Carpet & Floor Care

Escondido, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #29Position by Experts Score among all companies we track in this category. of 46 upholstery cleaning · 5.0★ from 250 Google reviews

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Report card

Percentile vs other upholstery cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.All Elite Carpet & Floor Care is better than 96% of upholstery cleaning.A
96
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.All Elite Carpet & Floor Care is better than 95% of upholstery cleaning.A
95
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.All Elite Carpet & Floor Care is better than 100% of upholstery cleaning.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.All Elite Carpet & Floor Care is better than 100% of upholstery cleaning.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.All Elite Carpet & Floor Care is better than 100% of upholstery cleaning.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.All Elite Carpet & Floor Care is better than 50% of upholstery cleaning.C
50

Reviews for your job

Customers hired All Elite Carpet & Floor Care for 5 kinds of job.

All Elite Carpet & Floor Care for area rug cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.10
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$100–150
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$164–$397
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 79/100.How Job match is calculatedBuilt only from reviews Google tagged “Area rug cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#29 / 38
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 10 Google reviews tagged “Area rug cleaning”

Milad9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Very professional and careful. Honest and upfront. Will be calling again

Paid $100–150Reasonable priceArea rug cleaning
Sarah6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Quick, easy process to have my area rugs cleaned. Would highly recommend their services!

Paid $150–200Area rug cleaning
Katie9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

We had an excellent experience with All Elite! Nick was very knowledgeable, thorough, and professional. Our carpets look like new! Would recommend to others

Paid $200–250Reasonable priceCarpet steam cleaningPet stain & odor removalArea rug cleaning
Minda8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Nick always does an excellent job!!!!

Pet stain & odor removalArea rug cleaning
Maxine6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

⭐⭐⭐⭐⭐ I recently had the pleasure of working with Nicholas and his son from All Elite Carpet & Floor Care, and I couldn't be happier with the results. They did an exceptional job cleaning the upholstery for my sectional, dining room chairs, area rug, and even the sectional pillows. From the moment I contacted…

Area rug cleaningUpholstery cleaning+ Responsiveness+ Quality+ Professionalism
Victoria5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Second time having them clean our carpets. They do an awesome job and are very friendly and professional!

Area rug cleaningGeneral carpet cleaningPet stain & odor removal
Denise5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I trusted them to come into my empty house and clean carpets they were there on time they did a lot of extra work and left the place looking pristine

Area rug cleaning+ Responsiveness+ Punctuality+ Quality
RichLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Nicholas was very professional and well informed about the best way to treat and maintain my carpet/rug. The cleaning itself was very well done and so I’ll be sure to reach out again for my next cleaning needs.

Area rug cleaning+ Quality+ Professionalism+ Value
Joseph4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

This is the third time we’ve used Nick to clean an area rug. We have 3 dogs and with all this rain and our awesome dirt (mud) yard, they bring in all the nasty mud. His prices are great, customer service is great, and he does an amazing job. He does such a great job we had him also clean our vehicle carpet and…

Area rug cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
Evan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great service. Powerful machine used was extremely effective cleaning my mattress and rug. Before and after results were great. I recommend to anyone seeking a cleaning. I will definitely use elite again.

Area rug cleaningMattress cleaning+ Responsiveness+ Punctuality+ Quality

Price

$459+77% vs typical upholstery cleaning

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 41%Reasonable 57%Overpriced 0%Not sure 2%

Jobs customers hired them for

JobReviewsCategory typical
Carpet steam cleaning55$158–$334
General carpet cleaning31$170–$340
Pet stain & odor removal23$153–$315
Upholstery cleaning19$183–$347
Area rug cleaning10$164–$397

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