Analyzing 8,130,3358.1M ReviewsFor 22,98723K Experts

Experts Reviews · Company report
All Elite Carpet & Floor Care logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%95+23Value 14%100+14.1Replies to reviews 7%50+3.5Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE

All Elite Carpet & Floor Care

Escondido, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #29Position by Experts Score among all companies we track in this category. of 46 upholstery cleaning · 5.0★ from 250 Google reviews

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Report card

Percentile vs other upholstery cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.All Elite Carpet & Floor Care is better than 96% of upholstery cleaning.A
96
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.All Elite Carpet & Floor Care is better than 95% of upholstery cleaning.A
95
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.All Elite Carpet & Floor Care is better than 100% of upholstery cleaning.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.All Elite Carpet & Floor Care is better than 100% of upholstery cleaning.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.All Elite Carpet & Floor Care is better than 100% of upholstery cleaning.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.All Elite Carpet & Floor Care is better than 50% of upholstery cleaning.C
50

Reviews for your job

Customers hired All Elite Carpet & Floor Care for 5 kinds of job.

All Elite Carpet & Floor Care for carpet steam cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.56
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$500+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$158–$334
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 87/100.How Job match is calculatedBuilt only from reviews Google tagged “Carpet steam cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#11 / 33
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 56 Google reviews tagged “Carpet steam cleaning” · showing 20

Leigh5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Our carpets had multiple stains and he got every one of them out! Hard worker with happy disposition as well

Reasonable priceCarpet steam cleaning
Marlene2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

Nick did a great job cleaning our carpet. Stains that used to return after other companies cleaned did not return and the carpet feels softer walking on it. We are very happy with him and All Elite. I'll be recommending All Elite to friends and neighbors.

Paid $450–500Reasonable priceCarpet steam cleaning
Blue11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Fast professional service . Carpets look amazing!

Carpet steam cleaning
Arthur4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Cleaned carpet and tile including grout. Very happy with the results.

Reasonable priceCarpet steam cleaningService not listed
Jesse2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Nick was great! He was able to accommodate me on very short notice and the carpet looked great afterwards!

Paid $300–350Great priceCarpet steam cleaning
Leslie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

The carpet looks amazing! Very pleased

Paid $500+Great priceCarpet steam cleaning
Sandy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Nick did an exceptional job cleaning my carpet. He brought it back to looking like it did when it was new. I highly recommend All Elite.

Paid $500+Reasonable priceCarpet steam cleaning
LaTashaLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Nick worked hard and fast and did and excellent job on our carpets. He's professional and very knowledgeable about his business. We'll definitely call Nick again for our cleaning services. Thanks again Nick!!

Paid $200–250Reasonable priceCarpet steam cleaning
DavidLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Gave All Elite a call, Nick answered and came by the next morning to get an assessment and knocked the cleaning out same day. He is the master of the craft and did outstanding work. I highly recommend his services!

Paid $500+Great priceCarpet steam cleaningPet stain & odor removal
Laurie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Carpet, tile and sofa looks incredible! And Nick was a real pleasure to work with! We’ll only be using him going forward!

Carpet steam cleaningUpholstery cleaning
Paul5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Great customer service and personable. Nick did a great job on removing some significant pet stains on light colored berber. Will use him again.

Customer photo from Paul's review
Paid $350–400Reasonable priceCarpet steam cleaningPet stain & odor removal
Susie8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Nick was very friendly, and very efficient. He did a great job on the carpeting. Communicated and kept us up to date on arrival. Even arrived early!

Paid $500+Reasonable priceCarpet steam cleaning
Julie6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Excellent Service! Carpets look amazing and all the stains came out. Nick was very polite and I would highly recommend.

Paid $150–200Reasonable priceCarpet steam cleaning
Kerrie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Nick was professional and knowledgeable about carpet and tile cleaning. He was very flexible with scheduling an appointment. He worked diligently and made our carpet looked brand new!

Paid $500+Great priceCarpet steam cleaning
Jerri7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Nick was very professional, working quickly and efficiently. I would recommend him to everyone.

Paid $350–400Reasonable priceCarpet steam cleaning
Maureen5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Once again extremely pleased with All Elite Carpet & Floor Care. Nick gave us a fair assessment of the work that needed to be done with flexibility to include two unplanned spaces. Nick was again hardworking, thorough and professional in all aspects of job performance. He possesses a highly commendable work ethic…

Paid $500+Reasonable priceCarpet steam cleaning
Christian4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Nick & Michelle were easy to work with, very communicative, prompt and thorough. Most importantly the carpet looks like new!

Carpet steam cleaning
EstherLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

In the past when I’ve had my carpet cleaned, three days later dirt would come up. Not this time. All Elite deep cleans. Discarded all other carpet cleaner business cards !

Paid $400–450Reasonable priceCarpet steam cleaning
Laura1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Nick is very professional, he does a great Job for a great price! He takes his time and listens to the customers concerns. He’s very thorough with his cleaning, and he guarantees his work.

Paid $350–400Great priceCarpet steam cleaning
Cassie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Return customer. Always satisfied!

Paid $500+Great priceCarpet steam cleaningPet stain & odor removal

Show more carpet steam cleaning reviews (36 more) →

Price

$459+77% vs typical upholstery cleaning

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 41%Reasonable 57%Overpriced 0%Not sure 2%

Jobs customers hired them for

JobReviewsCategory typical
Carpet steam cleaning55$158–$334
General carpet cleaning31$170–$340
Pet stain & odor removal23$153–$315
Upholstery cleaning19$183–$347
Area rug cleaning10$164–$397

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