Analyzing 8,120,1708.1M ReviewsFor 22,94822.9K Experts

Experts Reviews · Company report
All Elite Carpet & Floor Care logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%95+23Value 14%100+14.1Replies to reviews 7%50+3.5Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE

All Elite Carpet & Floor Care

Escondido, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #29Position by Experts Score among all companies we track in this category. of 46 upholstery cleaning · 5.0★ from 250 Google reviews

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Report card

Percentile vs other upholstery cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.All Elite Carpet & Floor Care is better than 96% of upholstery cleaning.A
96
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.All Elite Carpet & Floor Care is better than 95% of upholstery cleaning.A
95
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.All Elite Carpet & Floor Care is better than 100% of upholstery cleaning.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.All Elite Carpet & Floor Care is better than 100% of upholstery cleaning.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.All Elite Carpet & Floor Care is better than 100% of upholstery cleaning.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.All Elite Carpet & Floor Care is better than 50% of upholstery cleaning.C
50

Reviews for your job

Customers hired All Elite Carpet & Floor Care for 5 kinds of job.

All Elite Carpet & Floor Care for general carpet cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.31
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$500+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$170–$340
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 83/100.How Job match is calculatedBuilt only from reviews Google tagged “General carpet cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#22 / 40
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 31 Google reviews tagged “General carpet cleaning” · showing 20

Ryan10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Great service, fair prices, great work!

Paid $300–350Great priceGeneral carpet cleaningPet stain & odor removal
MichaelLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I normally don't take the time to write reviews, but this experience absolutely deserved one. A huge shout out to Nick from All Elite Carpet & Floor Care! He went above and beyond to make sure our home was professionally cleaned before we moved in. He even came out on a Sunday to accommodate our schedule, which…

Paid $500+Reasonable priceGeneral carpet cleaning
Jennifer7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

We were very happy with the results! I had a heavily soiled, high traffic area and it looks soooo much better!

Customer photo from Jennifer's reviewCustomer photo from Jennifer's review
Paid $500+General carpet cleaning
SteveLocal Guide · 256 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

UPDATE: I had been thinking the carpets were in need of cleaning when, Wow, I got an email from Elite suggesting it was time. We are now spotless again. Thanks Elite! ----- Have used the company a number of times. They just finished cleaning two couches and two chairs. Carpets were done a month ago. Always one…

Paid $500+Reasonable priceGeneral carpet cleaningUpholstery cleaning+ Responsiveness+ Quality+ Professionalism
Cody2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Excellent customer service. I called In the morning needing a cleaning that day and was able to be scheduled for a same day cleaning. Nick was on time and friendly. I will definitely use them again.

Paid $150–200Reasonable priceGeneral carpet cleaning
Joanna5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

I couldn’t believe the difference! Nick brought our old tile and carpet back to life! I wish I had taken before and after pics.

Paid $500+Reasonable priceUpholstery cleaningGeneral carpet cleaningService not listed
LaceyLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Nick was efficient and really helped refresh our aging carpet! Would recommend!

Paid $500+Reasonable priceCarpet steam cleaningGeneral carpet cleaningPet stain & odor removal
Ronald3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Nick has cleaned our carpets for several years and always does a good job. This time, he cleaned our large living room carpet and a couch in our family room.

Paid $450–500Reasonable priceUpholstery cleaningGeneral carpet cleaning
MichelleLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

I highly recommend Nick from Elite Carpet & Floor Care! He came to on short notice and did an amazing job on my upstairs carpets. Nick was very thorough and efficient, and I'm extremely happy with the quality of service I received. If you're looking for someone reliable and who does excellent work, look no further!

Great priceCarpet steam cleaningGeneral carpet cleaningPet stain & odor removal
Paul5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Great Service - Carpets are spotless - commercial spaces were done professionally and on time

Paid $500+Great priceCarpet steam cleaningGeneral carpet cleaning
Logan7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Amazing! I had a bit of an emergency - another carpet cleaning company cancelled on me last minute, the day before I was suppose to move into my house. I figured it was a long shot to get another carpet cleaning company out the SAME DAY, but All Elite came through for me big time and got it done! Excellent…

Paid $500+Reasonable priceGeneral carpet cleaning
Dyan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Nick is just amazing! He communicates promptly and does fantastic work. He is professional and personable. Great experience!

Upholstery cleaningGeneral carpet cleaning
LauraLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Nick has been cleaning our carpets twice a year for a few years now, keeps our house looking nice :-) He always asks and makes sure we are satisfied with his work before he’s done. He works around our schedule.

General carpet cleaningPet stain & odor removal+ Quality
Jessica9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

I had a room destroyed by dog urine. Really carpet should be replaced but this wasn’t doable. This father/son team did a great and thorough job cleaning this carpet. It won’t ever be perfect but it’s tons better than it was…the smell of urine no longer wafts through my house. I plan to use them again for my upstairs!

General carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
CoralLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

You can stop your carpet cleaning service searching! All Elite by far is the best carpet cleaning I have ever had. They are professional m, they are thorough and they have the highest quality products and equipment out there. I called on Thursday and explained my situation and what I needed, long story short I had…

General carpet cleaningUpholstery cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Allyson4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Nicholas exceeded my expectations! I had stubborn pet stains and he was able to treat my carpet, making it look and smell brand new. Thanks again!

Carpet steam cleaningGeneral carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Victoria5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Second time having them clean our carpets. They do an awesome job and are very friendly and professional!

Area rug cleaningGeneral carpet cleaningPet stain & odor removal
Keely1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Nick went above and beyond to ensure the flooring in our home (tile, wood and carpets) was clean in advance of listing the property for sale. He was highly responsive, communicative, timely and transparent with his pricing every step of the way. He also helped swoop in to get us new carpet where cleaning wouldn't have done the job. Highly recommend.

General carpet cleaningPet stain & odor removal+ Responsiveness+ Quality+ Professionalism
JT2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Nick is awesome! He is very hard working and thorough. Our carpet looks great! Very pleased with the results. I highly recommend.

Carpet steam cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
Ronda3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Nicholas did an amazing job… deep clean, spot clean and my Berber Carpet looks brand new … I am ready for the Holidays…thank you Nick!!!

Carpet steam cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality

Show more general carpet cleaning reviews (11 more) →

Price

$459+77% vs typical upholstery cleaning

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 41%Reasonable 57%Overpriced 0%Not sure 2%

Jobs customers hired them for

JobReviewsCategory typical
Carpet steam cleaning55$158–$334
General carpet cleaning31$170–$340
Pet stain & odor removal23$153–$315
Upholstery cleaning19$183–$347
Area rug cleaning10$164–$397

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