Analyzing 8,084,4648.1M ReviewsFor 22,90722.9K Experts

Experts Reviews · Company report
All Elite Carpet & Floor Care logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%95+23Value 14%100+14.1Replies to reviews 7%50+3.5Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE

All Elite Carpet & Floor Care

Escondido, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #29Position by Experts Score among all companies we track in this category. of 46 upholstery cleaning · 5.0★ from 250 Google reviews

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Report card

Percentile vs other upholstery cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.All Elite Carpet & Floor Care is better than 96% of upholstery cleaning.A
96
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.All Elite Carpet & Floor Care is better than 95% of upholstery cleaning.A
95
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.All Elite Carpet & Floor Care is better than 100% of upholstery cleaning.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.All Elite Carpet & Floor Care is better than 100% of upholstery cleaning.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.All Elite Carpet & Floor Care is better than 100% of upholstery cleaning.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.All Elite Carpet & Floor Care is better than 50% of upholstery cleaning.C
50

Reviews for your job

Customers hired All Elite Carpet & Floor Care for 5 kinds of job.

All Elite Carpet & Floor Care for upholstery cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.19
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$500+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$183–$347
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 82/100.How Job match is calculatedBuilt only from reviews Google tagged “Upholstery cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#26 / 40
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 19 Google reviews tagged “Upholstery cleaning”

Laurie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Carpet, tile and sofa looks incredible! And Nick was a real pleasure to work with! We’ll only be using him going forward!

Carpet steam cleaningUpholstery cleaning
SteveLocal Guide · 256 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

UPDATE: I had been thinking the carpets were in need of cleaning when, Wow, I got an email from Elite suggesting it was time. We are now spotless again. Thanks Elite! ----- Have used the company a number of times. They just finished cleaning two couches and two chairs. Carpets were done a month ago. Always one…

Paid $500+Reasonable priceGeneral carpet cleaningUpholstery cleaning+ Responsiveness+ Quality+ Professionalism
Vance7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Great work, on time and Nick is great to work with. Everything was great. Thx

Paid $500+Great priceCarpet steam cleaningUpholstery cleaning
Joanna5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

I couldn’t believe the difference! Nick brought our old tile and carpet back to life! I wish I had taken before and after pics.

Paid $500+Reasonable priceUpholstery cleaningGeneral carpet cleaningService not listed
JohnLocal Guide · 77 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Nick was professional, quick and easy to talk to. Will definitely use All Elite again.

Carpet steam cleaningUpholstery cleaning
Ronald3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Nick has cleaned our carpets for several years and always does a good job. This time, he cleaned our large living room carpet and a couch in our family room.

Paid $450–500Reasonable priceUpholstery cleaningGeneral carpet cleaning
Jeff1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Had our very dirty couch cleaned. It's so nice and bright and clean now. Outstanding service. Highly recommended.

Paid $350–400Reasonable priceUpholstery cleaning
MDD2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Nick was on time and very professional -Always does a spectacular job. Takes out tough stains that other cleaners were not able to get out. My carpet looks brand new. Will use again for sure. Thanks Nick you have a great business.

Paid $500+Reasonable priceCarpet steam cleaningUpholstery cleaning
Walter4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Nick did a great job on our couch. We were very happy with his service

Reasonable priceUpholstery cleaning
Dyan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Nick is just amazing! He communicates promptly and does fantastic work. He is professional and personable. Great experience!

Upholstery cleaningGeneral carpet cleaning
Maxine6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

⭐⭐⭐⭐⭐ I recently had the pleasure of working with Nicholas and his son from All Elite Carpet & Floor Care, and I couldn't be happier with the results. They did an exceptional job cleaning the upholstery for my sectional, dining room chairs, area rug, and even the sectional pillows. From the moment I contacted…

Area rug cleaningUpholstery cleaning+ Responsiveness+ Quality+ Professionalism
CoralLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

You can stop your carpet cleaning service searching! All Elite by far is the best carpet cleaning I have ever had. They are professional m, they are thorough and they have the highest quality products and equipment out there. I called on Thursday and explained my situation and what I needed, long story short I had…

General carpet cleaningUpholstery cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Sandra9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Nick was amazing. Very professional, excellent knowledge of all things related to upholstery. Our white dining room chairs look brand new. His prices are very reasonable and he will go out of his way for his customers. So glad we found him!

Upholstery cleaning+ Responsiveness+ Quality+ Professionalism
Joseph4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

This is the third time we’ve used Nick to clean an area rug. We have 3 dogs and with all this rain and our awesome dirt (mud) yard, they bring in all the nasty mud. His prices are great, customer service is great, and he does an amazing job. He does such a great job we had him also clean our vehicle carpet and…

Area rug cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
YolandaLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I absolutely loved my experience with this company, and Nick! I needed a couch cleaning and Nick came out the same afternoon. He explained the process, showed me before and after during the process, and he protected my rugs and flooring before he started the cleaning. I chose this company from their ratings, and I…

Upholstery cleaning+ Responsiveness+ Punctuality+ Quality
Denise14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Nick was awesome! My carpet and tile has never looked better and I've had it cleaned by several other companies before. He even got rid of stains that I thought would never go away before my carpet is really old. I'm very please with All Elite CFC and will definitely use them again

General carpet cleaningUpholstery cleaning+ Responsiveness+ Quality+ Professionalism
Sara9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Nick has been out to clean our carpet, couch and grout a few times. He is prompt and professional. He goes above and beyond to make sure his customers are happy with the result. I highly recommend All Elite Carpet & Floor!

General carpet cleaningUpholstery cleaning+ Punctuality+ Quality+ Professionalism
John3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Rating only, no written review.

Paid $350–400Great priceUpholstery cleaning
Christine1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Rating only, no written review.

Upholstery cleaning

Price

$459+77% vs typical upholstery cleaning

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 41%Reasonable 57%Overpriced 0%Not sure 2%

Jobs customers hired them for

JobReviewsCategory typical
Carpet steam cleaning55$158–$334
General carpet cleaning31$170–$340
Pet stain & odor removal23$153–$315
Upholstery cleaning19$183–$347
Area rug cleaning10$164–$397

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