Analyzing 6,529,9706.5M ReviewsFor 18,09818.1K Experts

Experts Reviews · Company report
All HVAC & General Construction logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%78+42.5Reliability 24%59+14.3Value 14%100+14.1Replies to reviews 7%92+6.5Craft & service penalty35−6.5Experts Score= 71Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.71SCORE

All HVAC & General Construction

Sunnyvale, CA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #108Position by Experts Score among all companies we track in this category. of 113 HVAC contractors · 4.8★ from 125 Google reviews

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Report card

Percentile vs other HVAC contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.All HVAC & General Construction is better than 78% of HVAC contractors.B
78
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.All HVAC & General Construction is better than 59% of HVAC contractors.C
59
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.All HVAC & General Construction is better than 35% of HVAC contractors.D
35
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.All HVAC & General Construction is better than 100% of HVAC contractors.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.All HVAC & General Construction is better than 100% of HVAC contractors.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.All HVAC & General Construction is better than 92% of HVAC contractors.A
92

Reviews for your job

Customers hired All HVAC & General Construction for 8 kinds of job.

All HVAC & General Construction for a/c system repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.9
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$216–$807
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 75/100.How Job match is calculatedBuilt only from reviews Google tagged “A/C system repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#78 / 92

All 9 Google reviews tagged “A/C system repair”

Urvashi7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Victor thoroughly checked the A/C , thermostat, filter and all the ducts in the house. He was knowledgeable and professional. He was reasonable with money as well. I will highly recommend him.

A/C system repair+ Responsiveness+ Quality+ Professionalism
Munawar1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Had the capacitor of my A/C blown out. Victor quickly diagnosed the issue and repaired this. Super efficient and knowledgeable.

A/C system repair+ Quality
jkeeler3311 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I emailed Victor pretty late at night with an AC leak issue and he got back within minutes. He showed up early the next morning and knocked it our super easily. My new go to HVAC guy for sure!

A/C system repair+ Responsiveness+ Punctuality+ Quality
marty1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Best service -'Victor had my old AC up and running in 30 minutes. Very professional. Love it!

A/C system repair+ Responsiveness+ Punctuality+ Quality
Thuy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Victor is the nicest AC technician. He found out the broken problems in my house and get it fixed. He done a very good job, our family got the cool air back and we would like to rate him more than 5 stars. Thank you so much.

A/C system repair+ Professionalism
Maryam12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Their service is excellent !! They respond right away when you call , even on a weekend and are available to come if not the same day the next day . Their prices are reasonable, and they are very professional and fair . They don’t try to sell you other services unless it’s necessary . They are very prompt!…

HVAC duct & vent installationA/C system repair+ Responsiveness+ Punctuality+ Quality
Ana1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

In the middle of a heatwave All Heating & Air Conditioning was able to come out and determine the problem and resolve it the same day. Very curtious & friendly employees.

A/C system repair+ Responsiveness+ Quality+ Professionalism
Jyoti3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

A/C system repair+ Responsiveness+ Punctuality+ Quality
karl1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

A/C system maintenanceInstall ACA/C system repair+ Responsiveness+ Punctuality+ Quality

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Install AC13$1.6k–$3.2k
Heating system repair10$161–$1.2k
HVAC duct & vent installation9$1.2k–$2.8k
Heating system installation9$1.4k–$2.8k
A/C system repair9$216–$807
Installation8$1.1k–$2.8k
A/C system maintenance7$39–$393
Heating system maintenance4$39–$251

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