Analyzing 7,328,4747.3M ReviewsFor 20,75220.8K Experts

Experts Reviews · Company report
All Pro Plumbing & Air logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%87+21.1Value 14%79+11.2Replies to reviews 7%100+7.1Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCORE

All Pro Plumbing & Air

Tampa, FL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #78Position by Experts Score among all companies we track in this category. of 130 plumbers · 4.9★ from 839 Google reviews

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Report card

Percentile vs other plumbers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: value.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.All Pro Plumbing & Air is better than 90% of plumbers.A
90
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.All Pro Plumbing & Air is better than 87% of plumbers.A
87
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.All Pro Plumbing & Air is better than 100% of plumbers.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.All Pro Plumbing & Air is better than 79% of plumbers.B
79
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.All Pro Plumbing & Air is better than 100% of plumbers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.All Pro Plumbing & Air is better than 100% of plumbers.A
100

Reviews for your job

Customers hired All Pro Plumbing & Air for 8 kinds of job.

All Pro Plumbing & Air for water heater repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.11
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$800–900
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$135–$567
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 78/100.How Job match is calculatedBuilt only from reviews Google tagged “Water heater repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#35 / 95
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 11 Google reviews tagged “Water heater repair”

AndrewLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Todd was incredible. He really knew what he was doing and was very efficient in his craft. He was very thorough in his inspection and took the time to explain everything that he was finding to me. This is the second time I've used this company and I am very pleased! Highly recommend 👌🏿

Great priceToilet repairPlumbing leak detectionPlumbing pipe repair
Carlene8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Josh did a great job repairing my hot water heater... Thank you so very much...

Water heater repair
BarbaraLocal Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Josh was very friendly, patient, and efficient. He explained what he was doing and why to give me hotter water for longer . I appreciate his help and will certainly ask for him if i need other plumbing issues in the future.

Paid $200–300Reasonable priceWater heater repair
Ethan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Todd is professional and very friendly. You can tell he truly cares about doing his job well and for the health and safety of his clients.

Paid $800–900Great priceWater heater repair
Rafael8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Prompt very professional and gave clear explanation of the problem

Paid $600–700Not sureWater heater repair
Chris2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Joel and Josh were awesome! Great help with our water heater and AC Unit. They were both very personable and great guys. Josh helped me out with the water heater and did some testing for my reassurance and looked out for me financially. Joel got my AC working again and explained every step along the way and was super helpful with preventative maintenance.

Water heater repairService not listed
SteveLocal Guide · 45 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I called them on Monday and they were here Tuesday morning at 10 am to address my problem Todd was courteous and knowledgeable and addressed and fixed my problem in minutes I would recommend them to anyone

Paid $1–100Great priceWater heater repair
Rick12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great service and friendly Professional technician.

Water heater repair+ Responsiveness+ Professionalism
BrendaLocal Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Mr David was extremely nice, he did a wonderful job and made sure to not leave a mess behind. If I ever need plumbing services in the future I will not hesitate to use them again. 😊

Customer photo from Brenda's review
Water heater installationWater heater repair+ Responsiveness+ Punctuality+ Quality
Judy12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Replaced hot water tank. The plumber, Grant, was very personable and did a great job!

Water heater repair+ Responsiveness+ Quality+ Professionalism
Matthew12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Rating only, no written review.

Paid $400–600Not sureWater heater repair

Price

$630+35% vs typical plumbers

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 20%Reasonable 59%Overpriced 7%Not sure 14%

Jobs customers hired them for

JobReviewsCategory typical
Toilet repair63$216–$585
Plumbing pipe repair53$353–$1.2k
Plumbing leak detection41$124–$633
Drain cleaning35$227–$542
Water heater installation28$1.2k–$2.4k
Plumbing leak repair21$271–$980
Faucet repair19$205–$606
Outdoor plumbing system repair15$340–$1.5k

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