Analyzing 5,778,3125.8M ReviewsFor 15,92415.9K Experts

Experts Reviews · Company report
All Pro Plumbing logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%83+20.1Value 14%93+13.2Replies to reviews 7%100+7.1Craft & service penalty97−0.3Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCORE

All Pro Plumbing

Tonawanda, NY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #8Position by Experts Score among all companies we track in this category. of 10 sump pump installation services · 4.9★ from 615 Google reviews

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Report card

Percentile vs other sump pump installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.All Pro Plumbing is better than 88% of sump pump installation services.A
88
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.All Pro Plumbing is better than 83% of sump pump installation services.A
83
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.All Pro Plumbing is better than 97% of sump pump installation services.A
97
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.All Pro Plumbing is better than 93% of sump pump installation services.A
93
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.All Pro Plumbing is better than 100% of sump pump installation services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.All Pro Plumbing is better than 100% of sump pump installation services.A
100

Reviews for your job

Customers hired All Pro Plumbing for 8 kinds of job.

All Pro Plumbing for sump pump repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.8
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.88
Usually paidThe price range customers picked most often for this job.$1,000–1,200
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 80/100.How Job match is calculatedBuilt only from reviews Google tagged “Sump pump repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#7 / 7
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 8 Google reviews tagged “Sump pump repair”

Jeff1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Always a+ service... this is the best plumbing company I've ever had help me. Everytime on time and on point!

Paid $1,000–1,200Great pricePlumbing pipe repairSump pump repairSump pump installation
DebbieLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

So please with the great customer service Matt provided for us. He was professional, friendly and explained the details well. The job was completed to our satisfaction and was done efficiently! Thank you Matt!

Paid $400–600Reasonable priceSump pump repair
ApgLocal Guide · 59 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★

James worked efficiently & professional

Sump pump repair
Koach1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I had an issue at one of my rental properties in West Seneca when the sump pump failed and the basement started taking on water. All Pro plumbing responded quickly and came fully prepared with everything needed right on their truck. They replaced the sump pump, cleared out the water, and handled everything…

Great pricePlumbing leak detectionSump pump repair
Nate1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

James and his crew were great. They discussed all the options we had and made sure we could make an informed decision. The work was done in a timely manner and was reasonably priced. We recommend them without reservation.

Great priceWater heater installationSump pump repair
Wade3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

I had a problem passing an inspection, I was not only given a reasonable quote in a timely manner, they had came up with an easier, quicker, more cost effective method, and fixed my plumbing problem. They could've easily charged me more by not offering another solution, but they gave me an honest fix! I would highly recommend!

Paid $200–300Great priceDrain cleaningSewer cleaningOutdoor plumbing system repair
JohnLocal Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Very professional and impressively knowledgeable. AllPro was there for me on several occasions and continue to impress me. They fought for me and for my best interest when the manufacturer of my hot water tank was getting unreasonable. They prioritized me when I had a sewer backup, having the necessary patience and…

Water heater installationOutdoor plumbing system repairSewer cleaning+ Responsiveness+ Punctuality+ Quality
Dave3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Jim came out and got our sewer fixed at our building and cleaned up. Thank you

Plumbing leak detectionPlumbing pipe repairSewer repair+ Responsiveness+ Punctuality+ Quality

Price

$381+18% vs typical sump pump installation services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 45%Reasonable 41%Overpriced 5%Not sure 9%

Jobs customers hired them for

JobReviewsCategory typical
Drain cleaning109$158–$292
Sewer cleaning44$166–$343
Toilet repair40$209–$493
Plumbing pipe repair32$305–$992
Water heater installation25$1.1k–$2.1k
Plumbing leak detection25$39–$509
Sewer repair24$236–$1.1k
Plumbing leak repair18$161–$520

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