Is All Star A/C, Plumbing & Electrical any good?
Our verdict: mixed — #54 of 67 HVAC contractors, better than 19%. Customers single out its accountability and track record; reliability is where it trails.
Accountability — better than 93% of peers
Track record — better than 90% of peers
Craft & service — better than 83% of peers
Value — 13th percentile
Satisfaction — 5th percentile
Reliability — 5th percentile
Price $$$$: 41% above typical
All Star A/C, Plumbing & Electrical for a/c system maintenance
Clear ✕287 customers reviewed a a/c system maintenance job here and rated it 4.95★. Most paid $1–100 (category typical: $54–$441). For this job it ranks #22 of 59 HVAC contractors we track.
All 287 Google reviews tagged “A/C system maintenance” · showing 40
Antonio was able to explain everything and provide suggestions for a better functioning system. Very professional.
Antonio was awesome!!! He was on time very Polite and knowledgeable of our system. After completing the routine maintenance we requested he did show us some pictures of our plenum that had some sort of growth going on that confirms what we had been thinking. In a professional manner he showed a couple of options…
All Star has great customer service!
Easy to get an appointment and very thorough evaluation of our HVAC system.
They showed up exactly on time and fixed my furnace issue quickly.
First free tuneup with purchase went great. Everything was throughly checked and found to be working great.
The customer service is outstanding! They arrive on time and did a great job! I have used them for repair and replacement of my unit. Highly recommended!
Antonio was super helpful and gave direct , honest feedback.
Larissa came in and solved an issue I had been having for a couple years with high humidity in my home. The previous company, who installed the AC and ducts, kept saying it was normal. She was able to diagnose the problem, provide solutions and remedy the situation. She even followed up to make sure everything was…
Only people I can trust always professional,on time,courteous
All Star came through as a team once again. Katie in the office listened to my questions and concerns worked to get answers and called me back promptly with options. Larrisa came out and installed a soft start kit on my unit and noticed a fuse needed to be changed to meet my units requirements. Don came out the next…
The technician was very knowledgeable and kind. She explained everything and suggested the repairs/changes for our benefit.
Tim was great and so very competent... air conditioning working smoothly. Thank you so so much. I highly recommend his services!!!!
Kudos to Lazaro for diagnosing the start-up issue with our new 5 ton Amana compressor. He may have discovered these units will require a hard start kit as they use a "coresense" fault detector which cuts off the compressor during low voltage starts. Hopefully, this will fix our problem. Laz is an excellent tech…
I’ve used All Star for several years now and they’re continually reliable, understanding, and honest. All the guys who have come out have been respectful, more than willing to answer all my questions, and given me space to consider their recommendations on work needing done. Will continue to use them and recommend them to anyone who needs HVAC help!
Very professional and always pleased with their service!
Nice job on the installation of a new system. Chance was a great representative of the company. The process wad smooth with good communication throughout the day.
Bobby was very nice, friendly and answered all my questions. Jody and his helper did a great job fixing me ac unit
Absolutely amazing service! Katie was professional, knowledgeable, and dependable from beginning to end. She explained everything clearly and made sure we were completely taken care of. It’s refreshing to work with someone who truly cares about her customers and takes pride in her work. I highly recommend Katie and All Star A/C, Plumbing & Electrical!
Got us back up and running 🏃 but definitely over price.
The technician was great (Antonio, I think). He did a great job, explained everything, was very thorough. My only complaint is I thought the service charge would go toward the repair. I think that is typical. I had to pay for the repair plus the service call fee.
Laz identified the problem quickly and got things in motion to get it fixed.
Bobby was efficient and early both days. Due to rain. Explained things easy to understand thanks
Technician was very professional and checked on new system .
They came out and checked my AC for the summer. Everything look good except I do need a new battery because it's a couple years old and it's now going to be life warranted in so I felt it was worth the money instead of having it go out and then having to buy one without having ac.
Very professional and really care about the customer. I originally contacted them about duct cleaning because I was preparing to replace a 20 year old system with another company. Trenton asked in detail about my project, what system the other company was putting in, etc. He spent about 3 hours on the phone with…
Bobby is excellent.
I have been using this company since they started it and have always been 100 percent happy with their service. Anyone looking for a good fair company needs to try them!
Thank you, Laz! Despite the late hour, you made sure we were back to running.🤝
Service was great! Bobby was polite and on time. He checked everything out!
Installation of new HVAC ststem
Did a thorough job checking the units!
Have been using All Star A/C for several years now to check and maintain my system. Purchased the maintainace plan were they can come check the units in the summer and in the winter to make sure they're in tip-top shape for the hot and cold season. I also refer them to my clients as an honest and reliable A/C…
Scheduling mix up but tech came back. He was courteous and knowledgeable.
Spring AC checkup. Bobby did an excellent job. Very professional and also friendly. Explained status of the two systems and what to watch for with the older system. Was willing to wait while I looked up on my computer what I had listed for tracking work done on the units to ensure it matches what All Star has in…
Had a great experience with All-Star this past week. After experiencing some issues with my AC, Laz visited my home to inspect the units. Clearly explaining the issue and service that was needed, All-Star was then able to schedule a repair the following day. Install went great, with the crew working hard to replace…
Very friendly, thorough and efficient! Thanks
Your technician checked everything and was an absolute professional and a credit to your company!
Prompt response and prompt solution.
Annual a/c maintenance as part of the BOGO maintenance plan. Cameron did an excellent job inspecting and testing the units. Made sure I was informed along the way as he completed his tests. The outside unit was a little off, so he cleaned the unit to restore accurate pressures and made sure everything was performing as expected. Highly recommend!
Price
Bar = middle half of what customers paid · gold mark = category median.
Questions about All Star A/C, Plumbing & Electrical
Is All Star A/C, Plumbing & Electrical good?
Yes by most measures: 4.9★ from 2,019 Google reviews and an Experts Score of 32/100 (grade D), #54 of 67 HVAC contractors we track. 4.4% of reviews in the last two years were 1–2★ (category average 2%).
How much does All Star A/C, Plumbing & Electrical charge?
Customers reported a typical bill of $454 (middle half $114–$1.1k), 41% above the HVAC contractors median of $322.
What do customers hire All Star A/C, Plumbing & Electrical for?
Mostly a/c system maintenance (285), a/c system repair (268), HVAC system maintenance (220), HVAC system repair (196).
Does the owner respond to complaints?
The owner replied to 93% of 1–3★ reviews (category: 63%).
