Our verdict: mixed — #54 of 67 HVAC contractors, better than 19%. Customers single out its accountability and track record; reliability is where it trails.
👍 Strengths
Accountability — better than 93% of peers
Track record — better than 90% of peers
Craft & service — better than 83% of peers
👎 Watch-outs
Value — 13th percentile
Satisfaction — 5th percentile
Reliability — 5th percentile
Price $$$$: 41% above typical
Need a specific job done? See what customers paid and said about it here.
198 customers reviewed a HVAC system repair job here and rated it 4.70★. Most paid $1,000+ (category typical: $192–$955). For this job it ranks #56 of 60 HVAC contractors we track.
All 198 Google reviews tagged “HVAC system repair” · showing 20
Sandip2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★
Jody Henderson was great. He rechecked the previous work, diagnosed the issue correctly and was able to chase down the replacement part and returned in a hour to get my AC running again. Thank you.
Great priceHVAC system repair
Brannan5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 days ago★★★★★
Performed great work and excellent experience and service!! Highly recommend their service.
HVAC system repairA/C system repair+ Professionalism
Jeff3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★
Friendly service at a reasonable price as usual! I never call anyone else when we have an a/c and heating problem.
Paid $1,200–1,400HVAC system repairHVAC system maintenance
Jared7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Resolved my AC issue promptly. Great customer service.
Reasonable priceHVAC system repair
Michael7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★
Very poor experience with this company that was charging ridiculous prices. They significantly upcharged everything coming out for an inspection (like charging $595 per capacitor for AC units that were still working, $389 for a pound of refrigerant that wasn’t needed when I thankfully got another opinion, >$2500…
OverpricedHVAC system repairHVAC system maintenance
RachelLocal Guide · 18 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Great service!
Paid $1,000–1,200Reasonable priceHVAC system repair
Mike7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★
Prompt and expert service technician.
Completely satisfied.
Paid $1–200Reasonable priceHVAC system repairRepair HVAC+ Professionalism
Marie5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★
Was very prompt and explained everything. Great Job.
Paid $1,000+Great priceHVAC system repair
B2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★
Antonio was awesome!!! He was on time very
Polite and knowledgeable of our system. After completing the routine maintenance we requested he did show us some pictures of our plenum that had some sort of growth going on that confirms what we had been thinking. In a professional manner he showed a couple of options…
Great priceHVAC system repairHVAC system maintenanceA/C system maintenance
John3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★
All Star has great customer service!
Paid $1,400–1,600Not sureA/C system maintenanceHVAC system maintenanceHVAC system repair+ Responsiveness+ Quality+ Professionalism
bruce1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★
They showed up exactly on time and fixed my furnace issue quickly.
Paid $1–100Great priceHVAC system repairA/C system maintenance
Richard8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★
We had an issue we discovered late Friday afternoon. Juan, the service technician showed in a couple hours and checked everything out. He completed the analysis about 8:00 PM Friday, was professional and performed a quality job. I would recommend him and the company.
HVAC system repair
Steve1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Very knowledgeable and efficient tech. He did a great job
Paid $600–800Reasonable priceHVAC system repair
ScottLocal Guide · 25 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★
Only people I can trust always professional,on time,courteous
Toilet repairWater heater installationHVAC system repair
Brian3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Needed emergency diagnosis and repair on AC. Everything was taken care of. Friendly and knowledgeable tech.
Paid $800–1,000Reasonable priceHVAC system repair
Chris4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★
Bobby the tech was great very informative but the company come out and check my ac problem I had 2 capacitors changed the parts are less than 100 dollars each and they charged me 1200 dollars I get you need to make money but to price gouge this much is a sin and you should be ashamed of yourself do not do business…
Paid $1,000–1,200OverpricedHVAC system repair
Deb11 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★
All Star came through as a team once again. Katie in the office listened to my questions and concerns worked to get answers and called me back promptly with options. Larrisa came out and installed a soft start kit on my unit and noticed a fuse needed to be changed to meet my units requirements. Don came out the next…
Paid $1,000–1,200Reasonable priceHVAC system repairA/C system maintenanceElectrical fuse changing
Nancy2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★
Service was quick and easy
Paid $400–600Reasonable priceHVAC system repair
SteveLocal Guide · 19 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★
The technician was very knowledgeable and kind.
She explained everything and suggested the repairs/changes for our benefit.
Paid $1–200Great priceA/C system maintenance+ Professionalism+ Value
shannon10 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★
Great service. They were out and had system in just a couple of hours. Warranty work
Questions about All Star A/C, Plumbing & Electrical
Is All Star A/C, Plumbing & Electrical good?
Yes by most measures: 4.9★ from 2,019 Google reviews and an Experts Score of 32/100 (grade D), #54 of 67 HVAC contractors we track. 4.4% of reviews in the last two years were 1–2★ (category average 2%).
How much does All Star A/C, Plumbing & Electrical charge?
Customers reported a typical bill of $454 (middle half $114–$1.1k), 41% above the HVAC contractors median of $322.
What do customers hire All Star A/C, Plumbing & Electrical for?
Mostly a/c system maintenance (285), a/c system repair (268), HVAC system maintenance (220), HVAC system repair (196).
Does the owner respond to complaints?
The owner replied to 93% of 1–3★ reviews (category: 63%).
