Is All Star A/C, Plumbing & Electrical any good?
Our verdict: mixed — #54 of 67 HVAC contractors, better than 19%. Customers single out its accountability and track record; reliability is where it trails.
Accountability — better than 93% of peers
Track record — better than 90% of peers
Craft & service — better than 83% of peers
Value — 13th percentile
Satisfaction — 5th percentile
Reliability — 5th percentile
Price $$$$: 41% above typical
All Star A/C, Plumbing & Electrical for install AC
Clear ✕107 customers reviewed a install AC job here and rated it 4.99★. Most paid $1,000+ (category typical: $1.5k–$3.2k). For this job it ranks #11 of 59 HVAC contractors we track.
All 107 Google reviews tagged “Install AC” · showing 20
All Star has great customer service!
Bobby was very nice, friendly and answered all my questions. Jody and his helper did a great job fixing me ac unit
Allstate did a great job for me. they pointed out other little things that would help me conserve energy. I have an excellent air conditioning system now.
Very professional and really care about the customer. I originally contacted them about duct cleaning because I was preparing to replace a 20 year old system with another company. Trenton asked in detail about my project, what system the other company was putting in, etc. He spent about 3 hours on the phone with…
Bobby was very friendly and professional, a pleasure to have in my home, taking great care of my system.
Michael their technican/enginner is such a lovely guy and very well versed in everything A/C. Highly recommend 👌
Last week we were on vacation away from our home. We got an early morning text from our house/dog sitter saying our air conditioning was not working. My daughter recommended All Star AC because we were quoted a very high price to replace the AC from another company that same morning. She was not only quoted a much…
very professional. and All Star will work on a mini split. Signed up for yrly maintenance. 2 visits per yr
All Star has been the single best AC company I have worked with. They gave me a great quote, quick install on my system and have an amazing, professional staff that’s willing to go the extra mile for customers. When I had issues they were quick to respond and make sure they did the job right. I will be a repeat…
I had quite a few estimates before making a decision. I found that All Star met all of my needs. Ed the owner was very knowledgeable and flexible. The crew that installed the equipment was professional and it was a lot quieter than I thought it would be. We have a new system and we love it! They also cleaned up…
Over the years All Star Heating and AC has worked with me on trying to patch and bandaid my unit. It finally died and they came out the same day and let me know there was no more patching. They offered a portable unit to hold me over. They walked me through my options of unit and also the financial process. They…
Worker did a great job & was prompt —did a great job explaining everything…
All Star A/C came to rescue when my ac went out
Ed and his team are top notch. My downstairs system replacement was my first with them and it was a no brainer who to call when my upstairs system needed replaced as well. They are professional, courteous and no high pressure sales tactics. Couldn't be happier with the quality of both the product used as well as…
My evaporator coil was found leaking. Was able to schedule repair quickly. Employees were very professional and clean.
This is the best AC company. The techs are very professional and they do a great job. They always are either right on time or quite often able to come earlier than scheduled and will contact you to see if thats OK. I highly recommend All Star!
I have used a number of Houston air conditioning and heating and repair services over the years and been dissatified. Either their prices were ridiculously high or they manufactured problems and charged me to fix them. One repair service service polked holes in my heater when all he had to do was relight the…
6/23/2024 update. We had an emergency clog causing the thermostat not to work and All Star scheduled me immediately and Brayan came out and did wonderful work and give helpful tips for the future. The service is amazing here! I recently had All Star install a brand new unit into my house. To begin it started by the…
2024 service call: Once again, All Star lives up to its name! ALL STARS, every time! I called the office on a Sunday night when our A/C had stopped working, and in no time, Ed gave me a call back, putting us on the schedule for the very next morning. Jon came out right on schedule, carefully inspected and…
We’ve been using All Star Air for many years. They have replaced both AC and heating systems. Honest, reliable and efficient. Recommended them to our neighbors and they were also very satisfied with their heating and AC system replacements. Update: Continued good service when replacing warrantied items on upstairs…
Price
Bar = middle half of what customers paid · gold mark = category median.
Questions about All Star A/C, Plumbing & Electrical
Is All Star A/C, Plumbing & Electrical good?
Yes by most measures: 4.9★ from 2,019 Google reviews and an Experts Score of 32/100 (grade D), #54 of 67 HVAC contractors we track. 4.4% of reviews in the last two years were 1–2★ (category average 2%).
How much does All Star A/C, Plumbing & Electrical charge?
Customers reported a typical bill of $454 (middle half $114–$1.1k), 41% above the HVAC contractors median of $322.
What do customers hire All Star A/C, Plumbing & Electrical for?
Mostly a/c system maintenance (285), a/c system repair (268), HVAC system maintenance (220), HVAC system repair (196).
Does the owner respond to complaints?
The owner replied to 93% of 1–3★ reviews (category: 63%).
