Is All Star A/C, Plumbing & Electrical any good?
Our verdict: mixed — #54 of 67 HVAC contractors, better than 19%. Customers single out its accountability and track record; reliability is where it trails.
Accountability — better than 93% of peers
Track record — better than 90% of peers
Craft & service — better than 83% of peers
Value — 13th percentile
Satisfaction — 5th percentile
Reliability — 5th percentile
Price $$$$: 41% above typical
All Star A/C, Plumbing & Electrical for install AC
Clear ✕107 customers reviewed a install AC job here and rated it 4.99★. Most paid $1,000+ (category typical: $1.5k–$3.2k). For this job it ranks #11 of 59 HVAC contractors we track.
All 107 Google reviews tagged “Install AC” · showing 40
All Star has great customer service!
Bobby was very nice, friendly and answered all my questions. Jody and his helper did a great job fixing me ac unit
Allstate did a great job for me. they pointed out other little things that would help me conserve energy. I have an excellent air conditioning system now.
Very professional and really care about the customer. I originally contacted them about duct cleaning because I was preparing to replace a 20 year old system with another company. Trenton asked in detail about my project, what system the other company was putting in, etc. He spent about 3 hours on the phone with…
Bobby was very friendly and professional, a pleasure to have in my home, taking great care of my system.
Michael their technican/enginner is such a lovely guy and very well versed in everything A/C. Highly recommend 👌
Last week we were on vacation away from our home. We got an early morning text from our house/dog sitter saying our air conditioning was not working. My daughter recommended All Star AC because we were quoted a very high price to replace the AC from another company that same morning. She was not only quoted a much…
very professional. and All Star will work on a mini split. Signed up for yrly maintenance. 2 visits per yr
All Star has been the single best AC company I have worked with. They gave me a great quote, quick install on my system and have an amazing, professional staff that’s willing to go the extra mile for customers. When I had issues they were quick to respond and make sure they did the job right. I will be a repeat…
I had quite a few estimates before making a decision. I found that All Star met all of my needs. Ed the owner was very knowledgeable and flexible. The crew that installed the equipment was professional and it was a lot quieter than I thought it would be. We have a new system and we love it! They also cleaned up…
Over the years All Star Heating and AC has worked with me on trying to patch and bandaid my unit. It finally died and they came out the same day and let me know there was no more patching. They offered a portable unit to hold me over. They walked me through my options of unit and also the financial process. They…
Worker did a great job & was prompt —did a great job explaining everything…
All Star A/C came to rescue when my ac went out
Ed and his team are top notch. My downstairs system replacement was my first with them and it was a no brainer who to call when my upstairs system needed replaced as well. They are professional, courteous and no high pressure sales tactics. Couldn't be happier with the quality of both the product used as well as…
My evaporator coil was found leaking. Was able to schedule repair quickly. Employees were very professional and clean.
This is the best AC company. The techs are very professional and they do a great job. They always are either right on time or quite often able to come earlier than scheduled and will contact you to see if thats OK. I highly recommend All Star!
I have used a number of Houston air conditioning and heating and repair services over the years and been dissatified. Either their prices were ridiculously high or they manufactured problems and charged me to fix them. One repair service service polked holes in my heater when all he had to do was relight the…
6/23/2024 update. We had an emergency clog causing the thermostat not to work and All Star scheduled me immediately and Brayan came out and did wonderful work and give helpful tips for the future. The service is amazing here! I recently had All Star install a brand new unit into my house. To begin it started by the…
2024 service call: Once again, All Star lives up to its name! ALL STARS, every time! I called the office on a Sunday night when our A/C had stopped working, and in no time, Ed gave me a call back, putting us on the schedule for the very next morning. Jon came out right on schedule, carefully inspected and…
We’ve been using All Star Air for many years. They have replaced both AC and heating systems. Honest, reliable and efficient. Recommended them to our neighbors and they were also very satisfied with their heating and AC system replacements. Update: Continued good service when replacing warrantied items on upstairs…
I had an excellent experience with All Star and will continue to use them in the future!
The entire team was very proffesional and they did an excellent job replacing my ac and furnace.
Amazing team and great work from All Star. They installed everything quickly and professionally. They even helped in dealing with the city regarding permits and inspections. Would definitely recommend them to anybody looking for HVAC work!
Tech was knowledgeable, helpful and answered all our questions
Fast, friendly and knowledgeable. Very happy with their service !!
I am a new home homer, and when my A/C unit stopped cooling in the middle of 100+ temperatures, All Star was able to accommodate me even as a new customer. They explained all my options, mentioned they had financing available (although I didn't use it) and were very transparent throughout the whole process. After…
They do have assistance 24hrs as they advertise. They were quick on coming and fixed my AC. They provided portable AC units until my AC was completely fixed. I give them a A+!
Great company, employees are all very respectful, seem to care about you and everything was done in 2 days. I was also loaned temporary units to use while I wait for the install. It was very easy and stress free. They were recommended to me by my sister who used them 2 years ago and I in turn am recommending them to…
All Star has been my go-to HVAC company for over a decade! Thank you, Ed!!! Expert, honest advice and quality work. Such a boon to have an hvac company I can trust and rely on.
Awesome. Very happy with all their work
Quick, expert service with friendly technicians. David is excellent!
St Mary’s Church needs to replace one of the buildings HVAC systems. Chris from All Star, was there at the appointment right on time . He was very polite, cheerful and had a positive attitude. We discussed the requirement briefly after I provided him with a specification and we then went on site to view the…
Great customer service!
Awesome service. John was very respectful and kept good communication throughout the installation. Update: Still an awesome company. David was professional throughout the visit and is a very skilled technician. Quality members on the team.
Very fast response, quick to get a quote, and the pricing was competitive. I replaced an AC and furnace, and All Star provided a portable unit during the two day wait from quote to install. A+
Fantastic team to work with every time! I’ve used this company for maintenance and repairs for many years and have never been disappointed. They recently replaced my 30 yr old system after clearly explaining the pros/cons of each option. The entire process from purchase through installation and follow up was easy to…
Again All Star AC saves the day...always prompt and the technicians are the best...helping my 85 year old mother out and explaining the situation to her in a simple straightforward way so she won't worry...these guys are the best!
Great customer service! They want your business long term and it shows.
Arrived on time and very professional. They handled all my needs. I would use them again.
Knowledgeable sales staff and efficient installers. The work went quickly, smoothly, and they cleaned up after themselves. I couldn’t have asked for more.
Price
Bar = middle half of what customers paid · gold mark = category median.
Questions about All Star A/C, Plumbing & Electrical
Is All Star A/C, Plumbing & Electrical good?
Yes by most measures: 4.9★ from 2,019 Google reviews and an Experts Score of 32/100 (grade D), #54 of 67 HVAC contractors we track. 4.4% of reviews in the last two years were 1–2★ (category average 2%).
How much does All Star A/C, Plumbing & Electrical charge?
Customers reported a typical bill of $454 (middle half $114–$1.1k), 41% above the HVAC contractors median of $322.
What do customers hire All Star A/C, Plumbing & Electrical for?
Mostly a/c system maintenance (285), a/c system repair (268), HVAC system maintenance (220), HVAC system repair (196).
Does the owner respond to complaints?
The owner replied to 93% of 1–3★ reviews (category: 63%).