Is All Star A/C, Plumbing & Electrical any good?
Our verdict: mixed — #54 of 67 HVAC contractors, better than 19%. Customers single out its accountability and track record; reliability is where it trails.
Accountability — better than 93% of peers
Track record — better than 90% of peers
Craft & service — better than 83% of peers
Value — 13th percentile
Satisfaction — 5th percentile
Reliability — 5th percentile
Price $$$$: 41% above typical
All Star A/C, Plumbing & Electrical for repair HVAC
Clear ✕86 customers reviewed a repair HVAC job here and rated it 4.97★. Most paid $400–500 (category typical: $236–$840). For this job it ranks #15 of 51 HVAC contractors we track.
All 86 Google reviews tagged “Repair HVAC” · showing 20
Prompt and expert service technician. Completely satisfied.
All Star has great customer service!
This team is the best in Houston! Called them when our system was not working and they were able to get a tech out to us FAST. They fully assessed the situation, advised us of our options, and gave us all of the information necessary to make a decision. The repair was done SAME DAY, as they already had the parts…
David Martello was great. Very thorough and helpful and figured out a tough electrical problem. For my repair, David did a great job diagnosing why my AC would not power in. He went the extra mile and I too.highly recommend AllStar
awesome company!! always doing the right thing!
Both Joseph and Dave were awesome and went above and beyond
Update: We've been using them for the past couple of years since posting this review, and they still live up to every word of it. One of the best HVAC companies out there. These guys are the best. Honest, try to save you money, don’t do more than is necessary, and they follow through. If they say they’ll look into…
Great experience arrived on time, replaced the coil on the first day of service. I would highly recommend them. The technician Brian was professional and I could tell he knew his business.
Found unit was not getting enough voltage.
Staff was kind courteous efficient and thorough. I’ve used them to make major repairs to my unit, and semi annual maintenance check ups. I will continue to use them and refer them to friends and family
Analyzed, found problem and solved it like the experts that they are. Always professional, polite and business-like with kindness too.
2024 service call: Once again, All Star lives up to its name! ALL STARS, every time! I called the office on a Sunday night when our A/C had stopped working, and in no time, Ed gave me a call back, putting us on the schedule for the very next morning. Jon came out right on schedule, carefully inspected and…
Great experience with All Star. We had a failed evaporator coil on our unit that is only a few years old. They made sure the part needed was covered under warranty and repairs were made as soon as possible. They don’t take payment until a follow up visit to ensure the install meets standard and everything is working…
Very professional from start to finish! Ann is great when scheduling services and all techs that have been out are very professional and knowledgeable. They take the time to explain the issues and are prompt with repairs. Will definitely be referring!
Tech was knowledgeable, helpful and answered all our questions
Fast, friendly and knowledgeable. Very happy with their service !!
All Star has been my go-to HVAC company for over a decade! Thank you, Ed!!! Expert, honest advice and quality work. Such a boon to have an hvac company I can trust and rely on.
Awesome. Very happy with all their work
Best AC company out there.
Technician was super. Came and worked until the job was done didn't leave my house till 8:00. Professional made sure that we understood what he did how he did it and what needed to be done. I highly recommend this company.
Price
Bar = middle half of what customers paid · gold mark = category median.
Questions about All Star A/C, Plumbing & Electrical
Is All Star A/C, Plumbing & Electrical good?
Yes by most measures: 4.9★ from 2,019 Google reviews and an Experts Score of 32/100 (grade D), #54 of 67 HVAC contractors we track. 4.4% of reviews in the last two years were 1–2★ (category average 2%).
How much does All Star A/C, Plumbing & Electrical charge?
Customers reported a typical bill of $454 (middle half $114–$1.1k), 41% above the HVAC contractors median of $322.
What do customers hire All Star A/C, Plumbing & Electrical for?
Mostly a/c system maintenance (285), a/c system repair (268), HVAC system maintenance (220), HVAC system repair (196).
Does the owner respond to complaints?
The owner replied to 93% of 1–3★ reviews (category: 63%).
