How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%5+1.8Reliability 15%5+0.8Craft & service 20%83+16.6Value 10%13+1.3Momentum 8%14+1.1Track record 7%90+6.3Accountability 5%93+4.7Experts Score= 32Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.32SCOREAll Star A/C, Plumbing & Electrical
Houston, TX · Grade DLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #54Position by Experts Score among all companies we track in this category. of 67 HVAC contractors · 4.9★ from 2,019 Google reviews
Report card
Percentile vs other HVAC contractors (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: accountability and track record; weakest: reliability.
Reviews for your job
Customers hired All Star A/C, Plumbing & Electrical for 8 kinds of job.
All Star A/C, Plumbing & Electrical for a/c system repair
Clear ✕All 268 Google reviews tagged “A/C system repair” · showing 60
Performed great work and excellent experience and service!! Highly recommend their service.
Love All Star; they treat you like family. Thank you, Katie, for being so awesome and helpful. Your technician was very knowledgeable.
Bobby came out to check my AC (issue with it not cooling). He communicated his arrival time and was very thorough in assessing my AC system. He educated me & I appreciate that!
Honest company. The annual preventative maintenance/ checkup is a great deal. This program is money well spent. My tech, Hugo has gone above and beyond each time he has serviced my house. Updated 10.6.26 I had Larissa do some work on my furnace. She completed the work timely, professionally, and cleanly.
All Star was out this morning to do a AC system check up. They have a great maintenance program and it’s very affordable. Bobby came out and did the check. Bobby was on time and did a wonderful job. Great guy! I have been doing business with All Star for over 15 years. It is the owner and I was one of his first…
Thank you Juan! I would recommend All Star A/C. Ask for Juan he's knowledge & a professional.
Antonio was awesome!!! He was on time very Polite and knowledgeable of our system. After completing the routine maintenance we requested he did show us some pictures of our plenum that had some sort of growth going on that confirms what we had been thinking. In a professional manner he showed a couple of options…
All Star has great customer service!
The customer service is outstanding! They arrive on time and did a great job! I have used them for repair and replacement of my unit. Highly recommended!
We needed AC repairs and Larissa was sent over! I cannot sing her praises enough! She is absolutely amazing. She is knowledgeable, honest completely fair explains how everything works, and the process found all kinds of things that other companies didn’t find And we had other work by other companies that were…
Kudos to Lazaro for diagnosing the start-up issue with our new 5 ton Amana compressor. He may have discovered these units will require a hard start kit as they use a "coresense" fault detector which cuts off the compressor during low voltage starts. Hopefully, this will fix our problem. Laz is an excellent tech…
I’ve used All Star for several years now and they’re continually reliable, understanding, and honest. All the guys who have come out have been respectful, more than willing to answer all my questions, and given me space to consider their recommendations on work needing done. Will continue to use them and recommend them to anyone who needs HVAC help!
I want to THANK YOU JUAN for your kindness & getting my home back to normal. After no air for 3 days it's was a BLESSING to have your company take care of us!!!! We appreciate the prompt response & service.
My AC randomly stopped working in the middle of the night & even though it came back on a bit later, I still wanted to have it checked out anyway. I was easily able to book online & get an AC appointment for the following morning—which was a Sunday! Lazaro arrived on time & thoroughly checked out the attic system &…
Very professional and always pleased with their service!
Absolutely amazing service! Katie was professional, knowledgeable, and dependable from beginning to end. She explained everything clearly and made sure we were completely taken care of. It’s refreshing to work with someone who truly cares about her customers and takes pride in her work. I highly recommend Katie and All Star A/C, Plumbing & Electrical!
Excellent emergency service at a reasonable price.
Ed and Briana were super nice and helpful, the work was done quickly and accurately. Definitely will contact then again when I’m having AC problems
Antonio was great!! He is very knowledgeable, on time, knows what he is doing and has great customer service. He really deserves 10 Stars!! I would recommend All Star and their people to anyone that needs service
Got us back up and running 🏃 but definitely over price.
The All Star folks did an excellent job, as always. Our A/C started acting up and they were over to check it out within a couple of hours. They unclogged a drain line that was causing the problem, then made some modifications that would allow me to routinely clean out the drains by myself and prevent future downtime.
Larissa was great! She was super thorough and was able to diagnose the problem and fix it within an hour.
Bobby was efficient and early both days. Due to rain. Explained things easy to understand thanks
Bobby provided excellent service solving our cooling issues . He diagnosed the problem and replaced the faulty capacitor.
Staff were friendly, but part was 10x more than I would have paid on the open market which is just ridiculous.
The tech Laz identified the problem right away and was able to fix it. Also checked out the unit promptly. Was very efficient and helpful answering questions.
Of course our A/C chose peak summer hours (holiday weekend) to act up. Luckily, All Star came to the rescue. Our technician Bobby was extremely thorough, professional, and knowledgeable. He identified the root cause quickly, explained the options, and got us back to livable temperatures. We've used All Star before,…
I have been using this company since they started it and have always been 100 percent happy with their service. Anyone looking for a good fair company needs to try them!
Received same day service with no hidden fees. The tech, Bobby was friendly, respectful of my home. He knew what the problem was and answered all my questions. Great service. I will gladly recommend them to anyone.
Larissa nice and very knowledgeable about job very attentive to help me
Ongoing issues. System has been having problems since installation. Within the first 6 months of install we’ve had technicians come back several times to fix various parts of our unit in the attic and they’ve found different issues each time that was causing the system to lag and not keep up when we only set our…
Installation of new HVAC ststem
Have been using All Star A/C for several years now to check and maintain my system. Purchased the maintainace plan were they can come check the units in the summer and in the winter to make sure they're in tip-top shape for the hot and cold season. I also refer them to my clients as an honest and reliable A/C…
My air conditioning went out when I was out of town and they came that day quickly. And they bumped me up on the schedule because I knew I needed it for my dogs. They were awesome fast and very kind.
This company did a new ac install gave us a great price showed up early and finished early would definitely recommend this company for Ac install and repair
Katie was quick to help on the phone with honest answers to all my questions. Michael was the best AC service person we have ever encountered - honest, responsive, and went above and beyond to take care of my family until the fix could be installed. Kollin fixed a drain issue for us and was equally impressive and…
Great company to work with. Honest. Courteous. Cameron did an excellent job answering my questions and giving service with a smile. I have always felt well taken care of by All Star AC & Heating. I would definitely recommend.
We love Ed and the snow team! Laz had us back up and running in under an hour. The office team was kind and had someone out to my house within 90 min of calling if not less. Unlike the other 4 places I called. I always trust Allstar!
Lex came out to fix our A/C and he worked quickly and efficiently. He was very professional and patient. This was a great experience and I would definitely call All Star again for A/C needs!
I came home yesterday to absolutely no A/C, which is a total nightmare. Even though it is Memorial Day weekend, the owner of All Star A/C & Plumbing and his sons came out themselves on a Sunday to fix my air conditioning. They did this specifically so their other technicians could stay home and enjoy the holiday…
Bobby was great wirh communication prior to arriving with an estimated time until arrival. Afterwards, he tracked down the first problem, which was a fuse, he had ran out of that amperage, so off to a local store to retrieve more fuses. He installed the fuse, only for it to blow and he located the main problem…
The service was quick and painless. A/C works great. After a week without, we were ready to cool off. Our salesmen was informative and patient, we didn’t feel rushed or pressured. They are not the cheapest company in town but you get what you pay for.
excellent service. they do a follow-up check up. they do guanratee flasless service.
Michael their technican/enginner is such a lovely guy and very well versed in everything A/C. Highly recommend 👌
Great service! Josh came exactly when scheduled and did a terrific job! I’ve had nothing but great customer service from the very first phone call (Katie was a huge help!) I’ll gladly use them again.
Arrived as promised, quickly identified problem, and then double checked that everything else was okay. Outstanding!
Bobby was amazing and so helpful! Would highly recommend this company for standard maintenance of your AC and Heating units.
All Star and Joshua was great to work with-very professional, explained all the issues, and covered the ongoing maintenance plans. Service was fast, prompt, and easy to wrap up payment once the repairs were completed.
We’ve used All Star A/C and Heating since we moved into our new townhome and they’ve been great each time. Bobby was professional and friendly and very helpful in addressing the issue with our A/C. I also appreciate how quick they were able to come out and fix the problem, even on a Saturday.
Always professional, always fair, and the best service techs in the industry!
Service technician was very friendly, courteous and professional. He identified multiple areas of concern and fixed them quickly for a reasonable price. 10/10 would recommend.
Great service, they fixed a problem 2 other companies couldn't get fixed
Awesome service! They got me in the schedule for the next day. Laz came out to the house, identified the problem and got our unit fixed in no time at all!
Excellent customer service and work !!!! Would highly recommend
David Martello was great. Very thorough and helpful and figured out a tough electrical problem. For my repair, David did a great job diagnosing why my AC would not power in. He went the extra mile and I too.highly recommend AllStar
I had quite a few estimates before making a decision. I found that All Star met all of my needs. Ed the owner was very knowledgeable and flexible. The crew that installed the equipment was professional and it was a lot quieter than I thought it would be. We have a new system and we love it! They also cleaned up…
The tech came on time and fix our issue with our thermostat and explained everything and the cost was very reasonable. Also the tech was very polite and courteous
Quick, professional and friendly!! Highly recommend. Laz was great! Thanks for quick service!
Came out early and performed a thorough systems check. Found the issue and we were cool again!
Tech did not diagnose issue properly. Charged me almost $500 to put refrigerant in my AC unit. Next day home would still not cool down. Real issue identified as leak in coil unit in attic. Had new coil unit installed by different company. Will not recommend or use All Star A/C in the future.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| A/C system maintenance | 285 | $54–$441 |
| A/C system repair | 268 | $209–$880 |
| HVAC system maintenance | 220 | $37–$292 |
| HVAC system repair | 196 | $192–$955 |
| Install AC | 107 | $1.5k–$3.2k |
| Repair HVAC | 86 | $236–$840 |
| Heating system maintenance | 70 | $54–$292 |
| Heating system installation | 53 | $1.4k–$2.8k |
