Experts Reviews · Company report
All Star A/C, Plumbing & Electrical logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%83+45.3Reliability 24%74+17.9Value 14%97+13.7Replies to reviews 7%100+7.1Craft & service penalty95−0.5Momentum penalty89−1.1Experts Score= 82Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.82SCORE

All Star A/C, Plumbing & Electrical

Houston, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #93Position by Experts Score among all companies we track in this category. of 103 HVAC contractors · 4.9★ from 2,019 Google reviews

Report card

Percentile vs other HVAC contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.All Star A/C, Plumbing & Electrical is better than 83% of HVAC contractors.A
83
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.All Star A/C, Plumbing & Electrical is better than 74% of HVAC contractors.B
74
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.All Star A/C, Plumbing & Electrical is better than 95% of HVAC contractors.A
95
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.All Star A/C, Plumbing & Electrical is better than 97% of HVAC contractors.A
97
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.All Star A/C, Plumbing & Electrical is better than 89% of HVAC contractors.A
89
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.All Star A/C, Plumbing & Electrical is better than 100% of HVAC contractors.A
100

Reviews for your job

Customers hired All Star A/C, Plumbing & Electrical for 8 kinds of job.

All Star A/C, Plumbing & Electrical for drain cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.16
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.63
Usually paidThe price range customers picked most often for this job.$100–200
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$148–$420
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 66/100.How Job match is calculatedBuilt only from reviews Google tagged “Drain cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#16 / 16
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.82%

All 16 Google reviews tagged “Drain cleaning”

Amanda3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Kollin came out and was able to find the problem with my vanity backing up almost immediately and cleaned the line quickly and efficiently!

Paid $400–600Great priceDrain cleaning
Jena9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Very professional and really care about the customer. I originally contacted them about duct cleaning because I was preparing to replace a 20 year old system with another company. Trenton asked in detail about my project, what system the other company was putting in, etc. He spent about 3 hours on the phone with…

Paid $900–1,000Reasonable priceA/C system maintenanceHVAC duct & vent cleaningHVAC system maintenance+ Responsiveness+ Punctuality+ Quality
SeanLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Katie was quick to help on the phone with honest answers to all my questions. Michael was the best AC service person we have ever encountered - honest, responsive, and went above and beyond to take care of my family until the fix could be installed. Kollin fixed a drain issue for us and was equally impressive and…

Reasonable priceDrain cleaningA/C system repairInstall thermostat
Melanie7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Bobby did a great job explaining the issue, quickly making the repair, and advising how to maintain the pipe and prevent future issues. Highly recommend!

Paid $400–600Reasonable priceDrain cleaning
Zachary4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Bobby did a fantastic job! He was very thorough in his explanations and very friendly. Highly recommend!

Paid $200–400Reasonable priceDrain cleaning
meagan4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

It’s hard to find a good plumber that picks up a phone call after 5pm. A company that goes the extra mile to pick up customers phone calls, gets my business. They did great work too, so extra bonus points!

Drain cleaning
Emma9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

We’ve used All Star A/C and Heating since we moved into our new townhome and they’ve been great each time. Bobby was professional and friendly and very helpful in addressing the issue with our A/C. I also appreciate how quick they were able to come out and fix the problem, even on a Saturday.

Paid $1–100Great priceDrain cleaningA/C system repair
Justin3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Kyle was an awesome tech! Very nice and friendly and very knowledgeable. Gave me some pointers on how to maintain my ac the proper way. Was very satisfied with how everything was handled. Thank you All Star!

Paid $100–200A/C system maintenanceDrain cleaning
CarolynLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

They worked with us to resolve our plumbing issue and determined it was not our line, must be the MUD responsibility. It was the MUD and they cleared the line. I was grateful for Allstate calling in another plumbing to help, so we were impressed. No charges, since MUD was responsible. I recommend them and will use them if there is a need. The Wedel's

Drain cleaning
MadisonLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Benjamin was fantastic. He came out so quickly, was amazing. I won’t be using anyone but then.

Paid $100–200Great priceHVAC system repair
Kaori2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★

Don't use this company !!! Watch out this guy Owen Rodriguez He didnt explain he charge service fee top of the work fee. He only work 1hour super expensive. I paid more than $400 used $50 coupon I wont recommend at all.

OverpricedDrain cleaning
Ingrid14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Went above and beyond to diagnose my issue

Drain cleaning
S10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★

People were great fast to respond... price was horrendous. 485 to snake 1 drain

OverpricedDrain cleaning
Nita1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

The service was outstanding. The technician was very knowledgeable and professional. Thank you for showing how much you care about your customers! Highly recommended!!

A/C system maintenanceDrain cleaning
Brian4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Rating only, no written review.

Reasonable priceDrain cleaning
AlbertoLocal Guide · 37 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Reasonable priceHVAC system maintenanceDrain cleaning

Price

$454+41% vs typical HVAC contractors

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 31%Reasonable 54%Overpriced 9%Not sure 7%

Jobs customers hired them for

JobReviewsCategory typical
A/C system maintenance285$39–$393
A/C system repair268$209–$786
HVAC system maintenance220$37–$295
HVAC system repair196$205–$933
Install AC107$1.4k–$3.2k
Repair HVAC86$216–$495
Heating system maintenance70$39–$251
Heating system installation53$1.4k–$2.8k

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