Analyzing 5,867,1915.9M ReviewsFor 16,20516.2K Experts

Experts Reviews · Company report
All Star A/C, Plumbing & Electrical logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%83+45.3Reliability 24%74+17.9Value 14%97+13.7Replies to reviews 7%100+7.1Craft & service penalty95−0.5Momentum penalty89−1.1Experts Score= 82Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.82SCORE

All Star A/C, Plumbing & Electrical

Houston, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #93Position by Experts Score among all companies we track in this category. of 103 HVAC contractors · 4.9★ from 2,019 Google reviews

📞 Call (713) 842-9532Request a call backWebsite ↗

Report card

Percentile vs other HVAC contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.All Star A/C, Plumbing & Electrical is better than 83% of HVAC contractors.A
83
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.All Star A/C, Plumbing & Electrical is better than 74% of HVAC contractors.B
74
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.All Star A/C, Plumbing & Electrical is better than 95% of HVAC contractors.A
95
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.All Star A/C, Plumbing & Electrical is better than 97% of HVAC contractors.A
97
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.All Star A/C, Plumbing & Electrical is better than 89% of HVAC contractors.A
89
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.All Star A/C, Plumbing & Electrical is better than 100% of HVAC contractors.A
100

Reviews for your job

Customers hired All Star A/C, Plumbing & Electrical for 8 kinds of job.

All Star A/C, Plumbing & Electrical for ductless heating & a/c services

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.13
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.92
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$827–$2.1k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 78/100.How Job match is calculatedBuilt only from reviews Google tagged “Ductless heating & A/C services”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#23 / 49
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 13 Google reviews tagged “Ductless heating & A/C services”

James4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

I would recommend this company to everyone I know. They do excellent work very professional.

Heating system repairDuctless heating & A/C servicesHeating system maintenance+ Value
Cynthia2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very capable and excellent service. Always here when they said would be and quite competent

Ductless heating & A/C servicesPortable A/C services
MattLocal Guide · 32 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★

The tech was nice but I was aware very quickly they don't work on mini splits regularly. He didn't know that the charge needed to be weighed in, and checked pressures, which is not correct. Then when I asked what 410A would cost I was quoted $379 a pound. That compares to another licensed AC tech $69 a pound.…

Ductless heating & A/C services+ Professionalism
Nora2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Excellent and immediate service was provided. John Baxter was at my home within 30 minutes of my call. He was very knowledgeable and polite. Very reasonable prices. I will definitely call on them again.

Ductless heating & A/C services+ Responsiveness+ Punctuality+ Quality
Fadi2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

My experience was excellent. The team is professional and easy to work with. They continued to check on the system even months after installation and payment to make sure it’s working properly. They are always responsive and they give you the impression they care about your satisfaction. I definitely recommend

Ductless heating & A/C services+ Responsiveness+ Punctuality+ Quality
Doris2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

All star is very professional friendly very good quality work they do all of there workers are friendly very helpful, I trust the quality of work they do , I recommend all star to family and friends, they do a awesome job and Ann in the office is wonderful very helpful friendly they all very caring Chris and ed are…

Ductless heating & A/C services+ Responsiveness+ Punctuality+ Quality
Rex3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Rating only, no written review.

Reasonable priceHeating system installationHVAC duct & vent installationDuctless heating & A/C services
Connor2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Rating only, no written review.

Paid $1,000+Reasonable priceDuctless heating & A/C services
Gilles1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Rating only, no written review.

HVAC system maintenanceDuctless heating & A/C services+ Responsiveness+ Quality+ Professionalism
EnayatLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

A/C system maintenanceDuctless heating & A/C servicesA/C system repair+ Responsiveness+ Punctuality+ Quality
DustinLocal Guide · 32 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

A/C system maintenanceHVAC duct & vent cleaningDuctless heating & A/C services+ Responsiveness+ Punctuality+ Quality
c4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Ductless heating & A/C services+ Punctuality+ Professionalism
Alex4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

A/C system maintenanceDuctless heating & A/C servicesA/C system repair+ Responsiveness+ Punctuality+ Quality

Price

$454+41% vs typical HVAC contractors

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 31%Reasonable 54%Overpriced 9%Not sure 7%

Jobs customers hired them for

JobReviewsCategory typical
A/C system maintenance285$39–$393
A/C system repair268$209–$786
HVAC system maintenance220$37–$295
HVAC system repair196$205–$933
Install AC107$1.4k–$3.2k
Repair HVAC86$216–$495
Heating system maintenance70$39–$251
Heating system installation53$1.4k–$2.8k

Compare with

Baker-Jones Co. Inc logoBaker-Jones Co. IncExperts Score 99Houston · 4.97★75 Degree AC- Houston logo75 Degree AC- HoustonExperts Score 98Houston · 4.98★AC Repair Expo Heating & Cooling Inc. logoAC Repair Expo Heating & Cooling Inc.Experts Score 96Houston · 4.96★