Experts Reviews · Company report
All Star A/C, Plumbing & Electrical logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%5+1.8Reliability 15%5+0.8Craft & service 20%83+16.6Value 10%13+1.3Momentum 8%14+1.1Track record 7%90+6.3Accountability 5%93+4.7Experts Score= 32Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.32SCORE

All Star A/C, Plumbing & Electrical

Houston, TX · Grade DLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #54Position by Experts Score among all companies we track in this category. of 67 HVAC contractors · 4.9★ from 2,019 Google reviews

Report card

Percentile vs other HVAC contractors (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: accountability and track record; weakest: reliability.

SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.All Star A/C, Plumbing & Electrical is better than 5% of HVAC contractors.F
5
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).All Star A/C, Plumbing & Electrical is better than 5% of HVAC contractors.F
5
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.All Star A/C, Plumbing & Electrical is better than 83% of HVAC contractors.A
83
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.All Star A/C, Plumbing & Electrical is better than 13% of HVAC contractors.F
13
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.All Star A/C, Plumbing & Electrical is better than 14% of HVAC contractors.F
14
Track recordTrack record · 7% of the scoreReview volume and years with reviews.All Star A/C, Plumbing & Electrical is better than 90% of HVAC contractors.A
90
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.All Star A/C, Plumbing & Electrical is better than 93% of HVAC contractors.A
93

Reviews for your job

Customers hired All Star A/C, Plumbing & Electrical for 8 kinds of job.

All Star A/C, Plumbing & Electrical for HVAC system maintenance

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.225
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.92
Usually paidThe price range customers picked most often for this job.$1–100
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$37–$292
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 74/100.How Job match is calculatedBuilt only from reviews Google tagged “HVAC system maintenance”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#41 / 60
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.96%

All 225 Google reviews tagged “HVAC system maintenance” · showing 20

D'MerriLocal Guide · 50 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a day ago★★★★★

As with all All-Star professional technicians, Kollin was honest, professional, and competent. He has completed several plumbing projects and his work is both consistent and high quality work. I highly recommend and will continue to use All-Star again.

Paid $200–400Reasonable priceHeating system maintenanceHVAC system maintenance+ Punctuality+ Value
Vernita1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 days ago★★★★★

Bobby arrived on time and checked the HVAC system and related systems, and communicated to me the status of the systems.

Paid $1–100Great priceHVAC system maintenance
Stephen8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

As usual, the communication and service was superb. We appreciate All Star very much.

Reasonable priceHVAC system maintenanceHeating system maintenance+ Responsiveness+ Punctuality+ Quality
Gary1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

My Tech Gaskamp Benjami did am excellent checking out my system and explaining the process. It's clear that you sent the right guy for the job today. Keep up the good work!

HVAC system maintenance
KatharineLocal Guide · 34 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Love All Star; they treat you like family. Thank you, Katie, for being so awesome and helpful. Your technician was very knowledgeable.

Great priceHVAC system maintenanceA/C system repair
Jeff3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Friendly service at a reasonable price as usual! I never call anyone else when we have an a/c and heating problem.

Paid $1,200–1,400HVAC system repairHVAC system maintenance
Thomas16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

All-Star came out on Oct 6th to install a new heater and air conditioner the crew did a great job 4 1/2 hours they where done. Both units are working great. The crew was very professional and knowledgeable they took all the old equipment and did a great job cleaning up. I was very happy with the price. I had other…

Paid $2,000+Reasonable priceHVAC system maintenance+ Professionalism
Grancy7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Efficient, friendly, professional and on-time.

HVAC system maintenance
Michael7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★

Very poor experience with this company that was charging ridiculous prices. They significantly upcharged everything coming out for an inspection (like charging $595 per capacitor for AC units that were still working, $389 for a pound of refrigerant that wasn’t needed when I thankfully got another opinion, >$2500…

OverpricedHVAC system repairHVAC system maintenance
Debbie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

They are always so helpful, on time and professional.

Great priceHVAC system maintenance
KevinLocal Guide · 65 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Honest company. The annual preventative maintenance/ checkup is a great deal. This program is money well spent. My tech, Hugo has gone above and beyond each time he has serviced my house. Updated 10.6.26 I had Larissa do some work on my furnace. She completed the work timely, professionally, and cleanly.

Reasonable priceHVAC system maintenanceA/C system repair
Mike7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Prompt and expert service technician. Completely satisfied.

Paid $1–200Reasonable priceHVAC system repairRepair HVAC+ Professionalism
Maria8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Antonio was able to explain everything and provide suggestions for a better functioning system. Very professional.

HVAC system maintenanceA/C system maintenance
B2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

Antonio was awesome!!! He was on time very Polite and knowledgeable of our system. After completing the routine maintenance we requested he did show us some pictures of our plenum that had some sort of growth going on that confirms what we had been thinking. In a professional manner he showed a couple of options…

Great priceHVAC system repairHVAC system maintenanceA/C system maintenance
John3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

All Star has great customer service!

Paid $1,400–1,600Not sureA/C system maintenanceHVAC system maintenanceHVAC system repair+ Responsiveness+ Quality+ Professionalism
Kenneth7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

If any one needs a plumber who knows what they are doing and are excellent at it, call this company and request Larissa Tamez. She showed up at our house quickly when we were experiencing an outage due to a clogged up A/C condensate line and she did absolutely anything in her power in blistering heat to help and get…

Paid $1–200Great priceHVAC system maintenance
Edgar2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Very nice guy and professional

Paid $1–200Reasonable priceHVAC system maintenance
Linda1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Excellent service on a/c check up. Juan was professional, knowledgeable and friendly. And I am so greateful for All Star's prompt service. Thank you!

Paid $1–200Great priceHVAC system maintenance
John1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Antonio was super helpful and gave direct , honest feedback.

HVAC system maintenanceA/C system maintenance
MichaelLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Larissa came in and solved an issue I had been having for a couple years with high humidity in my home. The previous company, who installed the AC and ducts, kept saying it was normal. She was able to diagnose the problem, provide solutions and remedy the situation. She even followed up to make sure everything was…

Paid $1–200Great priceHVAC system maintenanceA/C system maintenance

Show more HVAC system maintenance reviews (205 more) →

Price

$454+41% vs typical HVAC contractors

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 31%Reasonable 54%Overpriced 9%Not sure 7%

Jobs customers hired them for

JobReviewsCategory typical
A/C system maintenance285$54–$441
A/C system repair268$209–$880
HVAC system maintenance220$37–$292
HVAC system repair196$192–$955
Install AC107$1.5k–$3.2k
Repair HVAC86$236–$840
Heating system maintenance70$54–$292
Heating system installation53$1.4k–$2.8k

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