How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%83+45.3Reliability 24%74+17.9Value 14%97+13.7Replies to reviews 7%100+7.1Craft & service penalty95−0.5Momentum penalty89−1.1Experts Score= 82Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.82SCOREAll Star A/C, Plumbing & Electrical
Houston, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #93Position by Experts Score among all companies we track in this category. of 103 HVAC contractors · 4.9★ from 2,019 Google reviews
Report card
Percentile vs other HVAC contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and value; weakest: reliability.
Reviews for your job
Customers hired All Star A/C, Plumbing & Electrical for 8 kinds of job.
All Star A/C, Plumbing & Electrical for HVAC system maintenance
Clear ✕All 225 Google reviews tagged “HVAC system maintenance” · showing 220
As with all All-Star professional technicians, Kollin was honest, professional, and competent. He has completed several plumbing projects and his work is both consistent and high quality work. I highly recommend and will continue to use All-Star again.
Bobby arrived on time and checked the HVAC system and related systems, and communicated to me the status of the systems.
As usual, the communication and service was superb. We appreciate All Star very much.
My Tech Gaskamp Benjami did am excellent checking out my system and explaining the process. It's clear that you sent the right guy for the job today. Keep up the good work!
Love All Star; they treat you like family. Thank you, Katie, for being so awesome and helpful. Your technician was very knowledgeable.
Friendly service at a reasonable price as usual! I never call anyone else when we have an a/c and heating problem.
All-Star came out on Oct 6th to install a new heater and air conditioner the crew did a great job 4 1/2 hours they where done. Both units are working great. The crew was very professional and knowledgeable they took all the old equipment and did a great job cleaning up. I was very happy with the price. I had other…
Efficient, friendly, professional and on-time.
Very poor experience with this company that was charging ridiculous prices. They significantly upcharged everything coming out for an inspection (like charging $595 per capacitor for AC units that were still working, $389 for a pound of refrigerant that wasn’t needed when I thankfully got another opinion, >$2500…
They are always so helpful, on time and professional.
Honest company. The annual preventative maintenance/ checkup is a great deal. This program is money well spent. My tech, Hugo has gone above and beyond each time he has serviced my house. Updated 10.6.26 I had Larissa do some work on my furnace. She completed the work timely, professionally, and cleanly.
Prompt and expert service technician. Completely satisfied.
Antonio was able to explain everything and provide suggestions for a better functioning system. Very professional.
Antonio was awesome!!! He was on time very Polite and knowledgeable of our system. After completing the routine maintenance we requested he did show us some pictures of our plenum that had some sort of growth going on that confirms what we had been thinking. In a professional manner he showed a couple of options…
All Star has great customer service!
If any one needs a plumber who knows what they are doing and are excellent at it, call this company and request Larissa Tamez. She showed up at our house quickly when we were experiencing an outage due to a clogged up A/C condensate line and she did absolutely anything in her power in blistering heat to help and get…
Very nice guy and professional
Excellent service on a/c check up. Juan was professional, knowledgeable and friendly. And I am so greateful for All Star's prompt service. Thank you!
Antonio was super helpful and gave direct , honest feedback.
Larissa came in and solved an issue I had been having for a couple years with high humidity in my home. The previous company, who installed the AC and ducts, kept saying it was normal. She was able to diagnose the problem, provide solutions and remedy the situation. She even followed up to make sure everything was…
Only people I can trust always professional,on time,courteous
We love All Star AC! They always provide great service in a timely manner.
Extremely professional organization and ownership. Very responsive with a quality product.
Absolutely amazing service! Katie was professional, knowledgeable, and dependable from beginning to end. She explained everything clearly and made sure we were completely taken care of. It’s refreshing to work with someone who truly cares about her customers and takes pride in her work. I highly recommend Katie and All Star A/C, Plumbing & Electrical!
The All Star folks did an excellent job, as always. Our A/C started acting up and they were over to check it out within a couple of hours. They unclogged a drain line that was causing the problem, then made some modifications that would allow me to routinely clean out the drains by myself and prevent future downtime.
Allstate did a great job for me. they pointed out other little things that would help me conserve energy. I have an excellent air conditioning system now.
Great service from tech Bobby! This company does a great job!
Always professional and informative during the service calls.
Fast and professional
My service rep’s name was Larissa. She was on time and did an excellent job. She was very polite and answered all my questions. I could not ask for better service!
Aaron was insightful and able to quickly identify root cause and remedies to get my A/C issues resolved.
Very professional and really care about the customer. I originally contacted them about duct cleaning because I was preparing to replace a 20 year old system with another company. Trenton asked in detail about my project, what system the other company was putting in, etc. He spent about 3 hours on the phone with…
I have been using this company since they started it and have always been 100 percent happy with their service. Anyone looking for a good fair company needs to try them!
Thank you, Laz! Despite the late hour, you made sure we were back to running.🤝
Ongoing issues. System has been having problems since installation. Within the first 6 months of install we’ve had technicians come back several times to fix various parts of our unit in the attic and they’ve found different issues each time that was causing the system to lag and not keep up when we only set our…
Installation of new HVAC ststem
Have been using All Star A/C for several years now to check and maintain my system. Purchased the maintainace plan were they can come check the units in the summer and in the winter to make sure they're in tip-top shape for the hot and cold season. I also refer them to my clients as an honest and reliable A/C…
Timely. Professional. Knowledgeable. All*star always does a great job. Highly recommended. Bobby did a great job checking out our system. He even found a capacitor that needed replacement ASAP. Great job!! Benjamin was a pro checking our heating system. Hugo did an excellent job at diagnosing a compressor issue.
Spring AC checkup. Bobby did an excellent job. Very professional and also friendly. Explained status of the two systems and what to watch for with the older system. Was willing to wait while I looked up on my computer what I had listed for tracking work done on the units to ensure it matches what All Star has in…
Great experience. First time and I felt like an old friend. Glad I found All Star.
Your technician checked everything and was an absolute professional and a credit to your company!
I called because my furnace wasn't working. The technician came out, explained the problem and was able to fix it during the visit.
Everything went well.
Great company to work with. Honest. Courteous. Cameron did an excellent job answering my questions and giving service with a smile. I have always felt well taken care of by All Star AC & Heating. I would definitely recommend.
Cameron did great on follow up inspection! Inside and outside!
Very honest and professional.
Has All Star AC/Heating install a full unit 4 years ago and they have been doing my semi annual maintenance since then. Great people and great service.
Lex came out for my routine maintenance and was very insightful. Checked everything and gave his recommendations. Great experience.
The tech was very friendly, helpful and effiecient
Always pleased with this company. Employees are always very professional and informative. Thank you, Lex, for living up to company standards!
Bobby was very friendly and professional, a pleasure to have in my home, taking great care of my system.
excellent service. they do a follow-up check up. they do guanratee flasless service.
Bobby was friendly, professional and efficient. He answered all questions asked of him. Excellent service.
Had my winter maintenance. And my heater was showing an error code. They came even before they said. Performed my maintenance & found the error code problem.
Great company!!! Great service!
Seasonal HVAC maintenence which I have on a maintenance plan with All Star. Technician Bobby is prompt, personable, and thorough.
Great service Bill Smith
In early May our home HVAC quit working!! Not a fun day! Ed himself came to see what the problem was and made the replacement seamless. We are so confident when we receive an evaluation and service from all the team at All Star. We appreciate the personal service that we receive and the competitive pricing for…
I’ve used All Star for the last few years. I’m very satisfied with their service and maintenance agreement. My HVAC repair was completed by Michael today. He explained what needed to be repaired and why, plus shared the pictures and HVAC readings. I never felt pressured to complete the repair immediately. However, I…
Had annual A/C check-up. Service Tech (Bobby) arrived on time, and did a great job. Very knowledgeable and professional.
John was prompt. Knowledgeable, professional, and performed normal maintenance.
Had All Star do routine maintenance and a capacitor exchange on our AC units. Our technician Joshua was fantastic! Super friendly and efficient, very straightforward when he identified issues with one of our AC units, and very helpful throughout the visit. Scheduling online was easy and All Star was very communicative and timely. Highly recommend!
The technician was very knowledgeable and took the time to explain things to me. I recommend this business.
Excellent customer service! Solution oriented Company. They just installed a new furnace and AC and we are very pleased with the performance. They were responsive and timely and very accessible. The AC is working beautifully - - very comfortable and evenly distributed throughout the house. We are glad that we went with All Star!
Josh was friendly and address my issue of the upstairs AC not well. Thankfully it was just needing just a simple tune up, and that seemed to work.
Always professional, always fair, and the best service techs in the industry!
Lorenzo the technician was great. Professional, polite and great at communicating
Very impressed with this team at All Star A/C and Heating Services. Bobby is the best
Update: We’ve moved and continue to use All Star for our A/C and heating systems maintenance (7 years now). Bobby is our new tech and he’s also great to work with. As before, I highly recommend All Star for this semiannual maintenance! Continuing excellent service for the 6 years we’ve owned our home! The…
All Star is the best. Have used their services since 2009. Always responsive, on time and courteous - at a great price. I’ve now changed out systems at two houses. Both times were fair prices. Highly recommend to friends and family.
Called for a quick tune-up. Scheduling was fast and easy and service tech came the next day and let us know about something that needed to be replaced. 5 stars!
The service tech was on time, VERY nice & courteous. He even liked our dogs😂😂. He gave us very honest advice about our water heater, nothing to do now, wait until it is at the end of its life.
Brayan Guzman was great as always!
Service technician was very friendly, courteous and professional. He identified multiple areas of concern and fixed them quickly for a reasonable price. 10/10 would recommend.
Bobby did an excellent job of servicing our air conditioner for summer months. He was courteous and friendly and explained what he did to get our unit ready for the heat Thank you Mary
Brian did a great job of checking our 2 A/C units, was on time, and provided some very helpful feedback.
Great company and nice personal .come in a timely matter and do great work .Thry check my heaters and AC units yearly
Excellent Technician, Quick and Explained issue and was very polite and professional. An asset to All Star AC.
Called in the night my A/C and they had someone out to see me the next day. Kyle, our technician, was fast and efficient. Good explanation on findings and not too pushy with upsales but honest in recommendation of urgent needs which I appreciate working in a similar industry. Would definitely recommend this group based on this visit.
Worked with Kyle from All Star and he quickly found the issue in our system, which ended up being a loose sensor wire instead of an entire furnace replacement (which is what the other company quoted). We are very happy and feel like All Star is a company we can trust.
tech not only took care of the original issue but went above and beyond the call of duty. we will be using in the future.
Called to see when they could come out and was met with near immediate availability; technician was very responsive morning of our appointment and kept us updated on his arrival time. Really appreciate All Star A/C for their time and highly recommend them for your AC needs.
Was having issues with A/C not cooling, called in the evening and they were there the next day...Still receiving EXCELLENT service from All Star...Tech Benjamin was so professional and informative. I believe he went above and beyond showing me different things about my a/c. I have been Very Satisfied each and every time. Kudos to All Star!!!!
We use these guys for all our A/C and heating work, have for years.... they don't steer you wrong and are honest about charges/costs.
David Martello was great. Very thorough and helpful and figured out a tough electrical problem. For my repair, David did a great job diagnosing why my AC would not power in. He went the extra mile and I too.highly recommend AllStar
David was very accommodating and professional. His knowledge of the system helped me to understand components required for optimal AC heating functions.
My technician was outstanding. His work was thorough, and he explained everything in detail that was easy to understand. He respected my home and pets.
Prompt arrival and accurate diagnosis by BENJAMIN GASKAMP.
I had quite a few estimates before making a decision. I found that All Star met all of my needs. Ed the owner was very knowledgeable and flexible. The crew that installed the equipment was professional and it was a lot quieter than I thought it would be. We have a new system and we love it! They also cleaned up…
This company was on time, professional, and very knowledgeable about my unit. Explained in layman terms the problem with my unit and the options to resolve the problem. I would recommend All Star A/C & Heating to all who would listen.
Best service! 10 out of 10!
Tanner did a great job in giving us a fair assessment on the status of our water heater. Given its age it was recommended to not to service at this time. Will definitely give them a call when it is time to replace. Same day we had our yearly service Heater check up. David was the Technician that came our to…
Friendly, on time, but they used the pre-paid service visit to up-sale surge protection for over $1,000 more. Always something.
Great service and really helpful explaining. They were able to service and showed me how to prevent future issues.
Tim was very thorough and patient with my questions. Service was prompt as planned.
Ed and Ares were fantastic—exactly what we needed. Coming home to a house that’s 85 degrees is never fun, especially with a wife who’s eight months pregnant. The team at All Star was on time, fair, and had our entire system replaced in under 24 hours—on a weekend! I highly recommend this company to anyone in need of HVAC or plumbing services.
awesome company!! always doing the right thing!
Technician was great!
This company is awesome. They showed up earlier than expected, and it was a quick fix for a capacitor replacement. great communication. So happy we chose them!
Both Joseph and Dave were awesome and went above and beyond
Update: We've been using them for the past couple of years since posting this review, and they still live up to every word of it. One of the best HVAC companies out there. These guys are the best. Honest, try to save you money, don’t do more than is necessary, and they follow through. If they say they’ll look into…
They are outstanding! David and Ricardo were great to work with. Highly recommended
Donavan came out to complete the spring maintenance on the system. Very informative about what was going on with the system. Walked the home and checked the temperatures throughout,
We’ve had the service plan for two years now and is a great value. The team has been informative and transparent with issues, solutions, and cost. And they are not pushy at all. Highly recommend!
Very professional and responsive. Very committed to getting it right and customer satisfaction. I highly recommend them.
Technician was extremely professional and knowledgeable. He kept me informed throughout the process and installed trust. Thank you as always for an excellent job.
Fast, courteous, military discount friendly. I won't use another company for my hvac business
David was very honest and professional, he is an asset to this company
Trenton was great. Explained everything clearly and was super helpful. Would absolutely use All Star again.
Great experience with All Star. We had a failed evaporator coil on our unit that is only a few years old. They made sure the part needed was covered under warranty and repairs were made as soon as possible. They don’t take payment until a follow up visit to ensure the install meets standard and everything is working…
In 2017 a central air and gas heating system was installed. It works very well. The system shut down because of electrical problem in the house. It was quickly diagnosed by the company rep. Courteous and prompt. Couldn’t ask for more.
I have been your customer from when Ed started this business. He had no children at that time, so that's how long it's been. It's the manner in which I was treated and the genuine care that impressed me. Sorry to hear Chris is no longer with you. He was also great but life gets in the way sometimes. Thank you…
Great staff!
Excellent service! So very happy with our high quality AC & heater. Best customer service EVER!!!
Technician was very polite and informative. Did not pressure to make repairs.
Timothy K. was super nice and helpful. Called and he was able to show up within an hour. After a quick diagnosis he gave me multiple options on can even schedule the fix within a few days! Highly recommend!
John was very knowledgeable and resolved our issue quickly! Will definitely be calling again for future work and checkups.
All Star has been my go-to HVAC company for over a decade! Thank you, Ed!!! Expert, honest advice and quality work. Such a boon to have an hvac company I can trust and rely on.
Awesome. Very happy with all their work
Tim was technician who visited my home. I have upstairs and downstairs a/c units. Yesterday I found the upstairs warm and not appear working so I turned off. Made my appointment for following day. I turned on a/c upstairs and very strange it started to work and Tim verified the coil, blower unit appeared to be…
Amazing customer service! They were able to come out right when I called first thing in the morning and fixed our AC issues with detailed explanations and thorough cleaning/examinations. Absolutely recommend
I uses to use them but this time, the tech came for maintenance July 11th and a little over a month, my drains clogged. I had to pay again for them to come. The tech was more interested in selling me an uv light that costs thousands. Never saw him clean my drains when he came. I'll never use them again.
Great job very fast. My Zaverl was very professional and took his time to go over everything.
Excellent tech
Amazing! Very professional and answered all my questions and concerns!
Service is on time, efficient and informative.
I have been using All Star for many years. They are always professional, on time and dependable.
Have been a long time customer! Had recent problem. Tech showed up on time and did excellent job ! I recommend Weeks to anyone that mentions air conditioner issues!
All Star Conditioning has been absolutely wonderful! Brayan came and knew exactly what the problem was - Anne put us on the schedule and all the guys were prompt and efficient. Brayan came around again to do some more adjustments and to ensure that we are 100% satisfied and all issues have been fixed. Their customer…
The technician asked about my concerns. He addressed all of them, shared pictures of what was going on and gave me possible solutions, if needed. He was professional and detailed. Work was completed in a timely manner. Good quality work.
Friendly service but pricey. Had to swap out a capacitor that usually runs $180-250 national average but had to pay $450 for it. Ouch! Replacing a single air filter was $145 for a $30 part.
Outstanding service - I believe Aris was my technicians name. He was extremely professional and educated me on why my A/C was struggling to keep up with the summer heat. I am very impressed with this business and am grateful I chose to use them. Reasonable pricing and I never felt like I was being overcharged for anything.
We have an older unit and it was struggling yesterday in this 105 degree heat. I made a call and the service tech assured me that my unit was charged and struggling due to its age. He recommended that we call them when it quits cooling! They have a customer for life!!
After using All Star in Stablewood Farms to service our a/c, less than 3 weeks ago. Our A/C went out! We called them again. They wanted to charge us full price (wasn’t cheap!), no waiving coming to our house or some sort of warranty. Took multiple calls for them to come at all. UPDATE: owner contacted me and made it more than right!!!
Ares was on time and he tried to figure it out the problem. spend almost 90 minutes and explained me what happened and what are my options. Love the way he did the job.
My unit was purchased last year and they followed up with a spring checkup. The techs were professional and very nice. I give this company a 5 star rating.
Always honest and fair!
Great service. Very professional. Quick to get the job done. In my case was out within the hour. 10/10 would recommend
Always a pleasure working with All Star. They found the source (outdoor rodents) and replaced the electrical work. Superior custom service as well as trusted work. I always, always recommend!
Apparently i did not push post back in June!!! Today’s experience to follow I can not express how grateful i am with All Star from Trent Mr. Ed and i believe Mrs. Ann who answers the phone and get their customers scheduled and help find financing. They helped me the last two years with my AC issues. They took the…
Very Friendly, Honest and Reasonable
I have used All Star AC & Heating Services for over 3 or 4 years now, and they have never left me feeling disappointed with their service, quality, or professionalism. The owner Ed is not only kind and caring, but honest. Those qualities can be hard to find, so I really value them when I find a company who is ran by…
Both gentlemen that came out were professional, courteous, and informative. Thank you.
All Star was great at coming out, diagnosing the problem, getting the parts, fixing the heater so we will be safe and warm this winter. Wonderful to deal with and very nice technicians.
Trenton the AC tech that came out was the BOMB!!! He was very “Process of eliminationish”…lol to pin point the problem so I understood and to show that he was not just trying to take me to the cleaners on what needed to be done. I believed his every word and we got a new AC unit outside and had new duct work put in…
Responded quickly on a Sunday...and did the needed major component system item Monday morning. Could not have asked for more!
Did a new home inspection of HVAC system on an older house. Very prompt, responsive, detailed, and informative.
Always good service. Highly recommend the yearly maintenance checkup. Immediate response time today for an unknown issue. Spent quality time to repair. Nick Z
Timely, professional, and proficient work.
The technician (David) explained every detail of the necessary repair to put the condenser working back at 100%. I’m so glad I made an appt to have my HVAC system serviced with new filter, etc.
Fantastic Service & Quality. A joy to work with. Take care of their customers. Installed two full units (AC & heat) in 2018. Have run great. Recently one unit needed start capacitor replaced. They called when going to be slightly late from original quoted time. Fully checked both units while out to insure…
Very professional and knowledgeable!!!
They came quickly, diagnosed the issue right away and fixed it. Courteous, professional and timely
Excellent service. Did a very thorough install and follow-up inspection. Good prices.
Highly recommend All Star Air-conditioning & Heating Services. They responded in a timely manner, were knowledgeable, informative, and professional. Overall a great experience. Thankful they installed my unit and service it. I highly recommend them for installation and/or servicing.
All Star diagnosed and got my A/C system working in 45 minutes after another company failed to do so in six visits over the last three weeks.
Very thorough and professional
Good service
From my initial virtual (message) contact, through to the service visit, this company was top-notch. Communication was quick, responsive, and clear. I was able to schedule my HVAC service for the next day and felt that the level of service vs. cost was perfectly in line with my expectations. The gentlemen who came…
Responsive, responsible, and reasonably priced. Switched to this company a couple of years ago when getting estimates for a major repair. No regrets.
Great overall experience, We have now used them many times, and will continue to use them! Once again always a pleasure of working with all star HVAC. Attention to detail quality customer service it's a pleasure to be working with All Star HVAC.
I always call All Star because they are very fast to respond and always provide great service. I appreciate how honest they are with services and costs. I know I can count on them to help whenever I need it. My service technician today, Trenton, was very knowledgeable and fixed my A/C quickly. Thank you!
After about 4 trips with a local company, I wanted to use a different company to diagnose my ac system. I called Allstar and they came the next day. The technician was very professional with my family and he found the issue quick. I highly recommend using these guys for your ac needs.
My wife and I called All Star after a disappointing experience with another company. Our AC had some serious issues but we couldn’t put our finger on the source of the issue. David came out the same day late in the evening and quickly diagnosed the problem as the blower motor. They obtained the parts, gave us a…
Very Professional and very nice serviceman who was very knowledgeable
Awesome experience, no complaints! Will definitely be using them in the future.
They came out to see about a replacement for the whole system. But after checking found the leak in a joint that could be fixed. Also checked and the unit was not as old as we thought. Call these guys they are great.
The guy they sent was young but knowledgeable. He quickly diagnosed the problem, let me know the issue, emailed me a receipt, and was on his way. You can't complain about great work done quickly and cheaply. Thanks, All Star!
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| A/C system maintenance | 285 | $39–$393 |
| A/C system repair | 268 | $209–$786 |
| HVAC system maintenance | 220 | $37–$295 |
| HVAC system repair | 196 | $205–$933 |
| Install AC | 107 | $1.4k–$3.2k |
| Repair HVAC | 86 | $216–$495 |
| Heating system maintenance | 70 | $39–$251 |
| Heating system installation | 53 | $1.4k–$2.8k |
