Experts Reviews · Company report
All Star A/C, Plumbing & Electrical logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%5+1.8Reliability 15%5+0.8Craft & service 20%83+16.6Value 10%13+1.3Momentum 8%14+1.1Track record 7%90+6.3Accountability 5%93+4.7Experts Score= 32Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.32SCORE

All Star A/C, Plumbing & Electrical

Houston, TX · Grade DLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #54Position by Experts Score among all companies we track in this category. of 67 HVAC contractors · 4.9★ from 2,019 Google reviews

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Report card

Percentile vs other HVAC contractors (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: accountability and track record; weakest: reliability.

SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.All Star A/C, Plumbing & Electrical is better than 5% of HVAC contractors.F
5
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).All Star A/C, Plumbing & Electrical is better than 5% of HVAC contractors.F
5
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.All Star A/C, Plumbing & Electrical is better than 83% of HVAC contractors.A
83
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.All Star A/C, Plumbing & Electrical is better than 13% of HVAC contractors.F
13
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.All Star A/C, Plumbing & Electrical is better than 14% of HVAC contractors.F
14
Track recordTrack record · 7% of the scoreReview volume and years with reviews.All Star A/C, Plumbing & Electrical is better than 90% of HVAC contractors.A
90
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.All Star A/C, Plumbing & Electrical is better than 93% of HVAC contractors.A
93

Reviews for your job

Customers hired All Star A/C, Plumbing & Electrical for 8 kinds of job.

All Star A/C, Plumbing & Electrical for HVAC system repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.198
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.70
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$192–$955
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 59/100.How Job match is calculatedBuilt only from reviews Google tagged “HVAC system repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#56 / 60
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.91%

All 198 Google reviews tagged “HVAC system repair” · showing 20

★★★★★ Sandip · 2 days ago

Jody Henderson was great. He rechecked the previous work, diagnosed the issue correctly and was able to chase down the replacement part and returned in a hour to get my AC running again. Thank you.

Great priceHVAC system repair
★★★★★ Brannan · Edited 4 days ago

Performed great work and excellent experience and service!! Highly recommend their service.

HVAC system repairA/C system repair+ Professionalism
★★★★★ Jeff · Edited a week ago

Friendly service at a reasonable price as usual! I never call anyone else when we have an a/c and heating problem.

Paid $1,200–1,400HVAC system repairHVAC system maintenance
★★★★★ Jared · a week ago

Resolved my AC issue promptly. Great customer service.

Reasonable priceHVAC system repair
★ Michael · 2 weeks ago

Very poor experience with this company that was charging ridiculous prices. They significantly upcharged everything coming out for an inspection (like charging $595 per capacitor for AC units that were still working, $389 for a pound of refrigerant that wasn’t needed when I thankfully got another opinion, >$2500…

OverpricedHVAC system repairHVAC system maintenance
★★★★★ Rachel · 2 weeks ago

Great service!

Paid $1,000–1,200Reasonable priceHVAC system repair
★★★★★ Mike · Edited 3 weeks ago

Prompt and expert service technician. Completely satisfied.

Paid $1–200Reasonable priceHVAC system repairRepair HVAC+ Professionalism
★★★★★ Marie · Edited 3 weeks ago

Was very prompt and explained everything. Great Job.

Paid $1,000+Great priceHVAC system repair
★★★★★ B · 4 weeks ago

Antonio was awesome!!! He was on time very Polite and knowledgeable of our system. After completing the routine maintenance we requested he did show us some pictures of our plenum that had some sort of growth going on that confirms what we had been thinking. In a professional manner he showed a couple of options…

Great priceHVAC system repairHVAC system maintenanceA/C system maintenance
★★★★★ John · Edited a month ago

All Star has great customer service!

Paid $1,400–1,600Not sureA/C system maintenanceHVAC system maintenanceHVAC system repair+ Responsiveness+ Quality+ Professionalism
★★★★★ bruce · Edited a month ago

They showed up exactly on time and fixed my furnace issue quickly.

Paid $1–100Great priceHVAC system repairA/C system maintenance
★★★★★ Richard · Edited a month ago

We had an issue we discovered late Friday afternoon. Juan, the service technician showed in a couple hours and checked everything out. He completed the analysis about 8:00 PM Friday, was professional and performed a quality job. I would recommend him and the company.

HVAC system repair
★★★★★ Steve · a month ago

Very knowledgeable and efficient tech. He did a great job

Paid $600–800Reasonable priceHVAC system repair
★★★★★ Scott · Edited a month ago

Only people I can trust always professional,on time,courteous

Toilet repairWater heater installationHVAC system repair
★★★★★ Brian · a month ago

Needed emergency diagnosis and repair on AC. Everything was taken care of. Friendly and knowledgeable tech.

Paid $800–1,000Reasonable priceHVAC system repair
★ Chris · Edited a month ago

Bobby the tech was great very informative but the company come out and check my ac problem I had 2 capacitors changed the parts are less than 100 dollars each and they charged me 1200 dollars I get you need to make money but to price gouge this much is a sin and you should be ashamed of yourself do not do business…

Paid $1,000–1,200OverpricedHVAC system repair
★★★★★ Deb · Edited a month ago

All Star came through as a team once again. Katie in the office listened to my questions and concerns worked to get answers and called me back promptly with options. Larrisa came out and installed a soft start kit on my unit and noticed a fuse needed to be changed to meet my units requirements. Don came out the next…

Paid $1,000–1,200Reasonable priceHVAC system repairA/C system maintenanceElectrical fuse changing
★★★★★ Nancy · Edited a month ago

Service was quick and easy

Paid $400–600Reasonable priceHVAC system repair
★★★★★ Steve · Edited a month ago

The technician was very knowledgeable and kind. She explained everything and suggested the repairs/changes for our benefit.

Paid $1–200Great priceA/C system maintenance+ Professionalism+ Value
★★★★★ shannon · Edited a month ago

Great service. They were out and had system in just a couple of hours. Warranty work

Paid $1–100Great priceHVAC system repair

Show more HVAC system repair reviews (178 more) →

Price

$454+41% vs typical HVAC contractors

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 31%Reasonable 54%Overpriced 9%Not sure 7%

Jobs customers hired them for

JobReviewsCategory typical
A/C system maintenance285$54–$441
A/C system repair268$209–$880
HVAC system maintenance220$37–$292
HVAC system repair196$192–$955
Install AC107$1.5k–$3.2k
Repair HVAC86$236–$840
Heating system maintenance70$54–$292
Heating system installation53$1.4k–$2.8k

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