Experts Reviews · Company report
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%5+1.8Reliability 15%5+0.8Craft & service 20%83+16.6Value 10%13+1.3Momentum 8%14+1.1Track record 7%90+6.3Accountability 5%93+4.7Experts Score= 32Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.32SCOREAll Star A/C, Plumbing & Electrical
Houston, TX · Grade DLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #54Position by Experts Score among all companies we track in this category. of 67 HVAC contractors · 4.9★ from 2,019 Google reviews
Report card
Percentile vs other HVAC contractors (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: accountability and track record; weakest: reliability.
SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.All Star A/C, Plumbing & Electrical is better than 5% of HVAC contractors.F
5
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).All Star A/C, Plumbing & Electrical is better than 5% of HVAC contractors.F
5
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.All Star A/C, Plumbing & Electrical is better than 83% of HVAC contractors.A
83
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.All Star A/C, Plumbing & Electrical is better than 13% of HVAC contractors.F
13
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.All Star A/C, Plumbing & Electrical is better than 14% of HVAC contractors.F
14
Track recordTrack record · 7% of the scoreReview volume and years with reviews.All Star A/C, Plumbing & Electrical is better than 90% of HVAC contractors.A
90
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.All Star A/C, Plumbing & Electrical is better than 93% of HVAC contractors.A
93
Reviews for your job
Customers hired All Star A/C, Plumbing & Electrical for 8 kinds of job.
All Star A/C, Plumbing & Electrical for plumbing pipe repair
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.1
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$600–700
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$303–$1.4k
All 1 Google reviews tagged “Plumbing pipe repair”
Eric2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
Kollin did an excellent job! Quick and great service!
Paid $600–700Reasonable pricePlumbing pipe repair
Price
$454+41% vs typical HVAC contractors
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Great price 31%Reasonable 54%Overpriced 9%Not sure 7%
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| A/C system maintenance | 285 | $54–$441 |
| A/C system repair | 268 | $209–$880 |
| HVAC system maintenance | 220 | $37–$292 |
| HVAC system repair | 196 | $192–$955 |
| Install AC | 107 | $1.5k–$3.2k |
| Repair HVAC | 86 | $236–$840 |
| Heating system maintenance | 70 | $54–$292 |
| Heating system installation | 53 | $1.4k–$2.8k |
