Analyzing 5,605,4705.6M ReviewsFor 15,32015.3K Experts

Experts Reviews · Company report
All Star A/C, Plumbing & Electrical logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%5+1.8Reliability 15%5+0.8Craft & service 20%83+16.6Value 10%13+1.3Momentum 8%14+1.1Track record 7%90+6.3Accountability 5%93+4.7Experts Score= 32Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.32SCORE

All Star A/C, Plumbing & Electrical

Houston, TX · Grade DLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #54Position by Experts Score among all companies we track in this category. of 67 HVAC contractors · 4.9★ from 2,019 Google reviews

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Report card

Percentile vs other HVAC contractors (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: accountability and track record; weakest: reliability.

SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.All Star A/C, Plumbing & Electrical is better than 5% of HVAC contractors.F
5
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).All Star A/C, Plumbing & Electrical is better than 5% of HVAC contractors.F
5
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.All Star A/C, Plumbing & Electrical is better than 83% of HVAC contractors.A
83
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.All Star A/C, Plumbing & Electrical is better than 13% of HVAC contractors.F
13
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.All Star A/C, Plumbing & Electrical is better than 14% of HVAC contractors.F
14
Track recordTrack record · 7% of the scoreReview volume and years with reviews.All Star A/C, Plumbing & Electrical is better than 90% of HVAC contractors.A
90
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.All Star A/C, Plumbing & Electrical is better than 93% of HVAC contractors.A
93

Reviews for your job

Customers hired All Star A/C, Plumbing & Electrical for 8 kinds of job.

All Star A/C, Plumbing & Electrical for portable a/c services

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.7
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 69/100.How Job match is calculatedBuilt only from reviews Google tagged “Portable A/C services”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 4

All 7 Google reviews tagged “Portable A/C services”

Kim2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Over the years All Star Heating and AC has worked with me on trying to patch and bandaid my unit. It finally died and they came out the same day and let me know there was no more patching. They offered a portable unit to hold me over. They walked me through my options of unit and also the financial process. They…

Great priceInstallationHeating system installationPortable A/C services
James6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great customer service!

Install ACPortable A/C servicesA/C system repair+ Responsiveness+ Punctuality+ Professionalism
MichaelLocal Guide · 54 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very fast response, quick to get a quote, and the pricing was competitive. I replaced an AC and furnace, and All Star provided a portable unit during the two day wait from quote to install. A+

Install ACHeating system installationPortable A/C services+ Responsiveness+ Punctuality+ Professionalism
HaileyLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

These guys came quickly and worked quickly! Really appreciated that they also came back to check to make sure everything was working as expected. This 9 month pregnant lady in this 104 degree heat is VERY appreciative of their services. Ed was very personable, and I highly recommend them!

HVAC system repairPortable A/C services+ Responsiveness+ Punctuality+ Quality
Rebecca4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Fantastic team to work with every time! I’ve used this company for maintenance and repairs for many years and have never been disappointed. They recently replaced my 30 yr old system after clearly explaining the pros/cons of each option. The entire process from purchase through installation and follow up was easy to…

HVAC system repairInstall ACHeating system installation
Cynthia2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very capable and excellent service. Always here when they said would be and quite competent

Ductless heating & A/C servicesPortable A/C services
Georgia1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

HVAC system repairPortable A/C servicesA/C system repair+ Responsiveness+ Punctuality+ Professionalism

Price

$454+41% vs typical HVAC contractors

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 31%Reasonable 54%Overpriced 9%Not sure 7%

Jobs customers hired them for

JobReviewsCategory typical
A/C system maintenance285$54–$441
A/C system repair268$209–$880
HVAC system maintenance220$37–$292
HVAC system repair196$192–$955
Install AC107$1.5k–$3.2k
Repair HVAC86$236–$840
Heating system maintenance70$54–$292
Heating system installation53$1.4k–$2.8k

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