Experts Reviews · Company report
All Star A/C, Plumbing & Electrical logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%5+1.8Reliability 15%5+0.8Craft & service 20%83+16.6Value 10%13+1.3Momentum 8%14+1.1Track record 7%90+6.3Accountability 5%93+4.7Experts Score= 32Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.32SCORE

All Star A/C, Plumbing & Electrical

Houston, TX · Grade DLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #54Position by Experts Score among all companies we track in this category. of 67 HVAC contractors · 4.9★ from 2,019 Google reviews

Report card

Percentile vs other HVAC contractors (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: accountability and track record; weakest: reliability.

SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.All Star A/C, Plumbing & Electrical is better than 5% of HVAC contractors.F
5
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).All Star A/C, Plumbing & Electrical is better than 5% of HVAC contractors.F
5
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.All Star A/C, Plumbing & Electrical is better than 83% of HVAC contractors.A
83
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.All Star A/C, Plumbing & Electrical is better than 13% of HVAC contractors.F
13
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.All Star A/C, Plumbing & Electrical is better than 14% of HVAC contractors.F
14
Track recordTrack record · 7% of the scoreReview volume and years with reviews.All Star A/C, Plumbing & Electrical is better than 90% of HVAC contractors.A
90
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.All Star A/C, Plumbing & Electrical is better than 93% of HVAC contractors.A
93

Reviews for your job

Customers hired All Star A/C, Plumbing & Electrical for 8 kinds of job.

All Star A/C, Plumbing & Electrical for repair HVAC

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.86
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.97
Usually paidThe price range customers picked most often for this job.$400–500
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$236–$840
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 77/100.How Job match is calculatedBuilt only from reviews Google tagged “Repair HVAC”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#15 / 51
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 86 Google reviews tagged “Repair HVAC” · showing 40

Mike7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Prompt and expert service technician. Completely satisfied.

Paid $1–200Reasonable priceHVAC system repairRepair HVAC+ Professionalism
John3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

All Star has great customer service!

Paid $1,400–1,600Not sureA/C system maintenanceHVAC system maintenanceHVAC system repair+ Responsiveness+ Quality+ Professionalism
RaymondLocal Guide · 47 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

This team is the best in Houston! Called them when our system was not working and they were able to get a tech out to us FAST. They fully assessed the situation, advised us of our options, and gave us all of the information necessary to make a decision. The repair was done SAME DAY, as they already had the parts…

Paid $400–500Reasonable priceHVAC system repairRepair HVAC+ Responsiveness+ Punctuality+ Quality
LorriLocal Guide · 53 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

David Martello was great. Very thorough and helpful and figured out a tough electrical problem. For my repair, David did a great job diagnosing why my AC would not power in. He went the extra mile and I too.highly recommend AllStar

HVAC system maintenanceA/C system maintenanceA/C system repair+ Responsiveness+ Punctuality+ Quality
Scott6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

awesome company!! always doing the right thing!

HVAC system maintenanceA/C system maintenanceHVAC duct & vent repair+ Responsiveness+ Punctuality+ Quality
Joshua5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Both Joseph and Dave were awesome and went above and beyond

HVAC system maintenanceA/C system maintenanceA/C system repair
BriLocal Guide · 68 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Update: We've been using them for the past couple of years since posting this review, and they still live up to every word of it. One of the best HVAC companies out there. These guys are the best. Honest, try to save you money, don’t do more than is necessary, and they follow through. If they say they’ll look into…

HVAC system repairHVAC system maintenanceA/C system maintenance+ Responsiveness+ Punctuality+ Quality
Bliss12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Great experience arrived on time, replaced the coil on the first day of service. I would highly recommend them. The technician Brian was professional and I could tell he knew his business.

Repair HVAC+ Responsiveness+ Punctuality+ Quality
SharronLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Found unit was not getting enough voltage.

Repair HVACService not listed+ Responsiveness+ Punctuality+ Quality
Rochelle10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Staff was kind courteous efficient and thorough. I’ve used them to make major repairs to my unit, and semi annual maintenance check ups. I will continue to use them and refer them to friends and family

Customer photo from Rochelle's review
HVAC system repairRepair HVAC+ Responsiveness+ Punctuality+ Professionalism
Carol4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Analyzed, found problem and solved it like the experts that they are. Always professional, polite and business-like with kindness too.

A/C system maintenanceA/C system repairRepair HVAC+ Responsiveness+ Punctuality+ Quality
Carolyn11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

2024 service call: Once again, All Star lives up to its name! ALL STARS, every time! I called the office on a Sunday night when our A/C had stopped working, and in no time, Ed gave me a call back, putting us on the schedule for the very next morning. Jon came out right on schedule, carefully inspected and…

HVAC system repairA/C system maintenanceA/C system repair+ Responsiveness+ Punctuality+ Quality
CharlieLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Great experience with All Star. We had a failed evaporator coil on our unit that is only a few years old. They made sure the part needed was covered under warranty and repairs were made as soon as possible. They don’t take payment until a follow up visit to ensure the install meets standard and everything is working…

A/C system maintenanceHVAC system maintenanceHVAC system repair+ Responsiveness+ Punctuality+ Quality
LaurenLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Very professional from start to finish! Ann is great when scheduling services and all techs that have been out are very professional and knowledgeable. They take the time to explain the issues and are prompt with repairs. Will definitely be referring!

A/C system maintenanceA/C system repairRepair HVAC
BarbaraLocal Guide · 150 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Tech was knowledgeable, helpful and answered all our questions

Heating system maintenanceInstall ACRepair HVAC+ Quality+ Value
J8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Fast, friendly and knowledgeable. Very happy with their service !!

Install ACA/C system repairRepair HVAC+ Responsiveness+ Punctuality+ Quality
Lauren14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

All Star has been my go-to HVAC company for over a decade! Thank you, Ed!!! Expert, honest advice and quality work. Such a boon to have an hvac company I can trust and rely on.

A/C system maintenanceHeating system maintenanceHVAC system maintenance+ Responsiveness+ Punctuality+ Quality
SgtLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Awesome. Very happy with all their work

A/C system maintenanceHVAC duct & vent cleaningHVAC system maintenance+ Responsiveness+ Punctuality+ Quality
Philip2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Best AC company out there.

Repair HVAC+ Responsiveness+ Punctuality+ Quality
KLocal Guide · 62 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Technician was super. Came and worked until the job was done didn't leave my house till 8:00. Professional made sure that we understood what he did how he did it and what needed to be done. I highly recommend this company.

Repair HVAC+ Responsiveness+ Punctuality+ Quality
NathanLocal Guide · 87 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Blown capacitor last night made the house very hot. Able to get All star A/C and heating to come out less than an hour after I called them. The service tech was great and informative the whole process.

HVAC system repairRepair HVAC+ Responsiveness+ Punctuality+ Quality
Cristian4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great service. Very professional. Quick to get the job done. In my case was out within the hour. 10/10 would recommend

A/C system maintenanceHeating system maintenanceHVAC system maintenance+ Responsiveness+ Punctuality+ Quality
Peter1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The company has a bunch of overachievers working there they showed up on time and did an outstanding job thank you!!!

Repair HVAC
Sarah10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Apparently i did not push post back in June!!! Today’s experience to follow I can not express how grateful i am with All Star from Trent Mr. Ed and i believe Mrs. Ann who answers the phone and get their customers scheduled and help find financing. They helped me the last two years with my AC issues. They took the…

HVAC system maintenanceHVAC duct & vent installationRepair HVAC+ Responsiveness+ Punctuality+ Quality
Jay6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Very Friendly, Honest and Reasonable

A/C system maintenanceHVAC system maintenanceHVAC system repair+ Responsiveness+ Quality+ Professionalism
Corey2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Quick response and fair pricing 👍🏽

Repair HVAC+ Responsiveness+ Quality+ Professionalism
Troy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Trenton the AC tech that came out was the BOMB!!! He was very “Process of eliminationish”…lol to pin point the problem so I understood and to show that he was not just trying to take me to the cleaners on what needed to be done. I believed his every word and we got a new AC unit outside and had new duct work put in…

A/C system maintenanceHVAC system maintenanceInstall AC+ Responsiveness+ Punctuality+ Quality
Jennifer11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great company and great technician!! The technician was prompt in getting to our house on a Saturday at 7:00 in the evening and stayed until the job was completed.

Repair HVAC+ Responsiveness+ Punctuality+ Quality
VictorLocal Guide · 42 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

My review is long overdue. All Star sent David to evaluate and service my duplex which had higher than expected electricity bills. Long story short, he thoroughly addressed taping multiple ducts and was able to evaluate the next door unit to ensure they were done properly. Really went the extra mile. Thank you David…

A/C system maintenanceRepair HVAC+ Responsiveness+ Punctuality+ Quality
Edward'oLocal Guide · 37 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Their customer service is good. Bryan came to my house to do the repairs on my AC and he did a really good job.

Repair HVAC+ Responsiveness+ Punctuality+ Quality
Cindy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Awesome service! I don't remember the gentleman's name but thank you, thank you, thank you!!

Repair HVAC
CamilleLocal Guide · 37 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

This company is amazing ! They have always come out the same day every time I need service and repaired my system quickly and efficiently. I quickly received a call from Ann in the office and she had me set up with an appointment ASAP, even though I am fairly far from their office. Not only that, but they ended up…

A/C system maintenanceHVAC system repairA/C system repair+ Responsiveness+ Punctuality+ Quality
CS4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Always very thorough and polite. We can always count on All star to get to us quickly and to do a great job. We’ve used them for over a decade and appreciate their honesty and fairness. They truly earn their outstanding reputation.

A/C system maintenanceInstall ACA/C system repair+ Responsiveness+ Punctuality+ Quality
Jon6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

John was professional and explained the problem so it was easy to understand. He completed the job in a short time and left after explaining what he did. Thank you John and AS

A/C system maintenanceRepair HVAC
Priscilla1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Trenton did a great job repairing our AC unit. He’s knowledgeable and professional.

Repair HVAC
Jeanie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

The technician (David) explained every detail of the necessary repair to put the condenser working back at 100%. I’m so glad I made an appt to have my HVAC system serviced with new filter, etc.

A/C system maintenanceHVAC system maintenanceRepair HVAC
Richard1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

HVAC System Replaced. Service was rapid, professional and successful.

Repair HVACService not listed+ Value
Darryl4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I called last minute after the first company I called no showed. Chris Very professional, knowledgeable and provided fast service. David had my ac back up and running quickly and even took it a step further by sticking around and making sure it cooled off with no further issues. I will be using all star air conditioning for all my future maintenance.

Repair HVAC+ Responsiveness+ Punctuality+ Quality
Liz8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I cannot say enough about this company. They have gone above and WAY beyond to help us with our issue. Amazing service- thank you especially to Ann for her responsiveness and patience!!

Install ACRepair HVAC+ Responsiveness+ Punctuality+ Quality
Lisa2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

All Star and their team are nothing short of AMAZING. Ms. Ann and David are lifesavers! Their professionalism, timeliness, and knowledge are top notch. Getting caught without air conditioning in the Houston heat isn’t comfortable, and when it happened to me, All Star was been my hero! When price and quality matter,…

A/C system maintenanceA/C system repairRepair HVAC+ Responsiveness+ Punctuality+ Quality

Show more repair HVAC reviews (46 more) →

Price

$454+41% vs typical HVAC contractors

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 31%Reasonable 54%Overpriced 9%Not sure 7%

Jobs customers hired them for

JobReviewsCategory typical
A/C system maintenance285$54–$441
A/C system repair268$209–$880
HVAC system maintenance220$37–$292
HVAC system repair196$192–$955
Install AC107$1.5k–$3.2k
Repair HVAC86$236–$840
Heating system maintenance70$54–$292
Heating system installation53$1.4k–$2.8k

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