How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%83+45.3Reliability 24%74+17.9Value 14%97+13.7Replies to reviews 7%100+7.1Craft & service penalty95−0.5Momentum penalty88−1.2Experts Score= 82Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.82SCOREAll Star A/C, Plumbing & Electrical
Houston, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #49Position by Experts Score among all companies we track in this category. of 60 heat pump installation services · 4.9★ from 2,019 Google reviews
Report card
Percentile vs other heat pump installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and value; weakest: reliability.
Reviews for your job
Customers hired All Star A/C, Plumbing & Electrical for 8 kinds of job.
All Star A/C, Plumbing & Electrical for thermostat installation
Clear ✕All 17 Google reviews tagged “Thermostat installation”
Got us back up and running 🏃 but definitely over price.
I guess the guys installed the new A/C units appropriately - time will tell, but they made little effort to keep my house clean. They had a couple of tarps that covered a little bit of the carpet, but those became jumbled with all of their movement in and out of the house. I vacuumed after they left, but now there…
Very professional and really care about the customer. I originally contacted them about duct cleaning because I was preparing to replace a 20 year old system with another company. Trenton asked in detail about my project, what system the other company was putting in, etc. He spent about 3 hours on the phone with…
Arrived promptly, respectful and got the job completed to my satisfaction. Great work Adan, Guillermo and Christian.
In early May our home HVAC quit working!! Not a fun day! Ed himself came to see what the problem was and made the replacement seamless. We are so confident when we receive an evaluation and service from all the team at All Star. We appreciate the personal service that we receive and the competitive pricing for…
I had quite a few estimates before making a decision. I found that All Star met all of my needs. Ed the owner was very knowledgeable and flexible. The crew that installed the equipment was professional and it was a lot quieter than I thought it would be. We have a new system and we love it! They also cleaned up…
David diagnosed the issue and successfully installed my new Nest thermostat. He was very friendly, knowledgeable, and helpful.
Ed and Ares were fantastic—exactly what we needed. Coming home to a house that’s 85 degrees is never fun, especially with a wife who’s eight months pregnant. The team at All Star was on time, fair, and had our entire system replaced in under 24 hours—on a weekend! I highly recommend this company to anyone in need of HVAC or plumbing services.
Analyzed, found problem and solved it like the experts that they are. Always professional, polite and business-like with kindness too.
Just a huge shout out to Hue. Great sales man and responsive to my questions and concerns. You have a huge asset to your firm. He sticks with you until everything is settled. I will surely leave any positive feed back because of the treatment I received. Bravo Zulu Hue.
Needed a new 5-ton unit after our original 15-year old unit died. The owner of the company came out to our home to evaluate our system and listen to my needs. He recommended a high efficiency unit to save on electricity costs and long term reliability. Been in use since August 2022 and working very well! Happy customer.
Trenton was a pleasure to work with. They installed an entire new system in about a day! Very respectful.
It was real pleasure conducting business with Trenton. He was friendly, respectful, knowledgeable and professional. He explained everything thoroughly and answered all my questions without putting any pressure on me. He was definitely instrumental in my decision making. Thank you.
They are an awesome company to work with! Very responsive, thorough, professional, helpful, and nice! Definitely will use them for other AC things we need in the future!
Ed answered all questions on the initial consult and returned phone calls (which had more questions) very quickly. Made us feel like we were his only client getting a new HVAC system during the 100+ Texas summer days
This is an outstanding company. From the two owners (Ed and Chris) to the folks who answer the phones (Anne) they conduct themselves in a friendly, knowledgeable, and professional manner. They installed a new HVAC system in my house. They answered all my questions and guided me through the process every step of the…
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| A/C system maintenance | 285 | $83–$351 |
| A/C system repair | 268 | $227–$684 |
| HVAC system maintenance | 220 | $114–$432 |
| HVAC system repair | 196 | $209–$1.2k |
| Install AC | 107 | $1.6k–$3.7k |
| Repair HVAC | 86 | $78–$845 |
| Heating system maintenance | 70 | $78–$292 |
| Heating system installation | 53 | $1.4k–$2.4k |
