Analyzing 5,821,5945.8M ReviewsFor 16,05416.1K Experts

Experts Reviews · Company report
All Star A/C, Plumbing & Electrical logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%83+45.3Reliability 24%74+17.9Value 14%97+13.7Replies to reviews 7%100+7.1Craft & service penalty95−0.5Momentum penalty89−1.1Experts Score= 82Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.82SCORE

All Star A/C, Plumbing & Electrical

Houston, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #93Position by Experts Score among all companies we track in this category. of 103 HVAC contractors · 4.9★ from 2,019 Google reviews

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Report card

Percentile vs other HVAC contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.All Star A/C, Plumbing & Electrical is better than 83% of HVAC contractors.A
83
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.All Star A/C, Plumbing & Electrical is better than 74% of HVAC contractors.B
74
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.All Star A/C, Plumbing & Electrical is better than 95% of HVAC contractors.A
95
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.All Star A/C, Plumbing & Electrical is better than 97% of HVAC contractors.A
97
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.All Star A/C, Plumbing & Electrical is better than 89% of HVAC contractors.A
89
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.All Star A/C, Plumbing & Electrical is better than 100% of HVAC contractors.A
100

Reviews for your job

Customers hired All Star A/C, Plumbing & Electrical for 8 kinds of job.

All Star A/C, Plumbing & Electrical for water heater installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.8
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$200–400
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$1.2k–$2.5k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 79/100.How Job match is calculatedBuilt only from reviews Google tagged “Water heater installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#10 / 19
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 8 Google reviews tagged “Water heater installation”

D'MerriLocal Guide · 50 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a day ago★★★★★

As with all All-Star professional technicians, Kollin was honest, professional, and competent. He has completed several plumbing projects and his work is both consistent and high quality work. I highly recommend and will continue to use All-Star again.

Paid $200–400Reasonable priceHeating system maintenanceHVAC system maintenance+ Punctuality+ Value
BillLocal Guide · 67 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

We've used All Star A/C, Heating and Plumbing for the past 15 years. Today's visit was for the replacement of our 18 year old water heater. Working by himself, Collin the tech got started on time but had to stop twice for parts he didn't have on his vehicle. Even with those interruptions, he finished in a…

Paid $1,800–2,000Reasonable priceWater heater installation
ScottLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Only people I can trust always professional,on time,courteous

Toilet repairWater heater installationHVAC system repair
Bill8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Very professional and I would definitely recommend All Star A/C

Water heater installation+ Responsiveness+ Punctuality+ Quality
Tami10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Lariassa was WONDERFUL. She got us all fixed Very quickly.

Water heater installation
Marcus2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Allstar AC & Heating did an outstanding job. They were quick to respond, showed up on time, and provided honest, professional service. The technician was friendly, explained everything clearly, and made sure the job was completed properly. It’s hard to find dependable service these days, but Allstar AC & Heating…

Great priceWater heater installation
Chai8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

I am absolutely thrilled with All Star A/C, Heating and Plumbing! They installed our entire AC system (both inside and outside units), A new water heater in the attic, and even replaced our attic stairs. Ed deserves special recognition for being incredibly customer-oriented and earning my complete trust that the…

Paid $600–700Not sureWater heater installation
Jason5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Rating only, no written review.

Paid $1,000+Great priceWater heater installation

Price

$454+41% vs typical HVAC contractors

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 31%Reasonable 54%Overpriced 9%Not sure 7%

Jobs customers hired them for

JobReviewsCategory typical
A/C system maintenance285$39–$393
A/C system repair268$209–$786
HVAC system maintenance220$37–$295
HVAC system repair196$205–$933
Install AC107$1.4k–$3.2k
Repair HVAC86$216–$495
Heating system maintenance70$39–$251
Heating system installation53$1.4k–$2.8k

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