iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%75+18.2Value 14%100+14.1Replies to reviews 7%68+4.8Craft & service penalty93−0.7Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#266 of 342 moversiPosition by Experts Score among all companies we track in this category. · better than 22%
4.8★★★★★324 Google reviews · 23 photos
95%five-star reviews
4.96★last 12 monthsiAverage stars on reviews from the last 12 months only.
4.1%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
98%reviews answered by the owner
$1.1ktypical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Customers generally praise the company for punctual arrival, careful handling of belongings, and clear communication during the scheduling process. While many note reasonable pricing and professional service, lower-rated reviews highlight issues with billing discrepancies, damage to items, and inadequate follow-up on repair promises.
Google rating: 4.8 out of 5 from 324 reviews (95% five-star).
Reviews on this page: 324 Google reviews (287 with written comments, 5 with photos).
Owner responses: the business replied to 98% of reviews.
Most recent review: October 9, 2026.
Service: Mover serving Tracy, California.
Data from Google, last updated November 2, 2026.
Score profile vs other movers
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
All Star Movers & StorageMovers median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.All Star Movers & Storage: 86/100 on this factor. Category median: 93.A
86
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.All Star Movers & Storage: 75/100 on this factor. Category median: 91.B
75
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.All Star Movers & Storage: 93/100 on this factor. Category median: 94.A
93
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.All Star Movers & Storage: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.All Star Movers & Storage: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.All Star Movers & Storage: 68/100 on this factor. Category median: 77.B
68
Bar = this company · dark tick = category median.
Star ratings
324 Google reviews we collected
4.8of 5
5 stars30795%
4 stars31%
3 stars21%
2 stars41%
1 star82%
Praise vs complaints
Phrases our text analysis found in 287 written reviews
97%praise
Praise70997%
Complaints253%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price833%
Reasonable1667%
Overpriced00%
Not sure00%
$1.1k+11% vs typical movers
Middle half of what 20 customers paid ($699–$1.7k) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude19627%
Speed & response16522%
Would recommend12116%
Quality & results11215%
Price & value7010%
Communication466%
Honesty & trust243%
What customers talk about
We read 287 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“They were kind, Kala is outstanding, professional, punctual, and communicative throughout the entire process.”
“Paco is punctual, communicative, efficient, very careful with my belongings, knowledgeable, funny, and just the kindest human being in the world.”
“…ture (see attached pictures), charged for materials not used, worked slowly (while charging hourly), and argued with me when complaints were raised.…”
“OUTSTANDING SERVICE — HIGHLY RECOMMEND ALL STAR MOVERS!”
“We had a fantastic experience with AllStar movers- cannot recommend them enough!”
“We had a great experience and highly recommend them.”
“…packing materials and part of the drive time and did not address my damaged furniture, saying “I’ve done all I can do for you.…”
“After a reasonable quote initally sent, I received a follow up quote with better pricing shortly after, without even asking it.”
“I ended up paying $831, but felt like I was over charged by an hour.”
“Great communication throughout, all items were treated with care.”
“Their outstanding work ethic, positive attitudes, and genuine kindness made all the difference.”
“I am telling everyone I know about this companies shady business practices.”
People customers mention
Paco17 reviews
Mario14 reviews
Roger14 reviews
Dublin10 reviews
Cheryl10 reviews
Kiki9 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired All Star Movers & Storage for 7 kinds of job. Pick one to see what they paid and said.
HHetal13 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
We’ve used All Star Movers for the last 3 moves and they have been excellent! Today, we really appreciated their flexibility to accommodate a last minute schedule change we needed to make. Elijah, Dustin, Mike, and the rest of the team were professional and kind. Thank you!
Paid $500–1,000Reasonable priceLocal moving
JJennifer1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
This is my second time hiring All Star because my first move with them (1bd/1bath to 4bd/3bath) was so good that I wanted to hire them again. This time it was from 4bd/3bath to 2bd/2bath on the third floor (no elevator). Carlos, Eugenio, and Rudy wrre so great and I appreciate that they laid out carpets and moving…
BBeth3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
Professional, friendly, seamless move out of the Bay Area. Great communication throughout, all items were treated with care. Couldn't recommend more.
Paid $1,000–1,200Reasonable priceIn-state moving
AAaron4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
Professional, fast, kind, helpful, accommodating, patient...Harp and Alan were awesome, I'm very happy I chose All Star!
Paid $2,000+Great priceIn-state moving
RRoberto2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
The crew showed up on time, worked efficiently, and handled our belongings with great care. They were attentive to our feedback and completed the job right on schedule. A great experience overall.
Paid $400–600Reasonable priceLocal moving
SSharon11 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
Awesome team of movers from start to finish. They moved a console piano with ease to another city for me. I will definitely call them for future moves of heavier furniture.
OUTSTANDING SERVICE — HIGHLY RECOMMEND ALL STAR MOVERS!
I cannot say enough wonderful things about All Star Movers! From start to finish, they were absolutely exceptional. They were kind, Kala is outstanding, professional, punctual, and communicative throughout the entire process. Their care, consideration, and attention to detail truly exceeded our expectations.
What meant the most to us was the way they handled our precious furniture and special belongings. These items mean so much to us, and trusting someone to move them is not something we take lightly. The team treated everything with such care, respect, and professionalism, giving us complete peace of mind during what can be an incredibly stressful time.
Their outstanding work ethic, positive attitudes, and genuine kindness made all the difference. They showed up on time, communicated clearly, and handled everything beautifully. It is rare to find a company that combines such professionalism with such a thoughtful, personal touch.big thanks to Elija and his partner you both are amazing men. We need more people like you two.
All Star Movers truly lives up to its name! ⭐⭐⭐⭐⭐
Response from the owner · 3 weeks ago
Thank you so much for your amazing 5-star review and kind words! We truly appreciate you trusting All Star Movers with your treasured belongings. We're thrilled that Kala, Elija, and the team made your moving experience a positive one. Your recognition means the world to us, and we'll be sure to share your compliments with the crew. Thank you again for your trust and recommendation. Wishing you all the best in your new home! ⭐⭐⭐⭐⭐
J
Jessica Suen3 reviewsiTotal number of Google reviews Jessica has written across all businesses on Google Maps, not just this one.
"All Star" is not enough to describe Paco and his crew. I honestly can't speak highly enough—they were absolutely exceptional. Hands down the best moving experience I've ever had, in every way possible. Paco is punctual, communicative, efficient, very careful with my belongings, knowledgeable, funny, and just the kindest human being in the world. Chris is very friendly and kept the vibes up the entire day. They were also very kind to my mom and she loved them as well. They're amazing people! I would recommend Paco and his crew a hundred times over to anyone, and I won't go to anyone else for moving services.
Services: Local moving
Response from the owner · a month ago
Thanks for the fantastic review! We’re so pleased that our team could make your move a success. Moving can be stressful, but at All Star Movers & Storage, we’re committed to making the process as easy as possible. We appreciate your kind words and look forward to serving you in the future!
H
Hetal Shah13 reviewsiTotal number of Google reviews Hetal has written across all businesses on Google Maps, not just this one.
We’ve used All Star Movers for the last 3 moves and they have been excellent! Today, we really appreciated their flexibility to accommodate a last minute schedule change we needed to make. Elijah, Dustin, Mike, and the rest of the team were professional and kind. Thank you!
Price assessment: Reasonable price
Price: $500–1,000
Services: Local moving
Response from the owner · a month ago
Thank you for your review! We’re glad to hear that your move was a positive experience with All Star Movers & Storage. We value your feedback and hope to assist you again!
V
Vanni3 reviewsiTotal number of Google reviews Vanni has written across all businesses on Google Maps, not just this one.
Bernie, Allen, and Fred were amazing! They were friendly, polite, and very careful when wrapping and moving our belongings. They worked quickly and efficiently, and everything was arranged securely in the truck so nothing was damaged.
We had a great experience and highly recommend them. Pricing was good too. Will gladly use them again in the future!
Price assessment: Great price
Services: Local moving
Response from the owner · 2 months ago
Thank you so much for the review! We’re thrilled to hear that your move went smoothly with All Star Movers & Storage. Our team strives to make every move stress-free, and we’re glad to know we hit the mark. If you ever need moving services again, we’ll be here!
D
Darryl McCollum1 reviewiTotal number of Google reviews Darryl has written across all businesses on Google Maps, not just this one.
Fred and Charlie were fast, friendly, and thorough. Highly recommend this team.
Services: Local moving
Response from the owner · 3 months ago
Thank you so much for the review! We’re thrilled to hear that your move went smoothly with All Star Movers & Storage. Our team strives to make every move stress-free, and we’re glad to know we hit the mark. If you ever need moving services again, we’ll be here!
J
Jennifer Fong1 reviewiTotal number of Google reviews Jennifer has written across all businesses on Google Maps, not just this one.
This is my second time hiring All Star because my first move with them (1bd/1bath to 4bd/3bath) was so good that I wanted to hire them again. This time it was from 4bd/3bath to 2bd/2bath on the third floor (no elevator). Carlos, Eugenio, and Rudy wrre so great and I appreciate that they laid out carpets and moving pads so they wouldn't scuff my walls or stairs. Also, they wore shoe coverings so they wouldn't dirty my carpet. Their speed and attention to detail are what really made this a great experience. I would totally hire them again to move in the Bay Area. Protected all my furniture, disassembled/reassembled everything, and put boxes in the right rooms. Loved the service!
Thank you for your review! We’re glad to hear that your move was a positive experience with All Star Movers & Storage. We value your feedback and hope to assist you again!
B
Beth Cash3 reviewsiTotal number of Google reviews Beth has written across all businesses on Google Maps, not just this one.
Professional, friendly, seamless move out of the Bay Area. Great communication throughout, all items were treated with care. Couldn't recommend more.
Price assessment: Reasonable price
Price: $1,000–1,200
Services: In-state moving
Response from the owner · 5 months ago
Thanks for the fantastic review! We’re so pleased that our team could make your move a success. Moving can be stressful, but at All Star Movers & Storage, we’re committed to making the process as easy as possible. We appreciate your kind words and look forward to serving you in the future!
A
Aaron Wilton4 reviewsiTotal number of Google reviews Aaron has written across all businesses on Google Maps, not just this one.
Professional, fast, kind, helpful, accommodating, patient...Harp and Alan were awesome, I'm very happy I chose All Star!
Price assessment: Great price
Price: $2,000+
Services: In-state moving
Response from the owner · 6 months ago
Thanks for the fantastic review! We’re so pleased that our team could make your move a success. Moving can be stressful, but at All Star Movers & Storage, we’re committed to making the process as easy as possible. We appreciate your kind words and look forward to serving you in the future!
K
Karen MartinezLocal Guide · 13 reviewsiTotal number of Google reviews Karen has written across all businesses on Google Maps, not just this one.
I called 3 different moving companies and looked at all reviews. Bill was great on initial call and setting up my move went very smoothly. Paco and Chris arrived on time and were very punctual. Their professionalism and respect was a 10/10. They handled all my belongings with great care and they wrapped everything up. I had to put everything in storage and will be moving into my house in a few months. I will definitely use All Star Moving again for my next move. Request Paco and Chris, they were the best!!!
Response from the owner · 6 months ago
Thank you so much for the amazing review! We’re glad Bill made the scheduling process smooth and that Paco and Chris delivered such a great experience on moving day. We’ll be sure to pass along your kind words to them—they’ll really appreciate it!
We’re happy we could safely get everything into storage for you, and we look forward to helping with your move into your new home in a few months. Thanks again for choosing All Star Movers & Storage!
I
i A9 reviewsiTotal number of Google reviews i has written across all businesses on Google Maps, not just this one.
We are so grateful for the excellent experience we had in our recent move from Dublin. From the virtual intake estimate, packing, moving, unloading, unpacking- the team was phenomenal. Special shout out to the entire team led by Paco and Alex. Great leadership and utmost professionalism by each member of the crew. Their work ethic is remarkable. We would hire this crew in a heartbeat without any reservation. We are truly grateful. THANK YOU SO MUCH!
Price assessment: Reasonable price
Services: Local moving, Moving-related packing, In-state moving, Furniture assembly
Response from the owner · 6 months ago
Thank you so much for the review! We’re thrilled to hear that your move went smoothly with All Star Movers & Storage. Our team strives to make every move stress-free, and we’re glad to know we hit the mark. If you ever need moving services again, we’ll be here!
