iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%81+19.6Value 14%100+14.1Replies to reviews 7%69+4.9Craft & service penalty85−1.5Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#39 of 82 packing servicesiPosition by Experts Score among all companies we track in this category. · better than 53%
4.8★★★★★153 Google reviews · 24 photos
96%five-star reviews
4.84★last 12 monthsiAverage stars on reviews from the last 12 months only.
1.9%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
78%reviews answered by the owner
$241typical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Google reviewers rate All Star Moving Laborers 4.8 out of 5 based on 153 reviews, highlighting punctuality, efficient packing, and careful handling of belongings. Customers frequently praise the team's professional communication and reasonable pricing for residential and office relocations. However, some low-star reviews cite recurring issues with significant arrival delays, truck breakdowns, and disputes over final billing amounts.
Google rating: 4.8 out of 5 from 153 reviews (96% five-star).
Reviews on this page: 153 Google reviews (143 with written comments, 7 with photos).
Owner responses: the business replied to 78% of reviews.
Most recent review: November 2, 2026.
Service: Packing Service serving Midland, Texas.
Data from Google, last updated November 5, 2026.
Score profile vs other packing services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
All Star Moving LaborersPacking Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.All Star Moving Laborers: 90/100 on this factor. Category median: 86.A
90
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.All Star Moving Laborers: 81/100 on this factor. Category median: 80.A
81
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.All Star Moving Laborers: 85/100 on this factor. Category median: 86.A
85
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.All Star Moving Laborers: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.All Star Moving Laborers: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.All Star Moving Laborers: 69/100 on this factor. Category median: 90.B
69
Bar = this company · dark tick = category median.
Star ratings
153 Google reviews we collected
4.8of 5
5 stars14796%
4 stars00%
3 stars00%
2 stars00%
1 star64%
Praise vs complaints
Phrases our text analysis found in 143 written reviews
96%praise
Praise30496%
Complaints134%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price375%
Reasonable125%
Overpriced00%
Not sure00%
$241-76% vs typical packing services
Middle half of what 3 customers paid ($85–$582) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude9028%
Speed & response7925%
Would recommend6521%
Quality & results4113%
Price & value196%
Communication134%
Honesty & trust103%
What customers talk about
We read 143 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The crew guys were polite, professional, and communicated in detail with us.”
“We have been moved by 2 other movers in Midland and All Star Moving Laborers were the most efficient.”
“Scheduled a home visit for an estimate and they never showed up.”
“We will call them again and refer them to everyone we know!”
“I will not be using this moving company in the future and do not recommend them.”
“Great Job when it comes to Being on-Time & Not Standing around but communicating & Getting the Job Done ahead of Time & efficiently 🌟 Definitely Goin…”
“They also damaged my new AI washer machine so I had a flood in my new home.”
“The price was very reasonable, they worked efficiently and care for my things like they were their own.”
“These guys are amazing they will take care of you and not over charge like most.”
“…ght get a different person the next time I call back and have to re-explain.…”
“You can tell they take real pride in their work and genuinely care about doing the job right.”
People customers mention
Monica16 reviews
Jason10 reviews
Movers4 reviews
Odessa3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired All Star Moving Laborers for 4 kinds of job. Pick one to see what they paid and said.
SstacyLocal Guide · 29 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
I knew I'd be taken care of from the first phone call. The price was very reasonable, they worked efficiently and care for my things like they were their own. I will use them again!
Paid $1–500Great price
TTKtexanLocal Guide · 25 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Highly recommend! Very good moving experience, going between 2 households with 3 trips. Good old fashioned customer service, polite and the movers showed up on-time. Supervisor Jason, was present for the whole experience. Movers were conscientious and were careful with our Mother's items. There was a billing hiccup,…
Paid $1–500Reasonable price
HHeather5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
These guys were wonderful!! They helped me out in a pinch and short notice. Very careful with all of my things. Timely, polite, and worked hard!
Best moving experience we ever had! From booking to the end of the move this was hands down the smoothest move day for us. The crew guys were polite, professional, and communicated in detail with us. No one stood around wasting time. We have been moved by 2 other movers in Midland and All Star Moving Laborers were the most efficient. We will call them again and refer them to everyone we know!!
Response from the owner · 2 days ago
Hi Terri!! Thank you for the review! It was great to meet you and we look forward to assisting you with your next move or delivery.
B
Blair Hesskew6 reviewsiTotal number of Google reviews Blair has written across all businesses on Google Maps, not just this one.
Everyone we worked with from All Star was very professional. They went above & beyond to make sure we were satisfied and the move went smoothly. There was zero wasted time and they were able to pack our 3/2 home in one trip. Moving is usually a very stressful experience- they turned this one into a breeze!
Price assessment: Great price
Response from the owner · a month ago
Thank you, Blair! We are glad you were pleased with our service. Our goal is to alleviate Moving day stress. We are here for all your future deliveries or moves!
S
stacy bondLocal Guide · 29 reviewsiTotal number of Google reviews stacy has written across all businesses on Google Maps, not just this one.
I knew I'd be taken care of from the first phone call. The price was very reasonable, they worked efficiently and care for my things like they were their own. I will use them again!
Price assessment: Great price
Price: $1–500
Response from the owner · a month ago
Hi Stacy. It was a pleasure taking care of your move. We appreciate your review and look forward to assisting you in the future.
S
Stephanie Hoffman3 reviewsiTotal number of Google reviews Stephanie has written across all businesses on Google Maps, not just this one.
We recently found the need to move items between two houses and needed a local mover for Midland Texas. After calling around, I contacted All Star Moving and got Monica, who is the Owner and not an employee where, I might get a different person the next time I call back and have to re-explain. She immediately put me at ease and has made the entire process a smooth transition. Jason and the guys worked fast and efficiently! We found them to be both considerate and attentive to our needs during the whole process. If I have more items in future, I will not hesitate to contact them! Thank you!
Response from the owner · 3 months ago
Thank you, Stephanie. We appreciate your wonderful review. Our hope is always to personalize your experience with us. We look forward to taking care of your next moving or delivery needs.
T
TKtexanLocal Guide · 25 reviewsiTotal number of Google reviews TKtexan has written across all businesses on Google Maps, not just this one.
Highly recommend! Very good moving experience, going between 2 households with 3 trips. Good old fashioned customer service, polite and the movers showed up on-time. Supervisor Jason, was present for the whole experience. Movers were conscientious and were careful with our Mother's items. There was a billing hiccup, we accidently double paid (my brother paid from 1 house & I paid from the other) but the duplicate was refunded same day by Monica, the owner. We had such a good experience, we highly recommend.
Price assessment: Reasonable price
Price: $1–500
Response from the owner · 3 months ago
We really appreciate you sharing this. We take great pride in our work and most importantly customer satisfaction. Your great experience is very meaningful to us. Thank you!
H
Heather Talley5 reviewsiTotal number of Google reviews Heather has written across all businesses on Google Maps, not just this one.
These guys were wonderful!! They helped me out in a pinch and short notice. Very careful with all of my things. Timely, polite, and worked hard!
Price assessment: Great price
Price: $500–1,000
Response from the owner · 3 months ago
Thank you for the feedback, Heather. Customer service is our number one priority. We love hearing from our happy customers.
T
the4peepsinthecrib cofield3 reviewsiTotal number of Google reviews the4peepsinthecrib has written across all businesses on Google Maps, not just this one.
Do not i repeat do not use this company. I used them for a move for a 3 bedroom 2 bath house. They came with two men. The truck couldn't for all my stuff because it was small on top of no ramp to assist them. They broke down on the way to my new house. Time started at 930 ended at 230 with the 40 breakdown window. The hr rate is 89. How was my today 697. I have repeatedly asked for a detail bill. It's they systems are down. When I decided to put my work desk up. Come to find out the movers ripped it apart vs just taking the screw out of it. I had to miss a day of work to get a new desk. They also damaged my new AI washer machine so I had a flood in my new home. I'm livid. No help, no assistance and still haven't received my detail bill. They are so lucky I paid zelle because I would have definitely disputed the charges. Do not i repeat do not use this company
Response from the owner · Edited 4 months ago
Hello Erica. This is All Star Moving Laborers based in Midland, TX. Our contact number is 432-994-3125. We are certain you have reviewed the wrong moving company. We do not have your name in our data base. We do not have box trucks and the pricing you listed is not ours. We do not have you in our transaction system and do not have a receipt with your name. We are a stand alone company and have no affiliation with any other companies. Your frustrations are understandable but please submit this review to the correct company. Please call me as I am happy to confirm you have not been serviced by our company. We also kindly ask that you remove the review as it is erroneous and not true for All Star Moving Laborers in Midland, TX. Thank you.
B
Brian Kriens5 reviewsiTotal number of Google reviews Brian has written across all businesses on Google Maps, not just this one.
I’m extremely happy with this moving company. They did a fantastic job from start to finish. They handled all of our belongings with great care and packed everything perfectly. They didn’t waste a single minute and worked efficiently and professionally the entire time. Nothing was damaged or lost, and the whole process was smooth and stress-free. I’m very satisfied with their service and would definitely recommend them 100%.
Response from the owner · 5 months ago
We are happy to hear that the crew made your move stress free. Thank you for recognizing the professionalism and efficiency of the guys.Our goal is to have a customer 100% satisfied from start to finish.
We look forward to assisting you again in the future.
