Experts Reviews · Company report
All Valley Car Care Surprise logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%77+42Reliability 24%69+16.7Value 14%100+14.1Replies to reviews 7%44+3.1Craft & service penalty87−1.3Experts Score= 75Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.75SCORE

All Valley Car Care Surprise

Surprise, AZ · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #117Position by Experts Score among all companies we track in this category. of 160 oil change services · 4.8★ from 790 Google reviews

Report card

Percentile vs other oil change services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.All Valley Car Care Surprise is better than 77% of oil change services.B
77
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.All Valley Car Care Surprise is better than 69% of oil change services.B
69
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.All Valley Car Care Surprise is better than 87% of oil change services.A
87
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.All Valley Car Care Surprise is better than 100% of oil change services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.All Valley Car Care Surprise is better than 100% of oil change services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.All Valley Car Care Surprise is better than 44% of oil change services.C
44

Reviews for your job

Customers hired All Valley Car Care Surprise for 8 kinds of job.

All Valley Car Care Surprise for auto engine diagnostic

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.41
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.90
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 82/100.How Job match is calculatedBuilt only from reviews Google tagged “Auto engine diagnostic”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#25 / 104
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 41 Google reviews tagged “Auto engine diagnostic” · showing 40

MikeLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

I am new to the area and in July 2023 my 2001 JEEP Wrangler Air Conditioning was not performing. I scanned the internet and picked All-Valley Suprise to resolve my issue. I spoke with Mark on the phone and he said to "come right in". My AC issues were diagnosed and repaired to my satisfaction and expectations. I…

Reasonable priceAuto water leak repairGeneral repairs & maintenanceAuto A/C recharge
BenettaLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

If you want it done right the first time, go to All Valley Car Care (formerly Suprise Car Care). Always Professional and Very Friendly and their Prices are Great. Mike, Chris, Mark, Matt and all the crew have taken Excellent care of my Vehicle repairs for about 14 years. My Family and I won't let anyone else touch…

Great priceA/C installation & repairAir & cabin filter replacementBattery
Roberty3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I have an old tundra that they'd worked on several times they honor their warranties on parts of labor and are very honest , very pleased. Greg

Reasonable priceAuto engine diagnosticEngine repairOil change
Preston5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Very honest and gave me options- no pressure at all. Fixed the issue in a timely manner.

Reasonable priceAuto engine diagnosticAuto engine tuning
CourtneyLocal Guide · 88 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

I've brought 4 cars in total to this shop. They work fast, and work with you to ensure they can work in your budget. Recommend them hands down!

Reasonable priceElectrical repairAir & cabin filter replacementSteering & suspension repair
Deborah7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Absolutely outstanding service! Jason and Mark were both pleasant, kind, respectful and went above and beyond showing customer service and I truly appreciate it! I called and asked if they worked on BMW’s Jason said yes, scheduled my appt, and dropped it off with Mark. I received an estimate in a timely fashion,…

Great priceAuto battery replacementElectricalAuto engine diagnostic
BOXXOUTTLLC1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Highly recommend All Valley Car Care for all your auto needs! Mark was amazing and took care of all our vehicle needs!!!

Reasonable priceElectrical repairGeneral repairs & maintenanceAuto engine diagnostic
Amanda13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

The whole team here is fantastic! Jason was great help. I was referred here by my family and am so glad I could bring my car here and not be worried about getting ripped off. They were fast and efficient!

Great priceGeneral repairs & maintenanceAuto engine diagnosticBrake service & repair
J3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Finally got my truck running great again. Used pressure smoke test to find bad intake manifold gasket. Don’t hesitate to use these guys. Honest and fair priced

Customer photo from J's review
Great priceAuto engine diagnosticEngine repair
Joseph8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Between my Dad, my Brother, myself and now my girlfriend we have established a lifetime shop for our mechanic needs!! The service has ALWAYS exceeded our expectations, the 5 vehicles we take there have always been well taken care of in a timely fashion and communication is prompt and accurate. Mark and Mike have…

TransmissionCarburetor cleaningElectrical repair+ Punctuality+ Quality+ Professionalism
RitaLocal Guide · 79 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Mark, Richard, Mike, thank you for your hard work you did on my car. These mechanics are very honest, professional, and caring. I went to 3 different mechanics and no one wouldn't help. These guys work with me to find the best cost so I could get my car working. They are very straightforward, and explain the problem…

Air & cabin filter replacementAuto battery replacementSteering & suspension repair+ Punctuality
TigLocal Guide · 8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

I really like the team here at All Valley Car Care in Surprise. This is the only place I take my vehicles to get worked on when I'm not able to fix things myself. I just recently took my buick over due to lack of power. I talked with the team and described the issues I was experiencing. They explained what they…

General repairs & maintenanceAuto engine diagnosticVehicle Inspection+ Quality+ Professionalism+ Value
ShawnLocal Guide · 49 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I have been bringing my family cars to these guys for a few years now and they are the BEST. We started going to them when a dealer quoted over $3K of work to get my daughter's car running again and they did it for about half the amount. These guys are honest about the work that is needed immediately and if there…

Auto engine diagnosticEngine repairGeneral repairs & maintenance
Steve5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Mark and Rich are your stars and your business. They were great. Did exactly what they said they would. On time.

Auto exhaust system repairAuto engine diagnosticElectrical repair
Diane5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★

Prompt and courteous service. There was an issue on the repair but they quickly fixed it.

Auto A/C rechargeAuto engine diagnosticGeneral repairs & maintenance
Jan4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

I can't say enough about these guys. They work very had to make sure every detail is taken care of. I highly recommend them.

Air & cabin filter replacementAuto engine diagnosticEngine repair+ Punctuality+ Quality+ Professionalism
DonLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

I have been using All Valley for at least the last three years at this location. I have found the service and professionalism better than other shops. No one wants to have to pay for car repairs but if we do, then we want to know those we are dealing with are honest and reasonable. I have always felt the charges…

A/C installation & repairBrakesAuto engine diagnostic
PUNISHER120R5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

All Valley Car Care is very efficient, customer friendly and cost reasonable. I trust their service performance and highly recommend them.

Auto maintenanceBrake service & repairAuto engine diagnostic
Bex3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Very friendly people and we’re very thorough about what needed to get done on my vehicle. I highly recommend having your vehicle taken care of with this awesome team!

Air & cabin filter replacementAuto A/C replacementAuto emissions testing
Mike2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great place to take your car. Friendly, professional and do good work. I've been taking my cars there for years and will continue doing so. I recommend them to everyone.

ElectricalAuto engine diagnosticEngine repair+ Punctuality+ Quality+ Professionalism
Venus2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

i have had my car serviced by these fellas many times and have always been satisfied with the care i’ve gotten. my car has sentimental value to me and they’ve always cared to hear my silly stories and taken great care it. they’ve fixed minor and more major issues and have been nothing but pleasant and personable.…

BrakesAuto engine diagnosticElectrical repair+ Quality+ Professionalism+ Value
Kenneth2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

They were outstanding in there handling of our vehicle kept us informed. Would recommend them to anyone who asks. they checked brakes but didn't need at this time. checked check engine code then made sure there was not a problem then reset it. Then did oil change great service.

Air & cabin filter replacementBatteryBrakes+ Quality+ Value
WoodStone3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Professional and friendly. Very pleased with the service. They even towed the vehicle for free.

BatteryAuto engine diagnosticGeneral repairs & maintenance+ Punctuality+ Quality+ Professionalism
Jeffrey3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I had a gas tank leak 🤪🤬☠ needed to replace it, C.S. network their skills and replaced it (So Lucky) and so with moder technology the Fuel Pump Regulator needed to be replaced with the Fuel Pump 🤣🤣🤣🤣. Hey I'm back out on the road 😉 while the ⛽ last.

Auto engine diagnosticService not listed+ Quality+ Professionalism
StefanyLocal Guide · 43 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Have been to this location twice and both time have had great experience. Chris I believe his the manager always nice and ready to serve you. My husband is also a customer

Auto engine diagnosticOil change+ Quality+ Professionalism
CoraLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★

Had to bring my car three times for fuel pump replacement, hopefully it is done correct this time. Really thought this place had great reviews but in my case sadly disappointed. Well car died the next day and had to have it towed again. Now mechanic error. GEEZE NEVER AGAIN!!!!!!!

Auto engine diagnosticEngine repairGeneral repairs & maintenance− Quality− Professionalism
Nate1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Excellent service, knowledgeable staff that helps explain the issue and exactly how to fix it. They don’t confuse and overcharge you like most auto shops. They are affordable, friendly and stand by their work. Our cars will only be going to them from here on out!

Auto engine diagnosticElectrical repairEngine repair+ Punctuality+ Quality+ Professionalism
JonnyLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I have been coming to this shop for close to 7 years and have had nothing but positive experiences. They are extremely professional and affordable, I recommend this shop to everyone I know.

A/C installation & repairBrake service & repairAir conditioning+ Punctuality+ Quality+ Professionalism
BrettLocal Guide · 38 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

My go-to for auto repair in Surprise. They are fast, friendly and do a fantastic job of communicating throughout the repair.

Auto engine diagnosticElectrical repairGeneral repairs & maintenance+ Quality+ Professionalism
A.2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I chose Surprise Car Care because they had excellent reviews. They did not disappoint. I had a short time to get my truck to pass emissions and there was a loud knocking noise coming from under my truck. They were extremely kind to me, reasonably priced and even text me to make sure it had passed emissions and…

Auto engine diagnosticEngine repairGeneral repairs & maintenance+ Quality
Denyse2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Surprise car care was very professional and very patient with my situation. Everyone I talk to explained things well and helped me understand the cars diagnosis. They always called me back and gave me a detailed description with pictures explaining the work they needed to be done. I will definitely go back there for all my car needs!

Auto engine diagnostic+ Professionalism
Caleb5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Thank you Mike for providing a superior quality automotive repair facility for all of us in Surprise. Your entire staff is friendly, honest, and reliable. Your technicians are the only ones I trust to work on my vehicles. Thank you for keeping my family moving safely down the road! P.S. I would like to give a shout…

A/C installation & repairAir & cabin filter replacementAuto engine diagnostic+ Punctuality+ Quality+ Professionalism
SuzetteLocal Guide · 218 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

This is the second time I have had a vehicle serviced here, and I’ve been satisfied each time that I am receiving exceptional quality of service from knowledgeable professionals. The staff at the desk are always friendly and very informative.

Auto engine diagnostic+ Punctuality+ Quality+ Professionalism
CorrayLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Love this place I’ve serviced my entire families cars here and got treated fair everytime with outstanding service and cheapest prices in the valley for grade A professional mechanic work. Mark is always helpful for anything I need.

BatteryAuto engine diagnosticEngine repair+ Punctuality+ Quality+ Professionalism
X8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Love a business that values its customers. Not only do they go out of their way to fix repairs but they follow up to make sure you are happy with their service. Will always have my business.

BatteryBrakesAuto engine diagnostic+ Punctuality+ Quality+ Professionalism
Levi7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

These guys are my new go to mechanics! They are professionals of the highest caliber and I was very pleased with their level of communication during the duration of having my vehicle. Highly recommend Surprise car care for all your vehicular needs💯. Plus they work closely with a finance company, which was really…

Auto engine diagnosticElectrical repairEngine repair+ Punctuality+ Quality+ Professionalism
fantastic7 months ago★★★★★

Rating only, no written review.

Reasonable priceAuto engine diagnosticService not listed
Math1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Auto engine diagnostic
JayLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Air & cabin filter replacementCarburetor cleaningAuto engine diagnostic+ Punctuality+ Professionalism
loronzo1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

ElectricalAuto engine diagnosticEngine repair+ Punctuality+ Quality+ Professionalism

Show more auto engine diagnostic reviews (1 more) →

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 41%Reasonable 53%Overpriced 1%Not sure 4%

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