Experts Reviews · Company report
All Valley Car Care Surprise logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%77+42Reliability 24%69+16.7Value 14%100+14.1Replies to reviews 7%44+3.1Craft & service penalty87−1.3Experts Score= 75Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.75SCORE

All Valley Car Care Surprise

Surprise, AZ · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #117Position by Experts Score among all companies we track in this category. of 160 oil change services · 4.8★ from 790 Google reviews

Report card

Percentile vs other oil change services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.All Valley Car Care Surprise is better than 77% of oil change services.B
77
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.All Valley Car Care Surprise is better than 69% of oil change services.B
69
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.All Valley Car Care Surprise is better than 87% of oil change services.A
87
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.All Valley Car Care Surprise is better than 100% of oil change services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.All Valley Car Care Surprise is better than 100% of oil change services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.All Valley Car Care Surprise is better than 44% of oil change services.C
44

Reviews for your job

Customers hired All Valley Car Care Surprise for 8 kinds of job.

All Valley Car Care Surprise for brake service & repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.16
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 84/100.How Job match is calculatedBuilt only from reviews Google tagged “Brake service & repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#5 / 24
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 16 Google reviews tagged “Brake service & repair”

BenettaLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

If you want it done right the first time, go to All Valley Car Care (formerly Suprise Car Care). Always Professional and Very Friendly and their Prices are Great. Mike, Chris, Mark, Matt and all the crew have taken Excellent care of my Vehicle repairs for about 14 years. My Family and I won't let anyone else touch…

Great priceA/C installation & repairAir & cabin filter replacementBattery
Kathleen9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Mark worked me into the schedule to diagnose my car. The next day the work was completed on time. Friendly service.

Reasonable priceSteering & suspension replacementBrake service & repair
MJLocal Guide · 67 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Mike and his team can be trusted to complete repairs in a professional manner. Allways a fair price and great service.

General repairs & maintenanceVehicle InspectionBrakes
Amanda13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

The whole team here is fantastic! Jason was great help. I was referred here by my family and am so glad I could bring my car here and not be worried about getting ripped off. They were fast and efficient!

Great priceGeneral repairs & maintenanceAuto engine diagnosticBrake service & repair
AnthonyLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

I couldn't be more satisfied by the efficiency and level of professionalism by All Valley Car Care. Matt (wired at the front desk) was great to speak with and provided a clear understanding of the process. I also really liked that a digital inspection was completed. Gave me reassurance that everything else was…

Brake service & repairWheel alignment
Edgar8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Perfect work, loved the hospitality especially me being from out of town, and he even asked if I wanted an Uber/Lyft to anywhere I wanted to go. Definitely will be my auto shop in Arizona.

Auto brake repairBrake service & repairGeneral repairs & maintenance
Evan5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

My family and I have been using these guys for years and EVERYTIME with out fail they’re right on the money I’ve never had a bad time with them , plus the big thing for me when they say they’ll fix it they mean it I’ve never had to go back to them for the same issue twice

Brake service & repairGeneral repairs & maintenance
becky5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We called for the 1st time, got the old truck in, they fixed everything we asked for with no hidden charges, and listed everything that it still needs, we will definitely be back and will highly recomend the store in surprise at 115th ave

Air & cabin filter replacementAuto water leak repairBrake service & repair
PUNISHER120R5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

All Valley Car Care is very efficient, customer friendly and cost reasonable. I trust their service performance and highly recommend them.

Auto maintenanceBrake service & repairAuto engine diagnostic
Mary3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I have been taking all of my cars here for the past 3 years. Always helpful. Never had them overcharge or up so. Always honest.

Brake service & repairElectricalElectrical repair
Ellen1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I can’t believe we lived in Surprise for so long and didn’t realize that the best mechanic in town was right here. My little brother is a mechanic and the list of times we’ve been screwed over is lengthy. However, with three cars in the household I can’t go running to my brother every time something breaks. It’s…

Brake service & repairBrakes
L9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I LOVE THIS PLACE!!!! I am new to Arizona & I would highly recommend this place to anyone that needs car repairs! Car repairs can be a hassle but this place literally made it so easy & affordable! This is my new place!!

Brake service & repairGeneral repairs & maintenance+ Punctuality+ Quality+ Professionalism
Sara14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I have used them for 2 years now. They do excellent work, they get me in in a timely manner, and I highly recommend them!!

Air & cabin filter replacementBody & TrimBrake service & repair+ Punctuality+ Quality+ Professionalism
JonnyLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I have been coming to this shop for close to 7 years and have had nothing but positive experiences. They are extremely professional and affordable, I recommend this shop to everyone I know.

A/C installation & repairBrake service & repairAir conditioning+ Punctuality+ Quality+ Professionalism
Ally5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We are very happy customers. Surprise Car Care is honest, professional and very thorough. They communicate about everything before they make any repairs with pictures. This is the best mechanic we have been to and will be returning customers. Thank you Surprise Car Care!

Brake service & repairBrakesGeneral repairs & maintenance+ Punctuality+ Quality+ Professionalism
Stephen5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Brake service & repair+ Punctuality+ Professionalism+ Value

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 41%Reasonable 53%Overpriced 1%Not sure 4%

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