Experts Reviews · Company report
All Valley Car Care Surprise logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%77+42Reliability 24%69+16.7Value 14%100+14.1Replies to reviews 7%44+3.1Craft & service penalty87−1.3Experts Score= 75Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.75SCORE

All Valley Car Care Surprise

Surprise, AZ · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #117Position by Experts Score among all companies we track in this category. of 160 oil change services · 4.8★ from 790 Google reviews

Report card

Percentile vs other oil change services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.All Valley Car Care Surprise is better than 77% of oil change services.B
77
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.All Valley Car Care Surprise is better than 69% of oil change services.B
69
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.All Valley Car Care Surprise is better than 87% of oil change services.A
87
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.All Valley Car Care Surprise is better than 100% of oil change services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.All Valley Car Care Surprise is better than 100% of oil change services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.All Valley Car Care Surprise is better than 44% of oil change services.C
44

Reviews for your job

Customers hired All Valley Car Care Surprise for 8 kinds of job.

All Valley Car Care Surprise for engine repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.36
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.81
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 77/100.How Job match is calculatedBuilt only from reviews Google tagged “Engine repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#29 / 69
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 36 Google reviews tagged “Engine repair”

BenettaLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

If you want it done right the first time, go to All Valley Car Care (formerly Suprise Car Care). Always Professional and Very Friendly and their Prices are Great. Mike, Chris, Mark, Matt and all the crew have taken Excellent care of my Vehicle repairs for about 14 years. My Family and I won't let anyone else touch…

Great priceA/C installation & repairAir & cabin filter replacementBattery
Roberty3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I have an old tundra that they'd worked on several times they honor their warranties on parts of labor and are very honest , very pleased. Greg

Reasonable priceAuto engine diagnosticEngine repairOil change
VincentLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

I don't usually leave reviews at all. But in this case, I feel it's warranted. Took the truck in in the morning.They diagnosed it early the same day and called me with a quote. The next day it was fixed and the quote which was right on the money, usually you get a quote and it ends being more $$. I know sometimes…

Not sureEngine repair
Aaron2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Got my shocks and check engine light fixed in just a couple days, super quick and cars running smooth again! Super friendly and answered all my questions and helped me get the best price, really appreciated that, definitely will be back for future repairs!

Reasonable priceEngine repairAuto maintenance
J3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Finally got my truck running great again. Used pressure smoke test to find bad intake manifold gasket. Don’t hesitate to use these guys. Honest and fair priced

Customer photo from J's review
Great priceAuto engine diagnosticEngine repair
Nicole7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Mark was awesome with my daughter’s car and was very professional and kept in touch with me the whole process. 10/10 would recommend.

Great priceElectrical repairEngine repair
Joseph8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Between my Dad, my Brother, myself and now my girlfriend we have established a lifetime shop for our mechanic needs!! The service has ALWAYS exceeded our expectations, the 5 vehicles we take there have always been well taken care of in a timely fashion and communication is prompt and accurate. Mark and Mike have…

TransmissionCarburetor cleaningElectrical repair+ Punctuality+ Quality+ Professionalism
RitaLocal Guide · 79 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Mark, Richard, Mike, thank you for your hard work you did on my car. These mechanics are very honest, professional, and caring. I went to 3 different mechanics and no one wouldn't help. These guys work with me to find the best cost so I could get my car working. They are very straightforward, and explain the problem…

Air & cabin filter replacementAuto battery replacementSteering & suspension repair+ Punctuality
ShawnLocal Guide · 49 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I have been bringing my family cars to these guys for a few years now and they are the BEST. We started going to them when a dealer quoted over $3K of work to get my daughter's car running again and they did it for about half the amount. These guys are honest about the work that is needed immediately and if there…

Auto engine diagnosticEngine repairGeneral repairs & maintenance
Jade9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Never had any issues with their work on my vehicles i’ve brought in, i’d 1000% recommend to anyone! Great people and great service. Definitely the best care care place in that plaza!

A/C installation & repairAuto A/C replacementAuto battery replacement
Jan4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

I can't say enough about these guys. They work very had to make sure every detail is taken care of. I highly recommend them.

Air & cabin filter replacementAuto engine diagnosticEngine repair+ Punctuality+ Quality+ Professionalism
Ray12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

My 2006 Toyota Tundra needed some TLC . All Valley checked my truck showed me the problems and quoted a price . The price was fair the mechanic was excellent . I would most certainly recommend All Valley to anyone who has a vehicle in need of service .

Engine repairGeneral repairs & maintenanceOil change
DonLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

I have been using All Valley for at least the last three years at this location. I have found the service and professionalism better than other shops. No one wants to have to pay for car repairs but if we do, then we want to know those we are dealing with are honest and reasonable. I have always felt the charges…

A/C installation & repairBrakesAuto engine diagnostic
Cord11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

My wife’s car check engine light came on and wasn’t running right took it in and as like last time they did a good job again very friendly and nice people have told my daughter to use them if she needs car repair and also my friends will do busiwith them again

Auto glass repairEngine repairGeneral repairs & maintenance
Austin2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★

Took my car here to get a miss fire fixed and they stated they fixed it after getting the vehicle back I didn’t even get two blocks away and same exact issue looked in my engine bay and found a cookie. When I called and asked about it Mel stated her techs couldn’t afford cookies. Then the next excuse was that the…

Customer photo from Austin's review
Engine repair
Gayle2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Everyone you encounter is very professional and yet so friendly. A great job was done on both the problems with my vehicle. Went above and beyond to check for any other problems, but luckily everything else was good. I highly recommend Surprise Car Care.

BatteryEngine repair+ Punctuality+ Quality+ Professionalism
Mike2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great place to take your car. Friendly, professional and do good work. I've been taking my cars there for years and will continue doing so. I recommend them to everyone.

ElectricalAuto engine diagnosticEngine repair+ Punctuality+ Quality+ Professionalism
Venus2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

i have had my car serviced by these fellas many times and have always been satisfied with the care i’ve gotten. my car has sentimental value to me and they’ve always cared to hear my silly stories and taken great care it. they’ve fixed minor and more major issues and have been nothing but pleasant and personable.…

BrakesAuto engine diagnosticElectrical repair+ Quality+ Professionalism+ Value
CoraLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★

Had to bring my car three times for fuel pump replacement, hopefully it is done correct this time. Really thought this place had great reviews but in my case sadly disappointed. Well car died the next day and had to have it towed again. Now mechanic error. GEEZE NEVER AGAIN!!!!!!!

Auto engine diagnosticEngine repairGeneral repairs & maintenance− Quality− Professionalism
Nate1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Excellent service, knowledgeable staff that helps explain the issue and exactly how to fix it. They don’t confuse and overcharge you like most auto shops. They are affordable, friendly and stand by their work. Our cars will only be going to them from here on out!

Auto engine diagnosticElectrical repairEngine repair+ Punctuality+ Quality+ Professionalism
Sara14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I have used them for 2 years now. They do excellent work, they get me in in a timely manner, and I highly recommend them!!

Air & cabin filter replacementBody & TrimBrake service & repair+ Punctuality+ Quality+ Professionalism
A.2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I chose Surprise Car Care because they had excellent reviews. They did not disappoint. I had a short time to get my truck to pass emissions and there was a loud knocking noise coming from under my truck. They were extremely kind to me, reasonably priced and even text me to make sure it had passed emissions and…

Auto engine diagnosticEngine repairGeneral repairs & maintenance+ Quality
Caleb5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Thank you Mike for providing a superior quality automotive repair facility for all of us in Surprise. Your entire staff is friendly, honest, and reliable. Your technicians are the only ones I trust to work on my vehicles. Thank you for keeping my family moving safely down the road! P.S. I would like to give a shout…

A/C installation & repairAir & cabin filter replacementAuto engine diagnostic+ Punctuality+ Quality+ Professionalism
Jim2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Great work at a fair price . We have had a few repairs done here and have been very pleased.

Engine repair
CorrayLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Love this place I’ve serviced my entire families cars here and got treated fair everytime with outstanding service and cheapest prices in the valley for grade A professional mechanic work. Mark is always helpful for anything I need.

BatteryAuto engine diagnosticEngine repair+ Punctuality+ Quality+ Professionalism
Chris10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Richard and his team were great. Got my daughters jeep up and running at a very fair price. They will be getting all of my auto repair business from here on. Highly recommend!

Engine repair+ Quality+ Professionalism+ Value
BeckyLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Very happy with my experience at Surprise Car Care. Excellent service for a fair price. We will be bringing our vehicles here for all maintenance and repairs from now on!

Engine repairGeneral repairs & maintenanceTransmission+ Punctuality+ Quality+ Professionalism
Levi7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

These guys are my new go to mechanics! They are professionals of the highest caliber and I was very pleased with their level of communication during the duration of having my vehicle. Highly recommend Surprise car care for all your vehicular needs💯. Plus they work closely with a finance company, which was really…

Auto engine diagnosticElectrical repairEngine repair+ Punctuality+ Quality+ Professionalism
Steven1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Rating only, no written review.

Engine repair
Dion2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Engine repair
RobLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Rating only, no written review.

Engine repairGeneral repairs & maintenanceOil change
GabrielLocal Guide · 37 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Engine repair
loronzo1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

ElectricalAuto engine diagnosticEngine repair+ Punctuality+ Quality+ Professionalism
JohnLocal Guide · 34 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Engine repair
tina3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Engine repair
FrankieLocal Guide · 30 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Rating only, no written review.

Engine repair+ Punctuality+ Quality+ Professionalism

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 41%Reasonable 53%Overpriced 1%Not sure 4%

Jobs customers hired them for

Compare with