Experts Reviews · Company report
All Valley Car Care Surprise logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%77+42Reliability 24%69+16.7Value 14%100+14.1Replies to reviews 7%44+3.1Craft & service penalty87−1.3Experts Score= 75Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.75SCORE

All Valley Car Care Surprise

Surprise, AZ · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #117Position by Experts Score among all companies we track in this category. of 160 oil change services · 4.8★ from 790 Google reviews

Report card

Percentile vs other oil change services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.All Valley Car Care Surprise is better than 77% of oil change services.B
77
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.All Valley Car Care Surprise is better than 69% of oil change services.B
69
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.All Valley Car Care Surprise is better than 87% of oil change services.A
87
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.All Valley Car Care Surprise is better than 100% of oil change services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.All Valley Car Care Surprise is better than 100% of oil change services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.All Valley Car Care Surprise is better than 44% of oil change services.C
44

Reviews for your job

Customers hired All Valley Car Care Surprise for 8 kinds of job.

All Valley Car Care Surprise for oil change

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Jobs reviewedHow many Google reviews are tagged with this job.63
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.92
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 78/100.How Job match is calculatedBuilt only from reviews Google tagged “Oil change”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#63 / 140
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.93%

All 63 Google reviews tagged “Oil change” · showing 20

MikeLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

I am new to the area and in July 2023 my 2001 JEEP Wrangler Air Conditioning was not performing. I scanned the internet and picked All-Valley Suprise to resolve my issue. I spoke with Mark on the phone and he said to "come right in". My AC issues were diagnosed and repaired to my satisfaction and expectations. I…

Reasonable priceAuto water leak repairGeneral repairs & maintenanceAuto A/C recharge
Steve9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

First time having service on my prize 2006 Mercedes Benz in Arizona. Alex and the team were careful and thorough. Provided recommendations for future work but assured me that it was not critical to be done soon. M-B dealership quoted nearly double for the same work. I will be working with All Valley CarService in…

General repairs & maintenanceWiper blade installationOil change
BenettaLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

If you want it done right the first time, go to All Valley Car Care (formerly Suprise Car Care). Always Professional and Very Friendly and their Prices are Great. Mike, Chris, Mark, Matt and all the crew have taken Excellent care of my Vehicle repairs for about 14 years. My Family and I won't let anyone else touch…

Great priceA/C installation & repairAir & cabin filter replacementBattery
SteveLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I cannot say enough that All Valley Car Care is the absolute best repair shop in the valley. Let me tell you my story. This was my son’s car. His battery was bad. Him and I replaced the battery ourselves in the garage. He had a check engine light on and the car needed an oil change. We brought his car to All Valley.…

Great priceElectrical repairAuto engine tuningOil change
NickLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

⭐⭐⭐⭐⭐ I finally decided to stop taking my 2022 Ford Maverick to the dealership and gave All Valley Car Care a try, and I’m so glad I did! My wife has been bringing her Toyota Corolla here for quite a while, and my father has trusted them with his vehicles for years, so it was about time I did the same. They…

Reasonable priceAir & cabin filter replacementTire rotationsVehicle Inspection
Roberty3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I have an old tundra that they'd worked on several times they honor their warranties on parts of labor and are very honest , very pleased. Greg

Reasonable priceAuto engine diagnosticEngine repairOil change
David4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I have an old vehicle that has been a pain to maintain and a lot a places I’ve been to just seems to not get it right and find the actual issues going on, until I found this place! This has been hands down the best places I’ve been for a car repair shop. They maybe a smaller shop and all but they know their stuff…

Reasonable priceGeneral repairs & maintenanceVehicle InspectionAir conditioning
Miguel13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Always Very Professional and Reliable with every repair 100% guaranteed. *Mechanic s are very knowledgeable

Reasonable priceAuto A/C rechargeElectricalTire rotations
MarandaLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Easy to schedule appointment online. Went in for regular maintenance/oil change ended up having to replace my serpentine belt. They were reasonably priced and very good customer service would highly recommend. Did not try to upsell me on replacing other things that aren’t needed right away, just told me what was urgent. Which was much appreciated.

Reasonable priceGeneral repairs & maintenanceVehicle InspectionOil change
Greg9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Very professional, friendly, and through. I was surprised at the care taken to inspect everything!

Reasonable priceVehicle safety inspectionOil change
Sarah13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Finally …,, a mechanic I can trust! Thank you, All Valley Car Care, for taking such good care of me.

Auto battery maintenanceOil change
Becky9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★

Did repairs that we did not authorize, no pictures, no communication, dont know if they needed to be fixed, one of the parts they replaced was the transmission cooler, first time I drove the truck to work transmission did not feel right, stopped and checked, very very low on transmission fluid,I think they forgot to refill the transmission,

OverpricedTransmissionAuto water leak repairAuto maintenance
BOXXOUTTLLC1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Highly recommend All Valley Car Care for all your auto needs! Mark was amazing and took care of all our vehicle needs!!!

Reasonable priceElectrical repairGeneral repairs & maintenanceAuto engine diagnostic
Amanda13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

The whole team here is fantastic! Jason was great help. I was referred here by my family and am so glad I could bring my car here and not be worried about getting ripped off. They were fast and efficient!

Great priceGeneral repairs & maintenanceAuto engine diagnosticBrake service & repair
JohnLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Excellent customer service and professionalism. They do take care of their veterans 🇺🇲

Great priceTransmissionAuto maintenanceOil change
Joseph8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Between my Dad, my Brother, myself and now my girlfriend we have established a lifetime shop for our mechanic needs!! The service has ALWAYS exceeded our expectations, the 5 vehicles we take there have always been well taken care of in a timely fashion and communication is prompt and accurate. Mark and Mike have…

TransmissionCarburetor cleaningElectrical repair+ Punctuality+ Quality+ Professionalism
RitaLocal Guide · 79 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Mark, Richard, Mike, thank you for your hard work you did on my car. These mechanics are very honest, professional, and caring. I went to 3 different mechanics and no one wouldn't help. These guys work with me to find the best cost so I could get my car working. They are very straightforward, and explain the problem…

Air & cabin filter replacementAuto battery replacementSteering & suspension repair+ Punctuality
Shirley3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Great service Richard and Mark are great they take call our cars there

Air & cabin filter replacementAuto maintenanceGeneral repairs & maintenance
Gwen2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Very friendly staff and the best service.

Auto battery replacementOil changeVehicle Inspection
ShawnLocal Guide · 49 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I have been bringing my family cars to these guys for a few years now and they are the BEST. We started going to them when a dealer quoted over $3K of work to get my daughter's car running again and they did it for about half the amount. These guys are honest about the work that is needed immediately and if there…

Auto engine diagnosticEngine repairGeneral repairs & maintenance

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Price

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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 41%Reasonable 53%Overpriced 1%Not sure 4%

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