Experts Reviews · Company report
All Valley Car Care Surprise logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%77+42Reliability 24%69+16.7Value 14%100+14.1Replies to reviews 7%44+3.1Craft & service penalty87−1.3Experts Score= 75Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.75SCORE

All Valley Car Care Surprise

Surprise, AZ · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #117Position by Experts Score among all companies we track in this category. of 160 oil change services · 4.8★ from 790 Google reviews

Report card

Percentile vs other oil change services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.All Valley Car Care Surprise is better than 77% of oil change services.B
77
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.All Valley Car Care Surprise is better than 69% of oil change services.B
69
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.All Valley Car Care Surprise is better than 87% of oil change services.A
87
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.All Valley Car Care Surprise is better than 100% of oil change services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.All Valley Car Care Surprise is better than 100% of oil change services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.All Valley Car Care Surprise is better than 44% of oil change services.C
44

Reviews for your job

Customers hired All Valley Car Care Surprise for 8 kinds of job.

All Valley Car Care Surprise for vehicle inspection

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.19
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.79
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 67/100.How Job match is calculatedBuilt only from reviews Google tagged “Vehicle Inspection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#45 / 54
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 19 Google reviews tagged “Vehicle Inspection”

MikeLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

I am new to the area and in July 2023 my 2001 JEEP Wrangler Air Conditioning was not performing. I scanned the internet and picked All-Valley Suprise to resolve my issue. I spoke with Mark on the phone and he said to "come right in". My AC issues were diagnosed and repaired to my satisfaction and expectations. I…

Reasonable priceAuto water leak repairGeneral repairs & maintenanceAuto A/C recharge
NickLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

⭐⭐⭐⭐⭐ I finally decided to stop taking my 2022 Ford Maverick to the dealership and gave All Valley Car Care a try, and I’m so glad I did! My wife has been bringing her Toyota Corolla here for quite a while, and my father has trusted them with his vehicles for years, so it was about time I did the same. They…

Reasonable priceAir & cabin filter replacementTire rotationsVehicle Inspection
David4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I have an old vehicle that has been a pain to maintain and a lot a places I’ve been to just seems to not get it right and find the actual issues going on, until I found this place! This has been hands down the best places I’ve been for a car repair shop. They maybe a smaller shop and all but they know their stuff…

Reasonable priceGeneral repairs & maintenanceVehicle InspectionAir conditioning
Pramendra6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★

Very disappointing service. If you own a European/German vehicle such as a Mercedes, I would strongly recommend seeking a specialized service provider. I took my daughter’s 2018 Mercedes GLS 350 (low mileage) to this shop due to a coolant warning. During the first visit, they advised replacing the coolant tank,…

Vehicle InspectionService not listed
MJLocal Guide · 67 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Mike and his team can be trusted to complete repairs in a professional manner. Allways a fair price and great service.

General repairs & maintenanceVehicle InspectionBrakes
MarandaLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Easy to schedule appointment online. Went in for regular maintenance/oil change ended up having to replace my serpentine belt. They were reasonably priced and very good customer service would highly recommend. Did not try to upsell me on replacing other things that aren’t needed right away, just told me what was urgent. Which was much appreciated.

Reasonable priceGeneral repairs & maintenanceVehicle InspectionOil change
AngelaLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Absolutely love this place. Found my new auto shop!!!

Great priceGeneral repairs & maintenanceAuto brake repairVehicle Inspection
TerrieLocal Guide · 44 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Looking for dependable honest mechanic. Look no further...excellent service.

Great priceAir & cabin filter replacementVehicle InspectionAuto A/C replacement
Gabriel5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Fast Friendly service,and honest prices

TransmissionVehicle Inspection
CourtneyLocal Guide · 88 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

I've brought 4 cars in total to this shop. They work fast, and work with you to ensure they can work in your budget. Recommend them hands down!

Reasonable priceElectrical repairAir & cabin filter replacementSteering & suspension repair
Desiree12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

This place is honest & transparent! I appreciate them working so hard on my 2005 Honda CRV, she's my baby.

Auto brake repairVehicle InspectionAuto brake replacement
Joseph8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Between my Dad, my Brother, myself and now my girlfriend we have established a lifetime shop for our mechanic needs!! The service has ALWAYS exceeded our expectations, the 5 vehicles we take there have always been well taken care of in a timely fashion and communication is prompt and accurate. Mark and Mike have…

TransmissionCarburetor cleaningElectrical repair+ Punctuality+ Quality+ Professionalism
TigLocal Guide · 8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

I really like the team here at All Valley Car Care in Surprise. This is the only place I take my vehicles to get worked on when I'm not able to fix things myself. I just recently took my buick over due to lack of power. I talked with the team and described the issues I was experiencing. They explained what they…

General repairs & maintenanceAuto engine diagnosticVehicle Inspection+ Quality+ Professionalism+ Value
Cassaundra4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

HIGHLY recommend!!! I have found my new mechanic! They were so kind and considerate, they did a very thorough inspection of my car for free, and took pictures of everything. They then explained in detail what each issue or concern is, if it MUST be replaced and when they suggest a replacement. They were not pushy,…

Air & cabin filter replacementAuto battery replacementSteering & suspension repair
Gwen2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Very friendly staff and the best service.

Auto battery replacementOil changeVehicle Inspection
Julie16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Phenomenal service, honest employees. We will never take our vehicles anywhere else! So thankful for the great team at All Valley Car Care Surprise.

General repairs & maintenanceVehicle Inspection
Robert5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Professional and friendly. Good experience.

Auto maintenanceOil changeVehicle Inspection
becky5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We called for the 1st time, got the old truck in, they fixed everything we asked for with no hidden charges, and listed everything that it still needs, we will definitely be back and will highly recomend the store in surprise at 115th ave

Air & cabin filter replacementAuto water leak repairBrake service & repair
Drake2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Very good people at the front desk and doing the repairs, made sure to do all they could to help and has a pretty sick diagnosis report with pictures and descriptions

A/C installation & repairAir & cabin filter replacementAuto A/C recharge

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 41%Reasonable 53%Overpriced 1%Not sure 4%

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