How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%83+20.1Value 14%100+14.1Replies to reviews 7%93+6.6Craft & service penalty92−0.8Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCOREAllen's Automotive
Rutland, VT · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #22Position by Experts Score among all companies we track in this category. of 78 tire shops · 4.8★ from 268 Google reviews
Report card
Percentile vs other tire shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Allen's Automotive for 8 kinds of job.
Allen's Automotive for general repairs & maintenance
Clear ✕All 34 Google reviews tagged “General repairs & maintenance”
Allen’s is fantastic. I’ve been taking my vehicles there for about 3 or so years. I always get fast, kind, and reliable service. The staff is knowledgeable and friendly. I would recommend Allen’s to anyone who is looking for a great team of people who care about cars.
Excellent service on our 1992 Mercedes 300E. Diagnosed and fixed difficult starting problem, replaced screen washer pump, diagnosed and fixed ABS warning light problem, carried out routine maintenance and annual certification. All work performed by Chris, who did an excellent job. This coupled with very responsive…
Quality and quick services provided. The staff are friendly and knowledgeable. I would recommend Allen’s Automotive to everyone.
Have used Allen's twice now and have received great service, they take an interest to make sure everything is right for you.
My BMW had a no start condition any many of the AAA towing local repair shops would not take the car. Allen’s auto took the car and successfully diagnosed land repaired the car. They were excellent communicators providing pictures and updates. Repair was done at a fair price. Logan the service guy was excellent in communication
Great people, good diagnosis. They did the work accurately and got my rather unusual wheelchair vehicle back up to good running in no time. They are a small, family-run shop, not connected to a big corporation, so I appreciate pointing others to Allen's Automotive for car repairs! Best in the area. I went back just…
Great service! Came in with no notice and they got me back on the road after I punctured a tire.
Excellent service, knowledgeable employees. They care about the customer
They are the best. Help me remember appointments and maintenance. Good folks.
They were true to their word, staying local/friendly and got me on the road! I'll be back!
Always able to fit me in. Does an amazing check over of your car every time. Let’s you know about any possible issues, but does not pressure you to fix them immediately/through Allen’s. I swapped to them a year or so ago and won’t be swapping again
Very pleasant experience! Staff was very caring and flexible. Can't wait to return.
The guys did a great job. Very informative and friendly, from the office staff to guys doing the work.
Awesome customer service and outstanding work! We never even think about taking the cars anywhere else!
Always the best work! They will be honest and help however they can. Plus Felicia (in the office) is one of the coolest chicks you’ll ever meet!
Excellent service,they'd did exactly what I had asked for and were very prompt and super friendly. Will absolutely be using them again; HIGHLY RECOMMEND.
Very helpful and knowledgeable folks here! They always find a way to get my vehicle in the shop promptly and to get the issue resolved promptly as well! Thanks.
I don’t often write reviews but felt I had to for Allen’s Automotive. I’ve been a customer for the past 3 years and can say nothing but good things about the automotive services I’ve received, especially from Felicia, who works the desk. She is very knowledgeable and can usually provide me with the correct diagnosis…
Very professional and timely very thorough
I was thoroughly impressed with the service at Allen's. Being new to the Rutland area, I asked a friend for advice on where to bring my car. They highly recommended Allen's so I figured I would give them a shot. Right from the start, scheduling my appointment with Felicia was very easy. I received a reminder the…
It’s excellent ! The second time we have used them. It’s a little more expensive than the Dealership but worth it
Was looking for a new repair shop to service and repair my 2nd Gen Tacoma. Asked around and check Yelp and Allen’s Automotive came up 5 Stars which I thought was impossible so I decided to give them a call. Felicia who is the Service Advisor was friendly, professional, and very responsive to all my questions. They…
Everytime I have a problem with my old Mercedes Allen's Automotive is the place I go. They are prompt, efficient, very knowledgeable and I have never been disappointed with their work. I highly recommend anyone, with a difficult to repair vehicle, to give them your business.
From the initial phone call to getting car serviced throughout the whole process Felicia was pleasant and helpful. This was my 1st time using Allen's Automotive but it definitely will not be the last. They have earned a life long customer. Highly recommended
Always good service....always friendly....always fair prices....recommend them.
Felicia is so friendly and a pleasure to work with. Always Accommodating. Professional. Skilled.
Always get an appointment quickly, Get back to you ASAP whatever the problem is , Extremely courteous and informative.
Had a great experience with Allen's!
New car dealer feel, from local shop!! They perform a full review of your vehicle with a report to help guide your decisions on current issues, as well as upcoming items. Their range of experience is very impressive, I have a Mercedes car and diesel Dodge truck, they knew both inside and out!! They found the…
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General repairs & maintenance | 34 | — |
| Vehicle Inspection | 25 | — |
| Oil change | 24 | — |
| Brakes | 15 | — |
| Vehicle safety inspection | 14 | — |
| Auto maintenance | 13 | — |
| Tires | 9 | — |
| Auto brake repair | 9 | — |
