INTERIOR CLEANING SERVICES · VIRGINIA BEACH, VA
Allen's Dry-N-Clean Carpet Cleaning logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%68+23.8Reliability 15%63+9.5Craft & service 20%63+12.6Value 10%74+7.4Momentum 8%24+1.9Track record 7%98+6.9Accountability 5%8+0.4Experts Score= 62Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.62SCORE

Allen's Dry-N-Clean Carpet Cleaning

Better than 65% of interior cleaning services · #7 of 20

4.9★1,302 Google reviewsGoogle star rating as shown on Google Maps.
4.89★last 12 monthsAverage stars on reviews from the last 12 months only.
0.9%1–2★ in 2 yrs (avg 2%)Share of reviews from the last 24 months that gave 1 or 2 stars.
27%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Allen's Dry-N-Clean Carpet Cleaning for area rug cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.94
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.95
Usually paidThe price range customers picked most often for this job.$500+
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 88/100.How Job match is calculatedBuilt only from reviews Google tagged “Area rug cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 7
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 94 Google reviews tagged “Area rug cleaning” · showing 20

★★★★★ Monica · 3 weeks ago

I've used Dry-N-Clean twice now to clean our woolen area rugs. The company is terrific -- the rugs have been thoroughly cleaned and look beautiful. Fernando, our carpet specialist, is a pleasure to work with. The company stands behind their work and I will certainly use Dry-N-Clean again in the future.

Paid $400–450Reasonable priceArea rug cleaning
★★★★★ M. · Edited 3 months ago

Dry N Clean did a wonderful job cleaning the two bedroom wall to wall carpets. One needed pet odor removal. Fernando was very friendly and helpful, explaining the whole process and showing me the invoice in advance. He took his time, put down cloth tarps where the hose would lay, and was careful with the furniture I…

Paid $500+Reasonable priceCarpet steam cleaningPet stain & odor removalArea rug cleaning
★★★★★ Patricia · Edited 4 months ago

Very professional and did a great job. My carpet looks beautiful!

Paid $200–250Area rug cleaning
★★★★★ Craig · Edited 5 months ago

Allen's Dry and Clean did a great job. This is the second time they have done my carpet to include the stairs and a Persian rug. Outstanding job again. The use of the front door screen and the protector material laid on the floor where the hoses would be placed as to not damage any flooring and guards to protect the…

Reasonable priceCarpet steam cleaningArea rug cleaning
★★★★★ Beth · Edited 11 months ago

Matt was extremely professional, responsive and meticulous with attention to detail. Would HIGHLY recommend this company and plan on using them on a bi- yearly schedule.

Paid $500+Reasonable priceCarpet steam cleaningArea rug cleaning+ Punctuality+ Value
★★★★★ Denise · Edited a year ago

This is probably the 4th time over a few years that I have used this company and they always deliver. Great service by very nice employees, beautifully cleaned carpets, on time and reasonable prices. And they listen.

Paid $200–250Reasonable priceGeneral carpet cleaningPet stain & odor removal+ Punctuality+ Quality
★★★★★ Casey · a year ago

The team was fantastic. I scheduled online to have a chair cleaned prior to moving overseas. Not knowing about the minimum needed for home visits they helped me out by identifying the best rug in my house to get cleaned in order to meet that minimum. They even quick turned the rug cleaning to ensure it made it back…

Reasonable priceUpholstery cleaningArea rug cleaning
★★★★★ Janis · Edited a year ago

Several of my neighbors recommended Allen's Dry-N-Clean Carpet Cleaning. They arrived on time, thoroughly cleaned the carpet and added protectant. This is the second time I used Allen's and once again they did a great job. Matt, the tech, listened to my concerns and offered solutions. Thank you

Carpet steam cleaningUpholstery cleaningGeneral carpet cleaning
★★★★★ Michelle · Edited a year ago

Great experience…. Great price…. Looks great. Matt is wonderful. We have teenagers, a puppy, another dog and a full house most of the time. Carpets probably 20 years old and they literally look new and house smells great. No dog smell.. ❤️

General carpet cleaningPet stain & odor removalArea rug cleaning+ Responsiveness+ Punctuality+ Quality
★★★★★ Donna · Edited 2 years ago

My technician Matt was great! Very knowledgeable about his services and products. Easy to talk to with amazing attention to detail. I would not hesitate to recommend him and this company to others!

Area rug cleaning+ Responsiveness+ Punctuality+ Quality
★★★★★ katherine · Edited 2 years ago

I highly recommend Allen's Dry-N-Clean Services. Matt did an excellent job on my carpets. Thank you Allen's Dry-N-Clean for your hard work, professionalism and attention to detail!

Area rug cleaningGeneral carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
★★★★★ Lori · Edited 3 years ago

I am extremely satisfied with the service and professionalism of Allen's Dry-N-Clean. My tech Jaquelle, did an awesome job and his attention to detail was beyond my expectations. I would highly recommend this company to anyone looking for a quality company who really stands behind their work.

Area rug cleaningGeneral carpet cleaning
★★★★★ Mimi · 3 years ago

Matt was wonderful! He arrived on time and was very professional he took care while providing his service and could see his quality of work, I would definitely recommend this company, he removed let stains and left the carpet looking beautiful as well and with a clean scent to add. Thank you Matt!!

Area rug cleaningGeneral carpet cleaningUpholstery cleaning+ Punctuality+ Quality+ Professionalism
★★★★★ Caroline · 3 years ago

I highly recommend Allen’s Dry N Clean Carpet Cleaning. I have used them over the past 3 years and I am always pleased with their work. I always request Matt. He is professional, meticulous, friendly, trustworthy, and takes pride in his work.

Area rug cleaningGeneral carpet cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
★★★★★ richard · 3 years ago

It took 3 times to remove the odor from my rug but you stayed with it and got it right.

Area rug cleaningPet stain & odor removal
★★★★★ Donovan · 3 years ago

Great experience and amazing cleaning !

Area rug cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
★ Jennifer · 3 years ago

Poor quality for above average cost. For example, in one of the rooms cleaned there were two large areas left untreated. The first was because there was a rocker blocking the area so it was left undone. The second area was covered by kids toys that didn’t get moved. Also, there was a door to the bathroom that was…

Area rug cleaningPet stain & odor removal− Responsiveness− Quality
★★★★★ Craig · Edited 3 years ago

On time and professional.

Carpet cleaningArea rug cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
★★★★★ Sandie · 3 years ago

Cleaned our area rugs thoroughly. Did a fantastic job!

Area rug cleaning+ Responsiveness+ Punctuality+ Quality
★★★★★ Carrie · 3 years ago

I had a light cream rug, which would show any stain or mark. It looks totally brand new. I felt the service was quick concise and they communicated well.

Area rug cleaningGeneral carpet cleaning

Show more area rug cleaning reviews (74 more) →

vs category

Blue = Allen's, grey = interior cleaning services average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02024-Q1: 4.91★ (22 reviews)2024-Q2: 4.96★ (46 reviews)2024-Q3: 4.84★ (32 reviews)2024-Q4: 5.00★ (32 reviews)2025-Q1: 5.00★ (26 reviews)2025-Q2: 5.00★ (32 reviews)2025-Q3: 5.00★ (34 reviews)2025-Q4: 4.97★ (40 reviews)2026-Q1: 4.75★ (24 reviews)2026-Q2: 5.00★ (22 reviews)2026-Q3: 5.00★ (21 reviews)2026-Q4: 4.43★ (7 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

$309+52% vs typical interior cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Great price 34%Reasonable 62%Overpriced 1%Not sure 2%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%68+23.8Reliability 15%63+9.5Craft & service 20%63+12.6Value 10%74+7.4Momentum 8%24+1.9Track record 7%98+6.9Accountability 5%8+0.4Experts Score= 62Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
68
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
63
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
63
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
74
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
24
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
98
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
8

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+399 / −3
Professionalism
+377 / −5
Responsiveness
+325 / −2
Punctuality
+334 / −2
Value
+295 / −2

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