How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%68+23.8Reliability 15%63+9.5Craft & service 20%63+12.6Value 10%74+7.4Momentum 8%24+1.9Track record 7%98+6.9Accountability 5%8+0.4Experts Score= 62Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.62SCOREAllen's Dry-N-Clean Carpet Cleaning
Better than 65% of interior cleaning services · #7 of 20
Allen's Dry-N-Clean Carpet Cleaning for carpet steam cleaning
Clear ✕All 114 Google reviews tagged “Carpet steam cleaning” · showing 80
Outstanding work
Excellent service. Prompt, polite. Reasonable price. Great job!! I would definitely recommend this company!
First of all the cleaning tech REEKED. His body odor was horrendous. If we didn’t need them cleaned right away I would have sent him away. Second is he didn’t get rid of stains on carpet and my hall rug is now warped looking, it has ripples on the sides and no longer adheres to the floor.
Excellent job! Will use again!! Technician was knowledgeable, courteous, and professional. Price not bad either!!!
Fernando did an outstanding job! He really took his time and was incredibly thorough from start to finish. He pre-treated the carpets before cleaning and paid close attention to the high-traffic areas and spots that needed a little extra work. Nothing felt rushed, and you could tell he genuinely cared about doing…
Technician arrived on time, polite and professional, very efficient and knowledgeable.Highly recommend this company.
Fernando cleaned our carpets. He was excellent Carpets look great I would highly recommend. I switched from Stanly Steamer several years back could not be more satisfied.
Ed arrived timely, spot cleaned carpet stains from my small dog and worked efficiently to complete the job. He took extra care to suction all water/ cleaning solution and did an immediate wipe down of surrounding hardwood surfaces. Ed is friendly and professional- I highly recommend services
Top professional cleaning service from scheduling to cleaning with great smelling products. Highly recommended!
We had a great experience! From the initial scheduling to the updates on the day of our appointment, communication was excellent every step of the way. Fernando was professional, courteous, and did an outstanding job. The entire process was smooth and stress-free, and our carpets look great. I would definitely…
Informative about expected results. Careful in setting up equipment. Took care not pull hoses across dry wall corners and trim. Set up barrier across front door while door was required to be open for equipment.
Dry N Clean did a wonderful job cleaning the two bedroom wall to wall carpets. One needed pet odor removal. Fernando was very friendly and helpful, explaining the whole process and showing me the invoice in advance. He took his time, put down cloth tarps where the hose would lay, and was careful with the furniture I…
Matt Nichols showed up on time and went through the house with me as I identified problem areas and such! Super friendly guy and he made the whole process super simple for me. I checked on the house the next day and was blown away. The carpet looked amazing and some stains I was sure would not budge had disappeared.…
Showed up on time and did a great job!
Best carpet cleaning company! We have been used several different carpet cleaning companies during past years, you are the best one! Mr.Edwin Louis-Jeune is very professional and very detailed ! After his great work, our carpet looks like new again. I definitely will use your company again!
Carpets picked up as promised. Matt delivered the cleaned carpets, placed them and cleaned a recliner. Cost reasonable and to my expectation. Matt is professional, wants customer to be satisfied with his work.
Allen's Dry and Clean did a great job. This is the second time they have done my carpet to include the stairs and a Persian rug. Outstanding job again. The use of the front door screen and the protector material laid on the floor where the hoses would be placed as to not damage any flooring and guards to protect the…
Professional in every way
Matt was awesome! He was very professional, respectful of my time but through and the carpets look and smell great! The pricing was more then fair and the estimate was spot on. Will totally use this company again in the future.
They did a great job, I would absolutely use these guys again!
Absolutely fantastic service! My “older” carpets always look brand new after Matt cleans them.
Absolutely impressed from the greeting to the end. Very profound individual and the quality of the job. Thank you so much!
The technician was wonderful. He did a great job. Carpets never looked any better.
Omg I love yall work and great customer service definitely recommend
Great work fair prices. Fernando does a wonderful job and shows quality
Thank you for doing a very nice job on our carpets! We appreciate the nice work! Maria Lancaster
Matt showed up on time, listened to what we were expecting, explained his plan to address our needs and quickly worked on completing the service. He was pleasant and professional to work with. I would definitely use this service company again and recommend them to anyone looking for a great job at a fair price.
They did a fantastic job getting pet stains and odors out of my carpets. Fair price and responsive service. Would recommend 👌
Fernando removed red oil paint stains from carpet. He was efficient, extremely results oriented, and a perfect gentleman.
Fernando was awesome…an absolute perfectionist! All of our carpets, rugs, and cushions look brand new.
We had a great experience with this carpet cleaning company from start to finish. Matt was the technician who serviced our home, and he did an outstanding job. He was professional, on time, and took the time to explain the process before getting started. The carpets look noticeably cleaner and fresher, and even some…
Matt did an EXCELLENT JOB! Very thorough and wanted to please!!
Fernando was amazing! From the time he arrived until the time he left, he was very pleasant. My job was not the smallest but he gave me a fair price, it was pricey but as usual it’s worth it. They have some of the best carpet cleaning supplies and equipment in the industry. You pay for what you get and they have…
I have used Allen's for over 22yrs.They have never failed me.Always a great job/ always professional friendy staff.
Fernando was great and was able to remove a tar stain that was over two years old.
Amazing company and service. All stains were removed !!
On time, customer friendly and excellent carpet cleaning service.
We’re extremely pleased with the results of our recent experience with Allen’s Dry-N-Clean Carpet. The service technician’s name was Fernando Pascuzzi. Mr. Pascuzzi was professional, fast, thorough and friendly. The technician always makes the difference between deciding to use a company again or not. We can…
I am very pleased with the company and Matt, the service tech. He was very polite and he did an excellent job.
We just had Matt come over and he did such a thorough job, he was timely, professional, and kind. The carpets haven't looked this good since installation. Thank you!
We always ask for Matt. He is so polite and professional and does a wonderful job on our carpets!
Matt was extremely professional, responsive and meticulous with attention to detail. Would HIGHLY recommend this company and plan on using them on a bi- yearly schedule.
This is probably the 4th time over a few years that I have used this company and they always deliver. Great service by very nice employees, beautifully cleaned carpets, on time and reasonable prices. And they listen.
Excellent! Matt did a fantastic job! We’ve used Allen’s Dry N Clean for years…and Matt has been to our home before! Very much appreciate his attention to detail!
Fair price for a fantastuc job!! Had a couch, 3 oriental rugs and two bedroom carpets cleaned before a move they made it so easy!
The BEST
Matt was very knowledgeable, professional, and did an awesome job cleaning my carpets! I will definitely call again for my next cleaning!
Very nice pleasant your man excellent work carpets looked woderful.like brand new.
Great service. Carpets look new again!
Great technician. Answered all questions. Did a great job on the entire house.
Excellent job! Office staff is very kind and the technician was very thorough and informative! I have used them for years!
Matt Nichols was very thorough with my carpets and went the xtra mile to make sure each carpet was clean. He was on time, kind and left no mess. The carpets were not soaking wet and drying very fast.
Fernando was awesome would highly recommend him
Matt did an amazing job. Very meticulous and neat. We discussed the plan ahead of time and he was very patient as I pointed the areas I was concerned about. I would recommend to anyone needing their carpet cleaned.
My traffic areas were looking rough. Matt came out and took care of the challenge. The carpet looks brand new!!! Thanks Matt!!
Showed up On time ready to. Great job cleaning our carpets. Professional and would recommend.
Matt was absolutely AMAZING! So happy I went with this carpet cleaning company. Everything was completed in a timely manner and I am very satisfied 🙏🏽
Very professional, courteous, and thorough! Definitely calling again the next time I need my carpets cleaned!
Matt arrived at a great time and got right to work as usual. He did a great job on the steps to our little office area over our garage. Cleaned the Guest Bedroom, Master Bedroom, and small computer room, and the main hallway, and our Family ROOM. He is always moving ahead. He does excellent work any time we have…
Great service.
Matt was awesome and did a fantastic job!
Quick. Easy. Painless. Professional. Exceptional.
Hats off to Matt and the rest of the team! Been using them for a few years now for carpet cleaning. always very courteous, flexible with appointments and very thorough. thanks so much!!
Great service!
Dry N Clean is the absolute best carpet cleaning company in Hampton Roads. Edwin’s professionalism and quality of work is “outstanding.” I highly recommend this company for your cleaning requirements. H. Thompson
Matt has cleans my carpets and furniture every year and always does an excellent job, is on time and professional. Wouldn’t use any other company!
Several of my neighbors recommended Allen's Dry-N-Clean Carpet Cleaning. They arrived on time, thoroughly cleaned the carpet and added protectant. This is the second time I used Allen's and once again they did a great job. Matt, the tech, listened to my concerns and offered solutions. Thank you
This is the 3rd year we’ve used them and they’re Amazing! They even used a new fragrance free option since I get migraine attacks from strong fragrance. Super friendly too!
Edwin was very professional courteous and hard working did a excellent job on the entire house and would definitely recommend there services.
Your guy did an outstanding job very professional I would tell people about your company please don't get rid of this man he was very particular about everything very very good job you guys have my business now
Very Happy Customer Matt was on time, contacted me he was en route. He was very professional and went over everything with me before starting. We have two floors of carpet with several pet stains and all of the stains are now gone and it smells wonderful. Thank you!
I’m very impressed with this company, from the initial call to Ashley to the work performed by Edwin. He treated all the spots carefully and then cleaned the carpet. It came out far better than I could have hoped for, he got out all the stains. The communication through text kept us up to date and reminded us of our…
I will definitely use them again! Matt was professional and did an amazing job! Carpet looks like new😊
Matt did a fantastic job cleaning my carpets on March 6, 2023. I have two big dogs who go in and out of the house all day and have not had carpets cleaned for a year so they were pretty dirty. Matt took his time and showed that he really cared about doing a good job. I highly recommend Allen’s Dry N Clean for carpet cleaning.
I found this company on the internet and chose them because of their outstanding rating and the response I received when I called. The technician who cleaned my old and filtration soiled staircase and hall carpet (white) did an excellent job. His thorough cleaning renewed my carpet and now I will not have to spend…
Matt was great, very knowledgeable and offered some excellent advice. The price was very reasonable as well. Thanks, Rob!
Very professional! The technician was friendly and accommodating. The carpets look and smell great!!
I love these guys! This is the second time Joseph came out and every time we talk about the next scheduling. You will not be disappointed - call them!!
Allen's Dry-N--Clean is second to none as far as carpet cleaning services. They consistently clean and restore carpets like new.
This is the second time we have used Allen’s. We will never use anyone else. They take their time to do it right and always ask if there are particular issues or problems we are concerned about. 6 stars if I could.
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Blue = Allen's, grey = interior cleaning services average
Rating over time
Price
Bar = middle half of what customers paid · gold mark = category median.
Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%68+23.8Reliability 15%63+9.5Craft & service 20%63+12.6Value 10%74+7.4Momentum 8%24+1.9Track record 7%98+6.9Accountability 5%8+0.4Experts Score= 62Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.
Praised for
Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.
