INTERIOR CLEANING SERVICES · VIRGINIA BEACH, VA
Allen's Dry-N-Clean Carpet Cleaning logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%68+23.8Reliability 15%63+9.5Craft & service 20%63+12.6Value 10%74+7.4Momentum 8%24+1.9Track record 7%98+6.9Accountability 5%8+0.4Experts Score= 62Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.62SCORE

Allen's Dry-N-Clean Carpet Cleaning

Better than 65% of interior cleaning services · #7 of 20

4.9★1,302 Google reviewsGoogle star rating as shown on Google Maps.
4.89★last 12 monthsAverage stars on reviews from the last 12 months only.
0.9%1–2★ in 2 yrs (avg 2%)Share of reviews from the last 24 months that gave 1 or 2 stars.
27%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Allen's Dry-N-Clean Carpet Cleaning for general carpet cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.310
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.93
Usually paidThe price range customers picked most often for this job.$200–250
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$203–$310
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 87/100.How Job match is calculatedBuilt only from reviews Google tagged “General carpet cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 6
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 310 Google reviews tagged “General carpet cleaning” · showing 20

★★★★★ FunPortions · 2 months ago

Fernando was very professional and friendly. He placed a barrier between the door as not to let bugs in-worked great, I had not one single fly. Cleaned my downstair carpets, worth the money.

Paid $250–300Not sureGeneral carpet cleaning
★★★★★ Rachel · 2 months ago

Our experience with Dry-N-Clean was great! Fernando kept us in the loop on his arrival time and was courteous and efficient. Will definitely use again.

Paid $300–350Reasonable priceGeneral carpet cleaning
★★★★★ Norman · Edited 2 months ago

Fernando cleaned our carpets. He was excellent Carpets look great I would highly recommend. I switched from Stanly Steamer several years back could not be more satisfied.

Paid $200–250Reasonable priceGeneral carpet cleaning+ Quality
★★★★★ Kathleen · Edited 2 months ago

Having read the positive reviews and decided to give Allen's a try, I was still cautious about how my 30 year-old carpets would turn out. I couldn't be happier or more surprised! Had just the high-traffic areas on the carpet and the arms of my sofa and loveseat cleaned. All turned out amazing! As you can…

Paid $200–250Reasonable priceGeneral carpet cleaning
★★★★★ Lauren · 3 months ago

The stains had established permanent residency. Matt came with eviction notices! Jokes aside, our carpet looked like it shouldve been behind yellow caution tape. Matt really did an amazing job and my husband was very impressed with how hard Matt worked to get the stains out. Would recommend this company to all!

Paid $200–250Reasonable priceGeneral carpet cleaning
★★★★★ Jamie · 3 months ago

If I could give 10 stars I would. Fernando was on time, friendly and incredible knowledgeable. His service was quick without missing steps. He explained the process and got to work, and cleaned up really well after the service. Would recommend them to anyone!

Paid $400–450Reasonable priceGeneral carpet cleaningPet stain & odor removal
★★★★★ Ronda · 4 months ago

If I could give 100 stars, I would. Fernando did an amazing job on our furniture and carpets. We are extremely impressed with both his workmanship and professionalism. He is a true breath of fresh air. Recommend 100% and will tell everyone I know.

Great priceUpholstery cleaningGeneral carpet cleaningPet stain & odor removal
★★★★★ Kandice · 4 months ago

While services were completed a lot later in the day than originally expected. Fernando kept us updated throughout the day so we always knew what was going on. When him and his partner arrived, they were very friendly, professional and let our dog show some love too! They did a very thorough job and never had us…

Paid $400–450Great priceGeneral carpet cleaningService not listed
★★★★★ damla · 5 months ago

The team was professional, arrived on time, and did a great job. My carpets look much cleaner and fresher now. I really appreciate their attention to detail and would definitely recommend this company to others!

Reasonable priceGeneral carpet cleaning
★★★★★ Jessica · 5 months ago

Matt did a great job with cleaning our carpets including the stairs. Highly recommend!

General carpet cleaning
★★★★★ Lisa · 6 months ago

Really great local, family-owned company to deal with! So professional and friendly on the phone, the technicians are so great, and the results speak for themselves! I couldn't be more pleased with the results!

Paid $400–450Reasonable priceGeneral carpet cleaning
★★★★★ Bruce · Edited 6 months ago

Technician was professional, timely and awesome job cleaning our 28 year old carpet.

General carpet cleaning+ Responsiveness+ Punctuality+ Quality
★★★★★ Joanna · Edited 7 months ago

First of all, I love that the company is local. Matt did a great job! He was friendly, professional, and efficient. My carpet looks new! I can definitely postpone new flooring project now. It was same price as renting the cleaning vacuum, dragging it home, and doing it myself. Never again! I will recommend this…

General carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
★★★★★ Jessalyn · 7 months ago

Great service! Came over, very respectful of the property, got right to work and did the best job. 10/10 recommend! Inexpensive as well. Did 2 large rooms with walk in closets, a hallway and stairs.

Paid $250–300Great priceGeneral carpet cleaningPet stain & odor removal
★★★★★ Andrew · 7 months ago

Dry-N-Clean Carpet Cleaning was outstanding from start to finish. Communication was clear and professional, with timely updates and arrival notifications. Fernando arrived right on schedule, was courteous, and took the time to explain the process before getting started. The results exceeded my expectations — the…

Reasonable priceGeneral carpet cleaningPet stain & odor removal
★★★★★ Wesley · 9 months ago

We had a great experience with this carpet cleaning company from start to finish. Matt was the technician who serviced our home, and he did an outstanding job. He was professional, on time, and took the time to explain the process before getting started. The carpets look noticeably cleaner and fresher, and even some…

Carpet steam cleaningGeneral carpet cleaningPet stain & odor removal
★★★★ John · 10 months ago

Had stains removed but the stains reappeared later. Made several calls to have the tech to come back to address the stain problem but no response to arrange for an appointment.

Paid $250–300Reasonable priceGeneral carpet cleaningPet stain & odor removal
★★★★★ Matt · 10 months ago

Fernando was great and was able to remove a tar stain that was over two years old.

Paid $200–250Great priceCarpet steam cleaningGeneral carpet cleaning
★★★★★ Sherry · 10 months ago

Fernando did a fantastic job cleaning our carpets. He was very knowledgeable and efficient.

Paid $200–250Reasonable priceGeneral carpet cleaning
★★★★★ Sully · 10 months ago

Amazing company and service. All stains were removed !!

Paid $500+Great priceCarpet steam cleaningGeneral carpet cleaning

Show more general carpet cleaning reviews (290 more) →

vs category

Blue = Allen's, grey = interior cleaning services average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02024-Q1: 4.91★ (22 reviews)2024-Q2: 4.96★ (46 reviews)2024-Q3: 4.84★ (32 reviews)2024-Q4: 5.00★ (32 reviews)2025-Q1: 5.00★ (26 reviews)2025-Q2: 5.00★ (32 reviews)2025-Q3: 5.00★ (34 reviews)2025-Q4: 4.97★ (40 reviews)2026-Q1: 4.75★ (24 reviews)2026-Q2: 5.00★ (22 reviews)2026-Q3: 5.00★ (21 reviews)2026-Q4: 4.43★ (7 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

$309+52% vs typical interior cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Great price 34%Reasonable 62%Overpriced 1%Not sure 2%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%68+23.8Reliability 15%63+9.5Craft & service 20%63+12.6Value 10%74+7.4Momentum 8%24+1.9Track record 7%98+6.9Accountability 5%8+0.4Experts Score= 62Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
68
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
63
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
63
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
74
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
24
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
98
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
8

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+399 / −3
Professionalism
+377 / −5
Responsiveness
+325 / −2
Punctuality
+334 / −2
Value
+295 / −2

Compare with