INTERIOR CLEANING SERVICES · VIRGINIA BEACH, VA
Allen's Dry-N-Clean Carpet Cleaning logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%68+23.8Reliability 15%63+9.5Craft & service 20%63+12.6Value 10%74+7.4Momentum 8%24+1.9Track record 7%98+6.9Accountability 5%8+0.4Experts Score= 62Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.62SCORE

Allen's Dry-N-Clean Carpet Cleaning

Better than 65% of interior cleaning services · #7 of 20

4.9★1,302 Google reviewsGoogle star rating as shown on Google Maps.
4.89★last 12 monthsAverage stars on reviews from the last 12 months only.
0.9%1–2★ in 2 yrs (avg 2%)Share of reviews from the last 24 months that gave 1 or 2 stars.
27%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Allen's Dry-N-Clean Carpet Cleaning for pet stain & odor removal

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.153
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.95
Usually paidThe price range customers picked most often for this job.$250–300
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 88/100.How Job match is calculatedBuilt only from reviews Google tagged “Pet stain & odor removal”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 7
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 153 Google reviews tagged “Pet stain & odor removal” · showing 20

★★★★★ Dianne · 3 weeks ago

Excellent job! Will use again!! Technician was knowledgeable, courteous, and professional. Price not bad either!!!

Paid $250–300Great priceCarpet steam cleaningPet stain & odor removal
★★★★★ Chris · a month ago

I cannot recommend Allen’s Dry N Clean enough. And I appreciate that they are locally owned and operated. I had a special-needs pet that passed away and needed to get my carpets thoroughly cleaned. I read the reviews here and was really impressed. I scheduled and Fernando came out today. He was very patient and…

Paid $300–350Great priceUpholstery cleaningPet stain & odor removal
★★★★★ Jamie · 3 months ago

If I could give 10 stars I would. Fernando was on time, friendly and incredible knowledgeable. His service was quick without missing steps. He explained the process and got to work, and cleaned up really well after the service. Would recommend them to anyone!

Paid $400–450Reasonable priceGeneral carpet cleaningPet stain & odor removal
★★★★★ M. · Edited 3 months ago

Dry N Clean did a wonderful job cleaning the two bedroom wall to wall carpets. One needed pet odor removal. Fernando was very friendly and helpful, explaining the whole process and showing me the invoice in advance. He took his time, put down cloth tarps where the hose would lay, and was careful with the furniture I…

Paid $500+Reasonable priceCarpet steam cleaningPet stain & odor removalArea rug cleaning
★★★★★ Ronda · 4 months ago

If I could give 100 stars, I would. Fernando did an amazing job on our furniture and carpets. We are extremely impressed with both his workmanship and professionalism. He is a true breath of fresh air. Recommend 100% and will tell everyone I know.

Great priceUpholstery cleaningGeneral carpet cleaningPet stain & odor removal
★★★★★ susan · 6 months ago

Absolutely fantastic service! My “older” carpets always look brand new after Matt cleans them.

Paid $200–250Reasonable priceCarpet steam cleaningPet stain & odor removal
★★★★★ Joanna · Edited 7 months ago

First of all, I love that the company is local. Matt did a great job! He was friendly, professional, and efficient. My carpet looks new! I can definitely postpone new flooring project now. It was same price as renting the cleaning vacuum, dragging it home, and doing it myself. Never again! I will recommend this…

General carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
★★★★★ Jessalyn · 7 months ago

Great service! Came over, very respectful of the property, got right to work and did the best job. 10/10 recommend! Inexpensive as well. Did 2 large rooms with walk in closets, a hallway and stairs.

Paid $250–300Great priceGeneral carpet cleaningPet stain & odor removal
★★★★★ Andrew · 7 months ago

Dry-N-Clean Carpet Cleaning was outstanding from start to finish. Communication was clear and professional, with timely updates and arrival notifications. Fernando arrived right on schedule, was courteous, and took the time to explain the process before getting started. The results exceeded my expectations — the…

Reasonable priceGeneral carpet cleaningPet stain & odor removal
★★★★★ Wesley · 9 months ago

We had a great experience with this carpet cleaning company from start to finish. Matt was the technician who serviced our home, and he did an outstanding job. He was professional, on time, and took the time to explain the process before getting started. The carpets look noticeably cleaner and fresher, and even some…

Carpet steam cleaningGeneral carpet cleaningPet stain & odor removal
★★★★ John · 10 months ago

Had stains removed but the stains reappeared later. Made several calls to have the tech to come back to address the stain problem but no response to arrange for an appointment.

Paid $250–300Reasonable priceGeneral carpet cleaningPet stain & odor removal
★★★★★ Dottie · Edited 11 months ago

I will never use another carpet cleaning company because Dry-n-Clean is the best I have ever used. I call Edwin my "magic man" because I have pets and he makes my carpets look like new.

Paid $150–200Not sureGeneral carpet cleaning
★★★★★ Denise · Edited a year ago

This is probably the 4th time over a few years that I have used this company and they always deliver. Great service by very nice employees, beautifully cleaned carpets, on time and reasonable prices. And they listen.

Paid $200–250Reasonable priceGeneral carpet cleaningPet stain & odor removal+ Punctuality+ Quality
★★★★★ Rebecca · a year ago

Matt Nichols with Dry-N-Clean did an incredible job! His professionalism and attention to detail truly stood out from start to finish. He took his time to make sure everything was done perfectly and didn’t cut any corners. It’s rare to find someone who takes such pride in their work and goes above and beyond to…

Paid $250–300Great priceGeneral carpet cleaningPet stain & odor removal
★★★★★ Romano · a year ago

Very professional, courteous, and thorough! Definitely calling again the next time I need my carpets cleaned!

Paid $350–400Reasonable priceCarpet steam cleaningGeneral carpet cleaningPet stain & odor removal
★★★★★ Jessica · Edited a year ago

Absolutely amazing service. Punctual, precise, well mannered and thorough work!! We loved Matt, he was the best! Huge shout out to this company. We keep coming back year after year

General carpet cleaningUpholstery cleaningPet stain & odor removal+ Quality+ Professionalism
★★★★★ Linda · Edited a year ago

Matt has cleans my carpets and furniture every year and always does an excellent job, is on time and professional. Wouldn’t use any other company!

Great priceCarpet steam cleaningUpholstery cleaningPet stain & odor removal
★★★★★ Janis · Edited a year ago

Several of my neighbors recommended Allen's Dry-N-Clean Carpet Cleaning. They arrived on time, thoroughly cleaned the carpet and added protectant. This is the second time I used Allen's and once again they did a great job. Matt, the tech, listened to my concerns and offered solutions. Thank you

Carpet steam cleaningUpholstery cleaningGeneral carpet cleaning
★★★★★ Michelle · Edited a year ago

Great experience…. Great price…. Looks great. Matt is wonderful. We have teenagers, a puppy, another dog and a full house most of the time. Carpets probably 20 years old and they literally look new and house smells great. No dog smell.. ❤️

General carpet cleaningPet stain & odor removalArea rug cleaning+ Responsiveness+ Punctuality+ Quality
★★★★★ Cindy · Edited a year ago

Matt did a great job cleaning my pet stained carpet. He took his time and he was friendly and professional. Matt is the reason I’m a returned customer. He goes above and beyond.

Upholstery cleaningGeneral carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality

Show more pet stain & odor removal reviews (133 more) →

vs category

Blue = Allen's, grey = interior cleaning services average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02024-Q1: 4.91★ (22 reviews)2024-Q2: 4.96★ (46 reviews)2024-Q3: 4.84★ (32 reviews)2024-Q4: 5.00★ (32 reviews)2025-Q1: 5.00★ (26 reviews)2025-Q2: 5.00★ (32 reviews)2025-Q3: 5.00★ (34 reviews)2025-Q4: 4.97★ (40 reviews)2026-Q1: 4.75★ (24 reviews)2026-Q2: 5.00★ (22 reviews)2026-Q3: 5.00★ (21 reviews)2026-Q4: 4.43★ (7 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

$309+52% vs typical interior cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Great price 34%Reasonable 62%Overpriced 1%Not sure 2%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%68+23.8Reliability 15%63+9.5Craft & service 20%63+12.6Value 10%74+7.4Momentum 8%24+1.9Track record 7%98+6.9Accountability 5%8+0.4Experts Score= 62Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
68
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
63
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
63
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
74
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
24
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
98
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
8

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+399 / −3
Professionalism
+377 / −5
Responsiveness
+325 / −2
Punctuality
+334 / −2
Value
+295 / −2

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