How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%68+23.8Reliability 15%63+9.5Craft & service 20%63+12.6Value 10%74+7.4Momentum 8%24+1.9Track record 7%98+6.9Accountability 5%8+0.4Experts Score= 62Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.62SCOREAllen's Dry-N-Clean Carpet Cleaning
Better than 65% of interior cleaning services · #7 of 20
Allen's Dry-N-Clean Carpet Cleaning for pet stain & odor removal
Clear ✕All 153 Google reviews tagged “Pet stain & odor removal” · showing 100
Excellent job! Will use again!! Technician was knowledgeable, courteous, and professional. Price not bad either!!!
I cannot recommend Allen’s Dry N Clean enough. And I appreciate that they are locally owned and operated. I had a special-needs pet that passed away and needed to get my carpets thoroughly cleaned. I read the reviews here and was really impressed. I scheduled and Fernando came out today. He was very patient and…
If I could give 10 stars I would. Fernando was on time, friendly and incredible knowledgeable. His service was quick without missing steps. He explained the process and got to work, and cleaned up really well after the service. Would recommend them to anyone!
Dry N Clean did a wonderful job cleaning the two bedroom wall to wall carpets. One needed pet odor removal. Fernando was very friendly and helpful, explaining the whole process and showing me the invoice in advance. He took his time, put down cloth tarps where the hose would lay, and was careful with the furniture I…
If I could give 100 stars, I would. Fernando did an amazing job on our furniture and carpets. We are extremely impressed with both his workmanship and professionalism. He is a true breath of fresh air. Recommend 100% and will tell everyone I know.
Absolutely fantastic service! My “older” carpets always look brand new after Matt cleans them.
First of all, I love that the company is local. Matt did a great job! He was friendly, professional, and efficient. My carpet looks new! I can definitely postpone new flooring project now. It was same price as renting the cleaning vacuum, dragging it home, and doing it myself. Never again! I will recommend this…
Great service! Came over, very respectful of the property, got right to work and did the best job. 10/10 recommend! Inexpensive as well. Did 2 large rooms with walk in closets, a hallway and stairs.
Dry-N-Clean Carpet Cleaning was outstanding from start to finish. Communication was clear and professional, with timely updates and arrival notifications. Fernando arrived right on schedule, was courteous, and took the time to explain the process before getting started. The results exceeded my expectations — the…
We had a great experience with this carpet cleaning company from start to finish. Matt was the technician who serviced our home, and he did an outstanding job. He was professional, on time, and took the time to explain the process before getting started. The carpets look noticeably cleaner and fresher, and even some…
Had stains removed but the stains reappeared later. Made several calls to have the tech to come back to address the stain problem but no response to arrange for an appointment.
I will never use another carpet cleaning company because Dry-n-Clean is the best I have ever used. I call Edwin my "magic man" because I have pets and he makes my carpets look like new.
This is probably the 4th time over a few years that I have used this company and they always deliver. Great service by very nice employees, beautifully cleaned carpets, on time and reasonable prices. And they listen.
Matt Nichols with Dry-N-Clean did an incredible job! His professionalism and attention to detail truly stood out from start to finish. He took his time to make sure everything was done perfectly and didn’t cut any corners. It’s rare to find someone who takes such pride in their work and goes above and beyond to…
Very professional, courteous, and thorough! Definitely calling again the next time I need my carpets cleaned!
Absolutely amazing service. Punctual, precise, well mannered and thorough work!! We loved Matt, he was the best! Huge shout out to this company. We keep coming back year after year
Matt has cleans my carpets and furniture every year and always does an excellent job, is on time and professional. Wouldn’t use any other company!
Several of my neighbors recommended Allen's Dry-N-Clean Carpet Cleaning. They arrived on time, thoroughly cleaned the carpet and added protectant. This is the second time I used Allen's and once again they did a great job. Matt, the tech, listened to my concerns and offered solutions. Thank you
Great experience…. Great price…. Looks great. Matt is wonderful. We have teenagers, a puppy, another dog and a full house most of the time. Carpets probably 20 years old and they literally look new and house smells great. No dog smell.. ❤️
Matt did a great job cleaning my pet stained carpet. He took his time and he was friendly and professional. Matt is the reason I’m a returned customer. He goes above and beyond.
Great service have been using fir over 15 years. Quality of work is always excellent, always on time or earlier.
I highly recommend Allen's Dry-N-Clean Services. Matt did an excellent job on my carpets. Thank you Allen's Dry-N-Clean for your hard work, professionalism and attention to detail!
Edwin was very professional courteous and hard working did a excellent job on the entire house and would definitely recommend there services.
Great cleaning experience! The rep was very professional and explained in detail what was going on. I’ve had a few other companies do a decent job previously, but this was by far the best. Carpet looks great and smells wonderful. I’ll be using them for my future needs!! Thanks for a great job. Allens is now the only…
Excellent job. Carpet looked brand new!
Our technician, Matt, did a great job!!
Matt was wonderful! He arrived on time and was very professional he took care while providing his service and could see his quality of work, I would definitely recommend this company, he removed let stains and left the carpet looking beautiful as well and with a clean scent to add. Thank you Matt!!
Matt was kind and professional. Carpet look outstanding 👌
Your guy did an outstanding job very professional I would tell people about your company please don't get rid of this man he was very particular about everything very very good job you guys have my business now
We have used Allen's Dry and Clean for several years, not only for carpet cleaning but also area rugs. Matt is very punctual, professional and knowledgeable. We are always very pleased and satisfied with the results! Thank you for being there for us!
It took 3 times to remove the odor from my rug but you stayed with it and got it right.
Very Happy Customer Matt was on time, contacted me he was en route. He was very professional and went over everything with me before starting. We have two floors of carpet with several pet stains and all of the stains are now gone and it smells wonderful. Thank you!
Poor quality for above average cost. For example, in one of the rooms cleaned there were two large areas left untreated. The first was because there was a rocker blocking the area so it was left undone. The second area was covered by kids toys that didn’t get moved. Also, there was a door to the bathroom that was…
I’m very impressed with this company, from the initial call to Ashley to the work performed by Edwin. He treated all the spots carefully and then cleaned the carpet. It came out far better than I could have hoped for, he got out all the stains. The communication through text kept us up to date and reminded us of our…
I will definitely use them again! Matt was professional and did an amazing job! Carpet looks like new😊
Have used Allen's Dry-N-Clean for the past few years, and everytime they clean my carpets, I've been extremely satisfied with the results. They are always friendly, efficient, and on time. Highly recommend.
Very pleased with cleaning and pet stain removal. I would use this service again.
Great customer service
Joseph Jones was friendly and professional, and he saved my couch from smelling like cat pee. 10/10 would use this service again. Thank you so much!
This is the second time we have used Allen’s. We will never use anyone else. They take their time to do it right and always ask if there are particular issues or problems we are concerned about. 6 stars if I could.
Great professional service and the carpets look amazing!
My carpets looked brand new when they finished! Downstairs is Berber and upstairs is a thick pile. Both looked brand new when they left. The young man was on time, quiet and did an excellent job. Thank you!
I had these guys come out and clean my carpets as my rescue pup is having some potty issues due to anxiety. What a fantastic job they did. Prompt. Professional. Their technician, Joseph was extremely professional, polite and did a great job. I’d absolutely recommend them. The carpets look great!
I had 3 rooms steam cleaned by Joseph, and they look absolutely amazing! One of my carpets was white and had a couple stains that I feared were permanent. It came out beautiful and so did the other rooms. Plus I love the fresh scent that was left behind. I would highly recommend them for both great customer service and quality workmanship.
Matt did a super job on our carpets. No other service around the Tidewater area that I've used comes close to the professional job we received. Our carpets are 22 years old and now look brand new.
I had a great experience with this company whom was very knowledgeable, meticulous and kind!
2nd time we used this service and we are absolutely blown away. They are the most professional and responsive team ever. The results are amazing and we are switching over all our future rental properties over to them.
EXCELLENT job as always...
Good job and very respectful. They were on time.
Could not be happier with our carpet! Matt went above and beyond, very knowledgeable and helpful! Will be using this service in the future.
Joseph was prompt and professional he did an extremely good job on my house, he did tile floors and carpets and everything looks great and smells fresh and new, highly recommend..!
Joseph did an awesome job. I will definitely use them again. Very professional and they are very strict with adhering to Covid-19 guidelines.
Excellent job cleaning our home of four Dogs.
Joseph was professional and thorough. He did an amazing job. I would highly recommend the company and this technician!!
Joseph knew what he was talking about. He walked me through the process in a professional way and did excellent work. I will call them in the future. All around great experience.
Joseph was prompt, pleasant, and ready to tackle our long overdue pet stains in our carpets. He was pleasant and worked diligently on our problem areas. Thank you very much for a job well done. We will be sure to recommend Allen’s Dry-N-Clean in the future!
Great job and very reasonably priced!
The service was fantastic! My carpets look so great! I will definitely use them again!
awesome experience "Again"
Joseph showed up on time. He was professional and pleasant which made our customer experience extraordinary. Service of 4 rooms and stairs took under 2 hours. Joseph was very detailed in his work and was able remove some tough stains. We highly recommend this company to anyone needing carpet cleaning!
Oh my goodness, what a difference between the service we received from another well-known company and Dry-N-Clean. Matt was absolutely fabulous as he listened to our areas of concern and then just took care of business cleaning our 45 year-old carpets. They look amazing and smell great too as we've had 9 dogs on…
We have had our carpets and couch / loveseat cleaned. I scheduled both services online and both times Joseph was friendly and efficient. The carpet and the furniture (especially the carpet) looked SO much better and smelled great. Will definitely call them again in the future!
Quick availability, timely and professional. My do-it-yourself scrubber was no longer cutting it, leaving lots of stains, soiling, and soaked floors. We decided to call in a pro - and they delivered! Carpet hasn't looked this good since it was new.
This was the best service I have ever had. He was sufficient on time. My carpet looks amazing better then when I moved in. Thanks 😊
used this company to clean the carpet from previous tenants that left pet odors. carpet looked and smelled new again. would definitely use them again.
As a property manager this company is outstanding. I've never had a problem with them and will always use them and recommend them to anyone I can. What a fabulous company.
Joseph was so friendly and provided an amazing service, this family business won’t disappoint!
The technician did an excellent job of cleaning our carpet and removed all signs of dog mistakes
They came put twice during my lease; once to appease potential buyers and the next for my move out. The agents explained the services they were providing both times, were friendly and very accommodating as I was still living at the house, and their work was brilliant and reasonably priced.
Matt was on time very professional and went over what we needed done. He was very fast and did an excellent job.
Allen's did a great job. The are a little pricey but worth it overall.
Allen's Dry-N-Clean are without a doubt the best carpet cleaners in this area. I have used them for years for myself and my clients and have always been happy with their work. Also used them for upholstery cleaning, it was a great job. They are honest and trustworthy.
He did an excellent job cleaning the carpets in my home today. He was on time, professional, and responsive to my requests. I will definitely use Allen's dry -n-clean carpet service again. I highly recommend their service. I'm so glad I found them. I found them on next door.
I’ve used several companies over the years but this local family business beats the others hands down with service and price. Highly recommend them.
I called last minute and they were able to come the next day. They got the carpet cleaner than I thought and the service man suggested things to help. Overall wonderful experience.
Very professional service! Communication was good and service was great!! Very happy I called.
So impressed! I will be using them for every service they have to offer here forward. The customer service was superb while scheduling & our technician, Matt, was outstanding as well. Our carpets look amazing & tile grout looks great also! Highly recommend!
Great service and kind and professional team! Will use again in future! So easy to book and work with.
From the first contact on the phone to completion of the job they absolutely nailed it. When I called In I was greeted with a very kind and polite csr who was very informative. Once my ticket was booked I received a notification and was able to confirm the booking. I was called the day before service as a reminder…
I needed my carpets cleaned quickly and in a short amount of time. Joseph arrived on time, finished quickly and the results were amazing. I will definitely use them again!
Edwin was on time and extremely professional. He explained everything and did a fabulous job. It looks and smells great! Will definitely recommend this company and also use again myself. Price was very reasonable.
This is my third time using this company to clean my carpets and every time I have received very professional workers. I will continue to use them and would refer them to anyone who asks!!!!
Outstanding service! Very professional technician. I can say without hesitation that I will be using Allen's Dry-N- Clean Carpet services in the future.
Great job - fast and efficient at removing stains and pet odors! I highly recommend - carpet looked beautiful! Really nice people :)
Amazing service and very professional
I am extremely pleased with the service. They were on time, quick and efficient and did a great job!
The carpet stains from my kids, our dog and from some rework made my carpet look terrible. It was starting to be depressing to look at it. Matt got out the stains: black dried slim, coke, pet stains, milk and the oops my shoes are dirty. The deep cleaning got out deep down HAIR. The carpet looks and feels clean.…
OUSTANDING work! I have gone to Rob for the past several years and will continue to do so. He runs a great business and its obvious he takes care of his peeps. Great service, great work, I would recommend them every time.
Getting ready to put our house on the market. Had a very difficult stain to get out of our hallway and clean up stains and regular traffic dirt on our family room carpet. Joseph was very friendly and professional and did a fantastic job removing all stains. He was in and out quickly after ensuring that we were happy…
Matt my technician did a fantastic job! He was very informative and very detailed oriented. He left my carpets like new and his vacuuming is like an art form :) I will use them again for sure.
Very professional and made sure I was 100% satisfied withthe result and no no questions. I will be using them again for any carpet cleaning needs!!!
Excellent, very professional and conscientious. I couldn’t be happier. Definitely will use them again
Joseph was excellent! He arrived on time, was friendly and polite and was able to remove some tough stains. I will definitely recommend Allen’s Dry N Clean!
Excellent work.Maintains a safe work environment during the pandemic. Kudos to Joseph.
The technician, Joseph, did an outstanding job cleaning our carpets and area rugs. I use this company every year and they always do a great job!
I RECEIVED REMARKABLE RESULTS FROM THIS COMPANY! I’LL BE USING AND RECOMMENDING Allen’s DRY-N-CLEAN IN THE FUTURE! THANK YOU! I GREATLY APPRECIATE THE AMAZING JOB Joseph Jones DID!!!
Amazing experience great service friendly and professional staff!
Fantastic job cleaning dingy carpets. Great to refresh carpets prior to selling home! Thanks so much!
Matt was very professional, and did a awesome job cleaning the carpet.
Diligent and thorough. Covid aware Great job by technician
vs category
Blue = Allen's, grey = interior cleaning services average
Rating over time
Price
Bar = middle half of what customers paid · gold mark = category median.
Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%68+23.8Reliability 15%63+9.5Craft & service 20%63+12.6Value 10%74+7.4Momentum 8%24+1.9Track record 7%98+6.9Accountability 5%8+0.4Experts Score= 62Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.
Praised for
Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.
