INTERIOR CLEANING SERVICES · VIRGINIA BEACH, VA
Allen's Dry-N-Clean Carpet Cleaning logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%68+23.8Reliability 15%63+9.5Craft & service 20%63+12.6Value 10%74+7.4Momentum 8%24+1.9Track record 7%98+6.9Accountability 5%8+0.4Experts Score= 62Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.62SCORE

Allen's Dry-N-Clean Carpet Cleaning

Better than 65% of interior cleaning services · #7 of 20

4.9★1,302 Google reviewsGoogle star rating as shown on Google Maps.
4.89★last 12 monthsAverage stars on reviews from the last 12 months only.
0.9%1–2★ in 2 yrs (avg 2%)Share of reviews from the last 24 months that gave 1 or 2 stars.
27%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Allen's Dry-N-Clean Carpet Cleaning for upholstery cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.64
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.94
Usually paidThe price range customers picked most often for this job.$300–350
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$181–$327
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 87/100.How Job match is calculatedBuilt only from reviews Google tagged “Upholstery cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 6
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 64 Google reviews tagged “Upholstery cleaning” · showing 40

★ Jen · 2 weeks ago

First of all the cleaning tech REEKED. His body odor was horrendous. If we didn’t need them cleaned right away I would have sent him away. Second is he didn’t get rid of stains on carpet and my hall rug is now warped looking, it has ripples on the sides and no longer adheres to the floor.

Paid $500+Reasonable priceCarpet steam cleaningUpholstery cleaning
★★★★★ Chris · a month ago

I cannot recommend Allen’s Dry N Clean enough. And I appreciate that they are locally owned and operated. I had a special-needs pet that passed away and needed to get my carpets thoroughly cleaned. I read the reviews here and was really impressed. I scheduled and Fernando came out today. He was very patient and…

Paid $300–350Great priceUpholstery cleaningPet stain & odor removal
★★★★★ Shannon · Edited 2 months ago

Fernando did an outstanding job! He really took his time and was incredibly thorough from start to finish. He pre-treated the carpets before cleaning and paid close attention to the high-traffic areas and spots that needed a little extra work. Nothing felt rushed, and you could tell he genuinely cared about doing…

Paid $300–350Great priceCarpet steam cleaningUpholstery cleaning
★★★★★ Ronda · 4 months ago

If I could give 100 stars, I would. Fernando did an amazing job on our furniture and carpets. We are extremely impressed with both his workmanship and professionalism. He is a true breath of fresh air. Recommend 100% and will tell everyone I know.

Great priceUpholstery cleaningGeneral carpet cleaningPet stain & odor removal
★★★★★ Luke · 6 months ago

Matt did an excellent job! Very thorough and the couches look as good as as new!

Paid $400–450Reasonable priceUpholstery cleaning
★★★★★ Bruce · 9 months ago

Fernando was awesome…an absolute perfectionist! All of our carpets, rugs, and cushions look brand new.

Paid $500+Reasonable priceCarpet steam cleaningUpholstery cleaning
★★★★★ Julie · 9 months ago

Matt did an EXCELLENT JOB! Very thorough and wanted to please!!

Paid $450–500Carpet steam cleaningUpholstery cleaning
★★★★★ Brenda · 11 months ago

Phenomenal service. Matt was respectful and diligent. I am just stunned how beautiful my Furniture came out seeing how I have , dogs.

Paid $300–350Reasonable priceUpholstery cleaning
★★★★★ Barbara · Edited a year ago

Excellent! Matt did a fantastic job! We’ve used Allen’s Dry N Clean for years…and Matt has been to our home before! Very much appreciate his attention to detail!

Great priceCarpet steam cleaningUpholstery cleaning
★★★★★ Chris · Edited a year ago

Matt came back to treat a recent purple stain that I thought would be impossible. He actually did it and that area looks brand new! Great job! Before and after.

Paid $250–300Reasonable priceUpholstery cleaningGeneral carpet cleaning
★★★★★ Carol · a year ago

I purchased 4 grimy but nice custom chairs on FB marketplace, and was delighted that Matt was able to restore them to near-perfect condition. The price was very reasonable too.

Upholstery cleaning
★★★★★ Jessica · Edited a year ago

Absolutely amazing service. Punctual, precise, well mannered and thorough work!! We loved Matt, he was the best! Huge shout out to this company. We keep coming back year after year

General carpet cleaningUpholstery cleaningPet stain & odor removal+ Quality+ Professionalism
★★★★★ Casey · a year ago

The team was fantastic. I scheduled online to have a chair cleaned prior to moving overseas. Not knowing about the minimum needed for home visits they helped me out by identifying the best rug in my house to get cleaned in order to meet that minimum. They even quick turned the rug cleaning to ensure it made it back…

Reasonable priceUpholstery cleaningArea rug cleaning
★★★★★ Linda · Edited a year ago

Matt has cleans my carpets and furniture every year and always does an excellent job, is on time and professional. Wouldn’t use any other company!

Great priceCarpet steam cleaningUpholstery cleaningPet stain & odor removal
★★★★★ Janis · Edited a year ago

Several of my neighbors recommended Allen's Dry-N-Clean Carpet Cleaning. They arrived on time, thoroughly cleaned the carpet and added protectant. This is the second time I used Allen's and once again they did a great job. Matt, the tech, listened to my concerns and offered solutions. Thank you

Carpet steam cleaningUpholstery cleaningGeneral carpet cleaning
★★★★★ Mary · Edited a year ago

Matt kept me posted as to his arrival..he was cheerful even though he had to bring his equipment up stairs. He did a great job on the sofa, very professional. I had used Dry-Clean before and it was the same excellent service..that's why I will always ask for Matt

Upholstery cleaning+ Responsiveness+ Punctuality+ Quality
★★★★★ Cindy · Edited a year ago

Matt did a great job cleaning my pet stained carpet. He took his time and he was friendly and professional. Matt is the reason I’m a returned customer. He goes above and beyond.

Upholstery cleaningGeneral carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
★★★★★ Mimi · 3 years ago

Matt was wonderful! He arrived on time and was very professional he took care while providing his service and could see his quality of work, I would definitely recommend this company, he removed let stains and left the carpet looking beautiful as well and with a clean scent to add. Thank you Matt!!

Area rug cleaningGeneral carpet cleaningUpholstery cleaning+ Punctuality+ Quality+ Professionalism
★★★★★ ANITREOUS · Edited 3 years ago

Matt was kind and professional. Carpet look outstanding 👌

Upholstery cleaningPet stain & odor removal+ Professionalism
★★★★★ Caroline · 3 years ago

I highly recommend Allen’s Dry N Clean Carpet Cleaning. I have used them over the past 3 years and I am always pleased with their work. I always request Matt. He is professional, meticulous, friendly, trustworthy, and takes pride in his work.

Area rug cleaningGeneral carpet cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
★★★★★ Paula · 3 years ago

Matt was professional and thorough. After having another company tell us that it was a waste of time and money to get our chairs cleaned. Matt did an excellent job bringing them back to life. Highly recommend this company for all your cleaning needs.

Upholstery cleaning+ Quality+ Professionalism
★★★★★ Becks · 3 years ago

This is the second time we have used Allen’s. We will never use anyone else. They take their time to do it right and always ask if there are particular issues or problems we are concerned about. 6 stars if I could.

Carpet steam cleaningArea rug cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
★★★★★ Osvaldo · 3 years ago

Money well spend got carpet cleaned and couch upholstered. Great job by Matt. Plan to use again in the future.

General carpet cleaningUpholstery cleaning+ Quality+ Professionalism
★★★★★ Don-Michael · 3 years ago

Matt showed up closer to the beginning of our 2 hour window and did an amazing job. He was thorough and spent the better part of four hours cleaning our carpets, rugs, and couch. It was well worth the money we spent and everything looks fantastic. Especially our couch. It looks like it did when when purchased it 8…

Area rug cleaningGeneral carpet cleaningUpholstery cleaning+ Punctuality+ Quality+ Professionalism
★★★★★ Leigh · 3 years ago

Great service, Joseph was timely, professional, friendly and did a great job!

Upholstery cleaning
★★★★★ Melissa · 3 years ago

Super great experience from start to finish. Polite scheduler, great communication about service times and wonderful work.

Upholstery cleaning+ Responsiveness+ Punctuality+ Quality
★★★★★ Scott · 4 years ago

Outstanding customer service, did an amazing job cleaning my sectional sofa and carpet! I highly recommend! They were just under half the price quote I received from Stanley Steamers! Huge savings! Highly recommend!

Carpet cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
★★★★★ Jeffrey · 4 years ago

EXCELLENT job as always...

Upholstery cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
★★★★★ julie · 4 years ago

I am very impressed and happy with the way my carpets and car seats turned out. Joe was very professional, kind and thorough. I will definitely be a repeat customer

General carpet cleaningUpholstery cleaning+ Punctuality+ Quality+ Professionalism
★★★★★ Myra · 4 years ago

The technician they sent , JJ, was absolutely great. He did a wonderful job and did it in a very timely manner. Can’t give him enough praise !

Area rug cleaningGeneral carpet cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
★★★★★ Hampton · 4 years ago

Originally had VB carpet clean come and clean my couches polyester couches not only did they price gouge me but they did a horrible job. After two weeks of trying to contact them with no response I reached out to Allen's dry and clean carpet to have them re clean the couches because the original company did such a…

Upholstery cleaning+ Responsiveness+ Punctuality+ Quality
★★★★★ Gary · Edited 4 years ago

awesome experience "Again"

General carpet cleaningUpholstery cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
★★★★★ Karen · 4 years ago

We have had our carpets and couch / loveseat cleaned. I scheduled both services online and both times Joseph was friendly and efficient. The carpet and the furniture (especially the carpet) looked SO much better and smelled great. Will definitely call them again in the future!

General carpet cleaningUpholstery cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
★★★★★ Kim · 4 years ago

Matt was an excellent communicator and did a fantastic job with my dingy carpet and couch. They look new!!

Area rug cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
★★★★★ Drew · 4 years ago

We hired Allen's to clean two area rugs and two pieces of furniture. They were quick and efficient, and provided some tips for future cleaning. The reps were very professional and really cared about quality and timeliness. Their support email is also very responsive, among the fastest I've seen. Just note that if…

Area rug cleaningUpholstery cleaning+ Quality+ Professionalism
★★★★★ Joan · Edited 5 years ago

Allen's Dry-N-Clean are without a doubt the best carpet cleaners in this area. I have used them for years for myself and my clients and have always been happy with their work. Also used them for upholstery cleaning, it was a great job. They are honest and trustworthy.

Area rug cleaningGeneral carpet cleaningUpholstery cleaning+ Quality+ Professionalism
★★★★★ david · 5 years ago

This was the second time in a row I have utilized these guys after being disappointed by the chain groups. Matt was the tech both times. Very professional and does not disappoint! I appreciate it Matt.

General carpet cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
★★★★★ Dee · Edited 5 years ago

The guys show up on time, are very professional and the carpets look like new when they are done.

General carpet cleaningUpholstery cleaning
★★★★★ v · 5 years ago

Extremely nice and professional service. Did a great job for us!

Upholstery cleaning+ Punctuality+ Quality+ Professionalism
★★★★★ Michael · Edited 5 years ago

I’ve used several companies over the years but this local family business beats the others hands down with service and price. Highly recommend them.

Area rug cleaningGeneral carpet cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality

Show more upholstery cleaning reviews (24 more) →

vs category

Blue = Allen's, grey = interior cleaning services average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02024-Q1: 4.91★ (22 reviews)2024-Q2: 4.96★ (46 reviews)2024-Q3: 4.84★ (32 reviews)2024-Q4: 5.00★ (32 reviews)2025-Q1: 5.00★ (26 reviews)2025-Q2: 5.00★ (32 reviews)2025-Q3: 5.00★ (34 reviews)2025-Q4: 4.97★ (40 reviews)2026-Q1: 4.75★ (24 reviews)2026-Q2: 5.00★ (22 reviews)2026-Q3: 5.00★ (21 reviews)2026-Q4: 4.43★ (7 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

$309+52% vs typical interior cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Great price 34%Reasonable 62%Overpriced 1%Not sure 2%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%68+23.8Reliability 15%63+9.5Craft & service 20%63+12.6Value 10%74+7.4Momentum 8%24+1.9Track record 7%98+6.9Accountability 5%8+0.4Experts Score= 62Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
68
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
63
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
63
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
74
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
24
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
98
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
8

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+399 / −3
Professionalism
+377 / −5
Responsiveness
+325 / −2
Punctuality
+334 / −2
Value
+295 / −2

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