Experts Reviews · Company report
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%68+23.8Reliability 15%63+9.5Craft & service 20%63+12.6Value 10%74+7.4Momentum 8%24+1.9Track record 7%98+6.9Accountability 5%8+0.4Experts Score= 62Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.62SCOREAllen's Dry-N-Clean Carpet Cleaning
Virginia Beach, VA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #7Position by Experts Score among all companies we track in this category. of 20 interior cleaning services · 4.9★ from 1,302 Google reviews
Report card
Percentile vs other interior cleaning services (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: track record and value; weakest: accountability.
SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Allen's Dry-N-Clean Carpet Cleaning is better than 68% of interior cleaning services.B
68
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Allen's Dry-N-Clean Carpet Cleaning is better than 63% of interior cleaning services.B
63
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Allen's Dry-N-Clean Carpet Cleaning is better than 63% of interior cleaning services.B
63
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Allen's Dry-N-Clean Carpet Cleaning is better than 74% of interior cleaning services.B
74
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Allen's Dry-N-Clean Carpet Cleaning is better than 24% of interior cleaning services.D
24
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Allen's Dry-N-Clean Carpet Cleaning is better than 98% of interior cleaning services.A
98
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Allen's Dry-N-Clean Carpet Cleaning is better than 8% of interior cleaning services.F
8
Reviews for your job
Customers hired Allen's Dry-N-Clean Carpet Cleaning for 8 kinds of job.
Allen's Dry-N-Clean Carpet Cleaning for flooring
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.4
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 75/100.How Job match is calculatedBuilt only from reviews Google tagged “Flooring”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 2
All 4 Google reviews tagged “Flooring”
Danna4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Fantastic cleaning! Very polite & informative. Will use again.
General carpet cleaningFlooring+ Punctuality+ Professionalism
Rocket4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Joseph was prompt and professional he did an extremely good job on my house, he did tile floors and carpets and everything looks great and smells fresh and new, highly recommend..!
General carpet cleaningPet stain & odor removalFlooring+ Responsiveness+ Punctuality+ Quality
Carrie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Rating only, no written review.
Carpet steam cleaningGeneral carpet cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
Cari7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Rating only, no written review.
Flooring+ Responsiveness+ Quality+ Professionalism
Price
$309+52% vs typical interior cleaning services
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Great price 34%Reasonable 62%Overpriced 1%Not sure 2%
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General carpet cleaning | 310 | $203–$310 |
| Pet stain & odor removal | 152 | — |
| Carpet steam cleaning | 112 | $189–$404 |
| Area rug cleaning | 93 | — |
| Upholstery cleaning | 64 | $181–$327 |
| Carpet cleaning | 31 | — |
| Water damage-related pest control | 4 | — |
| Flooring | 4 | — |
