How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%93+22.5Value 14%100+14.1Replies to reviews 7%22+1.6Craft & service penalty85−1.5Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCOREAllen's Dry-N-Clean Carpet Cleaning
Virginia Beach, VA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #18Position by Experts Score among all companies we track in this category. of 30 interior cleaning services · 4.9★ from 1,302 Google reviews
Report card
Percentile vs other interior cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Allen's Dry-N-Clean Carpet Cleaning for 8 kinds of job.
Allen's Dry-N-Clean Carpet Cleaning for general carpet cleaning
Clear ✕All 310 Google reviews tagged “General carpet cleaning” · showing 120
Fernando was very professional and friendly. He placed a barrier between the door as not to let bugs in-worked great, I had not one single fly. Cleaned my downstair carpets, worth the money.
Our experience with Dry-N-Clean was great! Fernando kept us in the loop on his arrival time and was courteous and efficient. Will definitely use again.
Fernando cleaned our carpets. He was excellent Carpets look great I would highly recommend. I switched from Stanly Steamer several years back could not be more satisfied.
Having read the positive reviews and decided to give Allen's a try, I was still cautious about how my 30 year-old carpets would turn out. I couldn't be happier or more surprised! Had just the high-traffic areas on the carpet and the arms of my sofa and loveseat cleaned. All turned out amazing! As you can…
The stains had established permanent residency. Matt came with eviction notices! Jokes aside, our carpet looked like it shouldve been behind yellow caution tape. Matt really did an amazing job and my husband was very impressed with how hard Matt worked to get the stains out. Would recommend this company to all!
If I could give 10 stars I would. Fernando was on time, friendly and incredible knowledgeable. His service was quick without missing steps. He explained the process and got to work, and cleaned up really well after the service. Would recommend them to anyone!
If I could give 100 stars, I would. Fernando did an amazing job on our furniture and carpets. We are extremely impressed with both his workmanship and professionalism. He is a true breath of fresh air. Recommend 100% and will tell everyone I know.
While services were completed a lot later in the day than originally expected. Fernando kept us updated throughout the day so we always knew what was going on. When him and his partner arrived, they were very friendly, professional and let our dog show some love too! They did a very thorough job and never had us…
The team was professional, arrived on time, and did a great job. My carpets look much cleaner and fresher now. I really appreciate their attention to detail and would definitely recommend this company to others!
Matt did a great job with cleaning our carpets including the stairs. Highly recommend!
Really great local, family-owned company to deal with! So professional and friendly on the phone, the technicians are so great, and the results speak for themselves! I couldn't be more pleased with the results!
Technician was professional, timely and awesome job cleaning our 28 year old carpet.
First of all, I love that the company is local. Matt did a great job! He was friendly, professional, and efficient. My carpet looks new! I can definitely postpone new flooring project now. It was same price as renting the cleaning vacuum, dragging it home, and doing it myself. Never again! I will recommend this…
Great service! Came over, very respectful of the property, got right to work and did the best job. 10/10 recommend! Inexpensive as well. Did 2 large rooms with walk in closets, a hallway and stairs.
Dry-N-Clean Carpet Cleaning was outstanding from start to finish. Communication was clear and professional, with timely updates and arrival notifications. Fernando arrived right on schedule, was courteous, and took the time to explain the process before getting started. The results exceeded my expectations — the…
We had a great experience with this carpet cleaning company from start to finish. Matt was the technician who serviced our home, and he did an outstanding job. He was professional, on time, and took the time to explain the process before getting started. The carpets look noticeably cleaner and fresher, and even some…
Had stains removed but the stains reappeared later. Made several calls to have the tech to come back to address the stain problem but no response to arrange for an appointment.
Fernando was great and was able to remove a tar stain that was over two years old.
Fernando did a fantastic job cleaning our carpets. He was very knowledgeable and efficient.
Amazing company and service. All stains were removed !!
Dependable, I have used this company several times and have been satisfied with their service.
I will never use another carpet cleaning company because Dry-n-Clean is the best I have ever used. I call Edwin my "magic man" because I have pets and he makes my carpets look like new.
This is probably the 4th time over a few years that I have used this company and they always deliver. Great service by very nice employees, beautifully cleaned carpets, on time and reasonable prices. And they listen.
Would highly recommend this company
Matt Nichols with Dry-N-Clean did an incredible job! His professionalism and attention to detail truly stood out from start to finish. He took his time to make sure everything was done perfectly and didn’t cut any corners. It’s rare to find someone who takes such pride in their work and goes above and beyond to…
Matt came back to treat a recent purple stain that I thought would be impossible. He actually did it and that area looks brand new! Great job! Before and after.
Very professional, courteous, and thorough! Definitely calling again the next time I need my carpets cleaned!
Matt arrived at a great time and got right to work as usual. He did a great job on the steps to our little office area over our garage. Cleaned the Guest Bedroom, Master Bedroom, and small computer room, and the main hallway, and our Family ROOM. He is always moving ahead. He does excellent work any time we have…
Absolutely amazing service. Punctual, precise, well mannered and thorough work!! We loved Matt, he was the best! Huge shout out to this company. We keep coming back year after year
Several of my neighbors recommended Allen's Dry-N-Clean Carpet Cleaning. They arrived on time, thoroughly cleaned the carpet and added protectant. This is the second time I used Allen's and once again they did a great job. Matt, the tech, listened to my concerns and offered solutions. Thank you
Great experience…. Great price…. Looks great. Matt is wonderful. We have teenagers, a puppy, another dog and a full house most of the time. Carpets probably 20 years old and they literally look new and house smells great. No dog smell.. ❤️
Matt did a great job cleaning my pet stained carpet. He took his time and he was friendly and professional. Matt is the reason I’m a returned customer. He goes above and beyond.
He did an AMAZING job on our carpet.
This is the 3rd year we’ve used them and they’re Amazing! They even used a new fragrance free option since I get migraine attacks from strong fragrance. Super friendly too!
Matt was very friendly and professional. We’ve been using this company for about 15 years and have always been very satisfied.
I had a condo that someone was smoking in and they claimed they weren’t but it smelled like cigarette smoke so Robby and his company brought his machines in and got rid of the odor in three days. What a difference! I would highly recommend the whole family. I have been using them for about 30 years. Carpet cleaning,…
Matt was very professional and thorough. Can't wait for carpet to dry and already see a major difference in its appearance. Thanks Matt for your attention to detail. Would definitely recommend this business.
Great service have been using fir over 15 years. Quality of work is always excellent, always on time or earlier.
Allen Dry-N-Clean was all around a great experience, from setting the appointment to having the carpets finished. I’ve used them multiple times now & was very pleased again! Edwin was wonderful, very kind and did a great job with my toddlers crazy carpet art.
I highly recommend Allen's Dry-N-Clean Services. Matt did an excellent job on my carpets. Thank you Allen's Dry-N-Clean for your hard work, professionalism and attention to detail!
He got to the house on time, and cleaned the carpets to perfection. The house even feels lighter. He did an excellent job cleaning our carpets. Thanks again!!!
Edwin was very professional courteous and hard working did a excellent job on the entire house and would definitely recommend there services.
Great cleaning experience! The rep was very professional and explained in detail what was going on. I’ve had a few other companies do a decent job previously, but this was by far the best. Carpet looks great and smells wonderful. I’ll be using them for my future needs!! Thanks for a great job. Allens is now the only…
Matt was the best!! Very knowledgeable and helpful. This is no ordinary carpet cleaning service. They have an array of cleaning services—even boat interiors. We will definitely use them for our cleaning services from now on!
I had read some great reviews on-line regarding this firm, so I decided to try them out. I had several areas in particular that needed attention, but basically wanted all my carpets cleaned. The technician, Matt, was on time, very professional, and friendly. He did an awesome job and I will definitely contact…
I have used this company multiple times and it was a great experience every time. I would recommend Dry-N-Clean if you are looking for a professional and reliable services.
Matt was on time, professional, and did a great job cleaning my carpet. I have a toddler who has made several spills on the carpet until I was planning to get a new carpet if they couldn't clean it well. However, my carpet came out great! So, try them, for you will be pleased with their services.
We have used this company before. Great Service ! Thanks Again to Matt for a great job the carpet areas look great.
I am extremely satisfied with the service and professionalism of Allen's Dry-N-Clean. My tech Jaquelle, did an awesome job and his attention to detail was beyond my expectations. I would highly recommend this company to anyone looking for a quality company who really stands behind their work.
Edwin was quick and easy he got everything done and very chill and professional person
Great experience and awesome results. Matt was great!
Excellent job. Carpet looked brand new!
Our technician, Matt, did a great job!!
Matt was wonderful! He arrived on time and was very professional he took care while providing his service and could see his quality of work, I would definitely recommend this company, he removed let stains and left the carpet looking beautiful as well and with a clean scent to add. Thank you Matt!!
I highly recommend Allen’s Dry N Clean Carpet Cleaning. I have used them over the past 3 years and I am always pleased with their work. I always request Matt. He is professional, meticulous, friendly, trustworthy, and takes pride in his work.
Fantastic job on all the carpets getting the stains out. Would recommend 10/10. Thank you
We have used Allen's Dry and Clean for several years, not only for carpet cleaning but also area rugs. Matt is very punctual, professional and knowledgeable. We are always very pleased and satisfied with the results! Thank you for being there for us!
Had general carpet cleaning done with Matt and was very pleased! The booking and customer service was top notched! A+ Thank you!
Very Happy Customer Matt was on time, contacted me he was en route. He was very professional and went over everything with me before starting. We have two floors of carpet with several pet stains and all of the stains are now gone and it smells wonderful. Thank you!
Great experience and amazing cleaning !
Excellent Service and Professional. Would highly recommend.
Excellent customer service and great job cleaning my carpet. Very thorough and courteous. Will hire again next year! Thank you
Allen's Dry-N-Clean Carpet Cleaning scheduled me within days of my call. They communicated thoroughly prior to the appointment and the technician was prompt and professional. He cleaned 5 areas and my carpet looks fantastic. I'll use Allen's again!
On time and professional.
Matt cleaned the carpet on the first floor of my condo, and did an awesome job. Super nice and finished in a good amount of time. I’m definitely using this company and asking for Matt again.
I had a light cream rug, which would show any stain or mark. It looks totally brand new. I felt the service was quick concise and they communicated well.
They arrived on time. Got straight to work. Was very friendly. Carpet looks great. Call them!
Good quality of work. I have nothing negative to say. I have a tough schedule and they were flexible enough to work with me. Must recommend!
Awesome service! Professional and friendly technician.
Great service, prompt, and quick since I only have 2 small bedrooms. I am renewing my lease was the reason for the cleaning.
Wonderful service. Joseph was great!
Great service and excellent options. Recommended the deodorizer option since we have pets. Kept us informed at all times.
Allen's Dry-N--Clean is second to none as far as carpet cleaning services. They consistently clean and restore carpets like new.
Money well spend got carpet cleaned and couch upholstered. Great job by Matt. Plan to use again in the future.
Matt showed up closer to the beginning of our 2 hour window and did an amazing job. He was thorough and spent the better part of four hours cleaning our carpets, rugs, and couch. It was well worth the money we spent and everything looks fantastic. Especially our couch. It looks like it did when when purchased it 8…
Fantastic cleaning! Very polite & informative. Will use again.
Matt was very personable and professional. We are so happy with the job he did on our carpets and chairs. I'll be scheduling him to clean and wax our hardwood floors!
Great professional service and the carpets look amazing!
My carpets looked brand new when they finished! Downstairs is Berber and upstairs is a thick pile. Both looked brand new when they left. The young man was on time, quiet and did an excellent job. Thank you!
I was impressed at how the carpet turned out.the guy briefed me about everything about the cleaning.. e.g some stains not being able to come out..him trying his best to get the out, telling me about drying temperature..and how long etc!! He told me everything I needed to know and answered my questions. The cost was…
2nd time we used this service and we are absolutely blown away. They are the most professional and responsive team ever. The results are amazing and we are switching over all our future rental properties over to them.
The young men that cleaned our carpets were professional, friendly, and did not waste time. They did an excellent job with our large house with 7+ carpeted rooms.
The technician Joseph Jones was truly professional. He addressed my areas of concern. He told me exactly what he was going to do, at the end asked me if I still had any concerns and thank me for my business. I am truly satisfied 100% and would highly recommend Allen's Dry-N-Clean to anyone. I would also recommend…
Could not be happier with our carpet! Matt went above and beyond, very knowledgeable and helpful! Will be using this service in the future.
Joseph was prompt and professional he did an extremely good job on my house, he did tile floors and carpets and everything looks great and smells fresh and new, highly recommend..!
Joseph did an awesome job. I will definitely use them again. Very professional and they are very strict with adhering to Covid-19 guidelines.
I am very impressed and happy with the way my carpets and car seats turned out. Joe was very professional, kind and thorough. I will definitely be a repeat customer
Excellent job cleaning our home of four Dogs.
Joseph was professional and thorough. He did an amazing job. I would highly recommend the company and this technician!!
Technicians were professional, knowledgeable and friendly. Very satisfied with carpet cleaning. Highly recommend.
The technician they sent , JJ, was absolutely great. He did a wonderful job and did it in a very timely manner. Can’t give him enough praise !
Arrived on time, very professional, finished up in a timely manner. The carpets looked great, will definitely use them again.
Matt was a true professional. Not only a nice guy but did an amazing job cleaning the carpets of my RV. I was strongly considering replacing the carpet which would have cost me exact 10 times more than I paid this service to make them look like new again. I will definitely call this guy again for my next cleaning, be it at home or my RV.
great cleaning job.. highly recomend
Joseph was prompt, pleasant, and ready to tackle our long overdue pet stains in our carpets. He was pleasant and worked diligently on our problem areas. Thank you very much for a job well done. We will be sure to recommend Allen’s Dry-N-Clean in the future!
Great job and very reasonably priced!
Same day service from Joseph greatly appreciated! Highly recommended.
We love Allen Dry-n-Clean Carpet cleaning! They’ve cleaned our carpets twice and are just so easy to schedule. They do a great job and get out even the toughest stains - will use them again!
awesome experience "Again"
Very happy with the work done. Would recommend.
Joseph showed up on time. He was professional and pleasant which made our customer experience extraordinary. Service of 4 rooms and stairs took under 2 hours. Joseph was very detailed in his work and was able remove some tough stains. We highly recommend this company to anyone needing carpet cleaning!
Awesome job! Matt was super nice and professional. He was on time. My carpets look brand new. Definitely recommend!
Highly recommended by my daughter they were excellent
Great job by Joseph. It smells very clean in my house.
Oh my goodness, what a difference between the service we received from another well-known company and Dry-N-Clean. Matt was absolutely fabulous as he listened to our areas of concern and then just took care of business cleaning our 45 year-old carpets. They look amazing and smell great too as we've had 9 dogs on…
Allen's was fantastic to work with . . they were very responsive and got us in so quickly!! Joseph was amazing . . . he was courteous, professional, explained everything thoroughly, and did an awesome job. Made our carpets look like new and we have no doubt that it contributed to the quick sale of our home. Thank…
We have had our carpets and couch / loveseat cleaned. I scheduled both services online and both times Joseph was friendly and efficient. The carpet and the furniture (especially the carpet) looked SO much better and smelled great. Will definitely call them again in the future!
Quick availability, timely and professional. My do-it-yourself scrubber was no longer cutting it, leaving lots of stains, soiling, and soaked floors. We decided to call in a pro - and they delivered! Carpet hasn't looked this good since it was new.
The company did a great job to schedule an appointment for my whole home that I recently purchased. They got me in quickly and made sure to communicate about times and when the tech was arriving. The tech and call desk rep were so friendly and transparent about cost. Overall an amazing experience and great customer service and job satisfaction.
This was the best service I have ever had. He was sufficient on time. My carpet looks amazing better then when I moved in. Thanks 😊
used this company to clean the carpet from previous tenants that left pet odors. carpet looked and smelled new again. would definitely use them again.
As a property manager this company is outstanding. I've never had a problem with them and will always use them and recommend them to anyone I can. What a fabulous company.
Joseph was so friendly and provided an amazing service, this family business won’t disappoint!
The technician did an excellent job of cleaning our carpet and removed all signs of dog mistakes
Amazing job. The carpets in our rental condo appeared to never have been cleaned. Afterwards, the carpet was unrecognizable - it looked brand new! I am flabbergasted that they were able to remove EVERY stain. Affordable to boot! Use them....you won't be disappointed.
They came put twice during my lease; once to appease potential buyers and the next for my move out. The agents explained the services they were providing both times, were friendly and very accommodating as I was still living at the house, and their work was brilliant and reasonably priced.
We were very pleased with the job Matt did for us. Just bought a house in Virginia Beach, so house was empty. The company was very responsive and got someone to our house quickly to clean carpet. Great deal! I would highly recommend this company to others. They did a great job.
Matt was on time very professional and went over what we needed done. He was very fast and did an excellent job.
Allen's did a great job. The are a little pricey but worth it overall.
Great experience! Job well done. My carpets look like new. Thank you!! I highly recommended this company!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General carpet cleaning | 310 | $203–$310 |
| Pet stain & odor removal | 152 | — |
| Carpet steam cleaning | 112 | $189–$404 |
| Area rug cleaning | 93 | — |
| Upholstery cleaning | 64 | $181–$327 |
| Carpet cleaning | 31 | — |
| Water damage-related pest control | 4 | — |
| Flooring | 4 | — |
