How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%68+23.8Reliability 15%63+9.5Craft & service 20%63+12.6Value 10%74+7.4Momentum 8%24+1.9Track record 7%98+6.9Accountability 5%8+0.4Experts Score= 62Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.62SCOREAllen's Dry-N-Clean Carpet Cleaning
Virginia Beach, VA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #7Position by Experts Score among all companies we track in this category. of 20 interior cleaning services · 4.9★ from 1,302 Google reviews
Report card
Percentile vs other interior cleaning services (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: track record and value; weakest: accountability.
Reviews for your job
Customers hired Allen's Dry-N-Clean Carpet Cleaning for 8 kinds of job.
Allen's Dry-N-Clean Carpet Cleaning for pet stain & odor removal
Clear ✕All 153 Google reviews tagged “Pet stain & odor removal” · showing 40
Dianne2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★Excellent job! Will use again!! Technician was knowledgeable, courteous, and professional. Price not bad either!!!
ChrisLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★I cannot recommend Allen’s Dry N Clean enough. And I appreciate that they are locally owned and operated. I had a special-needs pet that passed away and needed to get my carpets thoroughly cleaned. I read the reviews here and was really impressed. I scheduled and Fernando came out today. He was very patient and…
Jamie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★If I could give 10 stars I would. Fernando was on time, friendly and incredible knowledgeable. His service was quick without missing steps. He explained the process and got to work, and cleaned up really well after the service. Would recommend them to anyone!
M.Local Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★Dry N Clean did a wonderful job cleaning the two bedroom wall to wall carpets. One needed pet odor removal. Fernando was very friendly and helpful, explaining the whole process and showing me the invoice in advance. He took his time, put down cloth tarps where the hose would lay, and was careful with the furniture I…
Ronda12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★If I could give 100 stars, I would. Fernando did an amazing job on our furniture and carpets. We are extremely impressed with both his workmanship and professionalism. He is a true breath of fresh air. Recommend 100% and will tell everyone I know.
susan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★Absolutely fantastic service! My “older” carpets always look brand new after Matt cleans them.
JoannaLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★First of all, I love that the company is local. Matt did a great job! He was friendly, professional, and efficient. My carpet looks new! I can definitely postpone new flooring project now. It was same price as renting the cleaning vacuum, dragging it home, and doing it myself. Never again! I will recommend this…
JessalynLocal Guide · 41 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★Great service! Came over, very respectful of the property, got right to work and did the best job. 10/10 recommend! Inexpensive as well. Did 2 large rooms with walk in closets, a hallway and stairs.
Andrew3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★Dry-N-Clean Carpet Cleaning was outstanding from start to finish. Communication was clear and professional, with timely updates and arrival notifications. Fernando arrived right on schedule, was courteous, and took the time to explain the process before getting started. The results exceeded my expectations — the…
Wesley8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★We had a great experience with this carpet cleaning company from start to finish. Matt was the technician who serviced our home, and he did an outstanding job. He was professional, on time, and took the time to explain the process before getting started. The carpets look noticeably cleaner and fresher, and even some…
John10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★Had stains removed but the stains reappeared later. Made several calls to have the tech to come back to address the stain problem but no response to arrange for an appointment.
Dottie9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★I will never use another carpet cleaning company because Dry-n-Clean is the best I have ever used. I call Edwin my "magic man" because I have pets and he makes my carpets look like new.
Denise10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★This is probably the 4th time over a few years that I have used this company and they always deliver. Great service by very nice employees, beautifully cleaned carpets, on time and reasonable prices. And they listen.
RebeccaLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★Matt Nichols with Dry-N-Clean did an incredible job! His professionalism and attention to detail truly stood out from start to finish. He took his time to make sure everything was done perfectly and didn’t cut any corners. It’s rare to find someone who takes such pride in their work and goes above and beyond to…
RomanoLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★Very professional, courteous, and thorough! Definitely calling again the next time I need my carpets cleaned!
Jessica11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★Absolutely amazing service. Punctual, precise, well mannered and thorough work!! We loved Matt, he was the best! Huge shout out to this company. We keep coming back year after year
Linda9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★Matt has cleans my carpets and furniture every year and always does an excellent job, is on time and professional. Wouldn’t use any other company!
JanisLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★Several of my neighbors recommended Allen's Dry-N-Clean Carpet Cleaning. They arrived on time, thoroughly cleaned the carpet and added protectant. This is the second time I used Allen's and once again they did a great job. Matt, the tech, listened to my concerns and offered solutions. Thank you
Michelle7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★Great experience…. Great price…. Looks great. Matt is wonderful. We have teenagers, a puppy, another dog and a full house most of the time. Carpets probably 20 years old and they literally look new and house smells great. No dog smell.. ❤️
Cindy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★Matt did a great job cleaning my pet stained carpet. He took his time and he was friendly and professional. Matt is the reason I’m a returned customer. He goes above and beyond.
ZellaLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★Great service have been using fir over 15 years. Quality of work is always excellent, always on time or earlier.
katherine9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★I highly recommend Allen's Dry-N-Clean Services. Matt did an excellent job on my carpets. Thank you Allen's Dry-N-Clean for your hard work, professionalism and attention to detail!
Martin9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★Edwin was very professional courteous and hard working did a excellent job on the entire house and would definitely recommend there services.
Brandon4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★Great cleaning experience! The rep was very professional and explained in detail what was going on. I’ve had a few other companies do a decent job previously, but this was by far the best. Carpet looks great and smells wonderful. I’ll be using them for my future needs!! Thanks for a great job. Allens is now the only…
Sharon1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★Excellent job. Carpet looked brand new!
Allison1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★Our technician, Matt, did a great job!!
Mimi1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★Matt was wonderful! He arrived on time and was very professional he took care while providing his service and could see his quality of work, I would definitely recommend this company, he removed let stains and left the carpet looking beautiful as well and with a clean scent to add. Thank you Matt!!
ANITREOUS8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★Matt was kind and professional. Carpet look outstanding 👌
JackLocal Guide · 8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★Your guy did an outstanding job very professional I would tell people about your company please don't get rid of this man he was very particular about everything very very good job you guys have my business now
Pam7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★We have used Allen's Dry and Clean for several years, not only for carpet cleaning but also area rugs. Matt is very punctual, professional and knowledgeable. We are always very pleased and satisfied with the results! Thank you for being there for us!
richard3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★It took 3 times to remove the odor from my rug but you stayed with it and got it right.
StephanieLocal Guide · 31 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★Very Happy Customer Matt was on time, contacted me he was en route. He was very professional and went over everything with me before starting. We have two floors of carpet with several pet stains and all of the stains are now gone and it smells wonderful. Thank you!
Jennifer2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★Poor quality for above average cost. For example, in one of the rooms cleaned there were two large areas left untreated. The first was because there was a rocker blocking the area so it was left undone. The second area was covered by kids toys that didn’t get moved. Also, there was a door to the bathroom that was…
AugustLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★I’m very impressed with this company, from the initial call to Ashley to the work performed by Edwin. He treated all the spots carefully and then cleaned the carpet. It came out far better than I could have hoped for, he got out all the stains. The communication through text kept us up to date and reminded us of our…
Michele2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★I will definitely use them again! Matt was professional and did an amazing job! Carpet looks like new😊
Cyndi4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★Have used Allen's Dry-N-Clean for the past few years, and everytime they clean my carpets, I've been extremely satisfied with the results. They are always friendly, efficient, and on time. Highly recommend.
Debbie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★Very pleased with cleaning and pet stain removal. I would use this service again.
Shari5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★Great customer service
Michelle2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★Joseph Jones was friendly and professional, and he saved my couch from smelling like cat pee. 10/10 would use this service again. Thank you so much!
Becks3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★This is the second time we have used Allen’s. We will never use anyone else. They take their time to do it right and always ask if there are particular issues or problems we are concerned about. 6 stars if I could.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General carpet cleaning | 310 | $203–$310 |
| Pet stain & odor removal | 152 | — |
| Carpet steam cleaning | 112 | $189–$404 |
| Area rug cleaning | 93 | — |
| Upholstery cleaning | 64 | $181–$327 |
| Carpet cleaning | 31 | — |
| Water damage-related pest control | 4 | — |
| Flooring | 4 | — |
