Experts Reviews · Company report
Allen's Dry-N-Clean Carpet Cleaning logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%68+23.8Reliability 15%63+9.5Craft & service 20%63+12.6Value 10%74+7.4Momentum 8%24+1.9Track record 7%98+6.9Accountability 5%8+0.4Experts Score= 62Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.62SCORE

Allen's Dry-N-Clean Carpet Cleaning

Virginia Beach, VA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #7Position by Experts Score among all companies we track in this category. of 20 interior cleaning services · 4.9★ from 1,302 Google reviews

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Report card

Percentile vs other interior cleaning services (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: track record and value; weakest: accountability.

SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Allen's Dry-N-Clean Carpet Cleaning is better than 68% of interior cleaning services.B
68
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Allen's Dry-N-Clean Carpet Cleaning is better than 63% of interior cleaning services.B
63
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Allen's Dry-N-Clean Carpet Cleaning is better than 63% of interior cleaning services.B
63
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Allen's Dry-N-Clean Carpet Cleaning is better than 74% of interior cleaning services.B
74
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Allen's Dry-N-Clean Carpet Cleaning is better than 24% of interior cleaning services.D
24
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Allen's Dry-N-Clean Carpet Cleaning is better than 98% of interior cleaning services.A
98
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Allen's Dry-N-Clean Carpet Cleaning is better than 8% of interior cleaning services.F
8

Reviews for your job

Customers hired Allen's Dry-N-Clean Carpet Cleaning for 8 kinds of job.

Allen's Dry-N-Clean Carpet Cleaning for water damage-related pest control

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.4
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 86/100.How Job match is calculatedBuilt only from reviews Google tagged “Water damage-related pest control”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 1

All 4 Google reviews tagged “Water damage-related pest control”

★★★★★ Michelle · Edited a year ago

Great experience…. Great price…. Looks great. Matt is wonderful. We have teenagers, a puppy, another dog and a full house most of the time. Carpets probably 20 years old and they literally look new and house smells great. No dog smell.. ❤️

General carpet cleaningPet stain & odor removalArea rug cleaning+ Responsiveness+ Punctuality+ Quality
★★★★★ Sonja · Edited 4 years ago

As a property manager this company is outstanding. I've never had a problem with them and will always use them and recommend them to anyone I can. What a fabulous company.

Area rug cleaningGeneral carpet cleaningPet stain & odor removal
★★★★★ Cassandra · 5 years ago

Great service, great friendly staff, very responsive

Water damage-related pest control+ Responsiveness+ Quality+ Professionalism
★★★★★ Lee · 5 years ago

They are great!!

General carpet cleaningWater damage-related pest control+ Responsiveness+ Punctuality+ Quality

Price

$309+52% vs typical interior cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 34%Reasonable 62%Overpriced 1%Not sure 2%

Jobs customers hired them for

JobReviewsCategory typical
General carpet cleaning310$203–$310
Pet stain & odor removal152—
Carpet steam cleaning112$189–$404
Area rug cleaning93—
Upholstery cleaning64$181–$327
Carpet cleaning31—
Water damage-related pest control4—
Flooring4—

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