Experts Reviews · Company report
Alley Cat logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%73+17.7Value 14%94+13.3Replies to reviews 7%63+4.5Momentum penalty81−1.9Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCORE

Alley Cat

San Francisco, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #222Position by Experts Score among all companies we track in this category. of 295 wildlife removal services · 4.9★ from 434 Google reviews

Report card

Percentile vs other wildlife removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Alley Cat is better than 87% of wildlife removal services.A
87
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Alley Cat is better than 73% of wildlife removal services.B
73
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Alley Cat is better than 100% of wildlife removal services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Alley Cat is better than 94% of wildlife removal services.A
94
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Alley Cat is better than 81% of wildlife removal services.A
81
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Alley Cat is better than 63% of wildlife removal services.B
63

Reviews for your job

Customers hired Alley Cat for 3 kinds of job.

Alley Cat for general pest inspection

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.48
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.81
Usually paidThe price range customers picked most often for this job.$200+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$63–$128
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 70/100.How Job match is calculatedBuilt only from reviews Google tagged “General pest inspection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#198 / 215
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.92%

All 48 Google reviews tagged “General pest inspection” · showing 40

JordanLocal Guide · 38 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★

Amateur Hour. I've now had Alley cat technicians here 3 times and there is still at least 1 hole (that I know of) that mice can get through, and I still have mice. Each time they returned, the new technician found obvious mistakes from the previous technician - like forgetting to pull out the dishwasher and look…

Paid $200+OverpricedRodent exterminationGeneral pest inspection
L7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Jose was very personable and looked over all the traps that were still in place from a few weeks ago and saw that no rodents were caught in the traps. Since all the holes were covered, no rodents came back into our property.

Reasonable priceRodent exterminationGeneral pest inspection
David4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Team was professional and efficient. Explained everything as the service went along so there would be alignment and agreement. Thank you

Reasonable priceGeneral pest inspection
Carolyn1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★

inspector didn't find exact source according to the tenants..She said they usually vacuum up the debris but not this time

Reasonable priceRodent exterminationGeneral pest inspection
Eric3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Johnny came for an initial inspection and estimate. He was thorough and professional. We were able to get the team in a week later. Brian ran that team and did they did great work addressing the entry points and sealing them up while laying traps to clear out the rest of the rodents.

Paid $200+Great priceRodent exterminationGeneral pest inspection
kennethLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

On time for inspection after initial service. Unfortunately I was late by an hour, but Brian and his company accommodated that by returning, thanks Brian and Alley Cat ! Brian found two dead rat carcasses in my basement put of the five traps set ... so fingers crossed .

Reasonable priceGeneral pest inspection
Karen2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★

The alley cat crew was highly professional, very kind and thorough. From inspection to communication to physical work, I deeply appreciate the rat abatement work they did in my garage. Don’t hesitate to use this crew. This was the most pleasant work with a contractor of any sort I’ve had in the last 25 years of home…

Paid $200+Reasonable priceRodent exterminationGeneral pest inspection
Rachael7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

great to work with and very thorough

General pest inspectionRodent extermination+ Responsiveness+ Punctuality+ Quality
Maria10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

SF Rodent Control continues to excel in professional, friendly, and courteous service! I appreciate the text that lets you know staff is en route so no one’s time is wasted. Office staff responds in a timely matter. Company offers exemplary “customer service” from the initial inquiry to the actual service date along with a follow-up after service!

General pest inspectionRodent extermination
Veronica4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The teams that were dispatched were professional, courteous and thorough. Great customer service.

General pest inspectionRodent extermination+ Responsiveness+ Punctuality+ Quality
Dot6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Axel and his crew did a great job. Very thorough and detailed.

General pest inspectionRodent extermination+ Responsiveness+ Quality+ Professionalism
Jessica7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We needed rodent cleanup and proofing for our property and we got several bids. SF rodent was the most thorough and professional. They worked with me on the scope of work to ensure the problem was handled. I felt they were collaborative and professional, responsive and had good communication. The office manager has…

General pest inspectionService not listed+ Responsiveness+ Punctuality+ Quality
Laura8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

SF Rodent Control is efficient, effective, professional & friendly. They work hard to address concerns. It’s reassuring to have their support.

Home inspectionGeneral pest inspectionRodent extermination+ Responsiveness+ Quality+ Professionalism
Mark6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Very profesional and knowledgeable.

General pest inspectionRodent extermination+ Responsiveness+ Punctuality+ Quality
Kyle2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

SF Rodent Control was able to do an inspection and immediately find an entry point for rats into our walls. They thoroughly patched the holes and cleaned area, and did exclusion for our entire under-deck area. Very nice work!

Home inspectionGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Heidi4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Excellent, accomodating company - they are the best!!!

General pest inspectionRodent extermination+ Responsiveness+ Punctuality+ Quality
matt9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Anthony, Edgar and John were very professional, knowledgeable and personable. They were VERY thorough in all they did and even put up with me constantly asking questions about methods and materials they used. They answered all my questions completely and patiently. The level of service was above and beyond what…

General pest inspectionRodent extermination+ Responsiveness+ Punctuality+ Quality
Cindy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Jonathan was prompt, professional, knowledgeable and efficient in servicing the property.

General pest inspectionRodent extermination+ Responsiveness+ Punctuality+ Quality
Nathan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

SF Rodent Control was very responsive and thorough. The free inspection was prompt and informative. Miro was helpful both during and after the inspection in addressing questions. David and his team did a great job and provided both thorough and friendly service. The one year warranty puts my mind at ease as I look…

General pest inspectionRodent extermination+ Responsiveness+ Punctuality+ Quality
Miegan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

SF Rodent Control provided excellent service from beginning to end. Johnny and David and crew were fantastic - thorough, professional, communicative, and (fingers crossed) effective!

General pest inspectionRodent extermination+ Responsiveness+ Punctuality+ Quality
Doug4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Always professional and easy to deal with.

General pest inspectionRodent extermination+ Punctuality+ Quality+ Professionalism
TaraLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Professional, on time, did waht they said they were going to do.

General pest inspectionRodent extermination+ Quality
JamesLocal Guide · 214 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Johnny the inspector, Anthony and the crew who came in, and Miro the follow-up were all top-notch. I got a lot more done than I expected.

General pest inspectionRodent extermination+ Responsiveness+ Professionalism+ Value
Cara6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Great company to work with, very professional.

General pest inspectionRodent extermination+ Punctuality+ Quality+ Professionalism
marjorie11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Professional service, on time, delivered exactly as specified

General pest inspectionRodent extermination+ Responsiveness+ Punctuality+ Quality
jules1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Rating only, no written review.

Reasonable priceRodent exterminationGeneral pest inspection
Steven129 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Rating only, no written review.

Paid $200+Reasonable priceGeneral pest inspection
Evelyn4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Rating only, no written review.

Paid $200+Reasonable priceRodent exterminationGeneral pest inspection
Jeff1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Rating only, no written review.

Reasonable priceGeneral pest inspection
Joshua11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Rating only, no written review.

Rodent exterminationGeneral pest inspection
Megan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Paid $200+Reasonable priceRodent exterminationGeneral pest inspection
Jett2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

General pest inspection
Joel2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

General pest inspectionRodent extermination+ Responsiveness+ Punctuality+ Quality
Richard3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

General pest inspectionRodent extermination+ Responsiveness+ Punctuality+ Quality
Rachana7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Rating only, no written review.

General pest inspectionRodent extermination+ Responsiveness+ Punctuality+ Quality
Will4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Home inspectionGeneral pest inspectionRodent extermination+ Quality+ Professionalism
JosephLocal Guide · 5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

General pest inspectionRodent extermination+ Responsiveness+ Punctuality
Lenny2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

General pest inspectionRodent extermination
Richard4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

General pest inspectionRodent extermination+ Responsiveness+ Punctuality+ Quality
Ron13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Rating only, no written review.

General pest inspectionRodent extermination+ Responsiveness+ Punctuality+ Quality

Show more general pest inspection reviews (8 more) →

Price

$347+221% vs typical wildlife removal services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 8%Reasonable 81%Overpriced 6%Not sure 6%

Jobs customers hired them for

JobReviewsCategory typical
Rodent extermination138$81–$323
General pest inspection48$63–$128
Home inspection4$68–$168

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