Experts Reviews · Company report
Alley Cat logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%73+17.7Value 14%94+13.3Replies to reviews 7%63+4.5Momentum penalty81−1.9Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCORE

Alley Cat

San Francisco, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #222Position by Experts Score among all companies we track in this category. of 295 wildlife removal services · 4.9★ from 434 Google reviews

Report card

Percentile vs other wildlife removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Alley Cat is better than 87% of wildlife removal services.A
87
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Alley Cat is better than 73% of wildlife removal services.B
73
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Alley Cat is better than 100% of wildlife removal services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Alley Cat is better than 94% of wildlife removal services.A
94
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Alley Cat is better than 81% of wildlife removal services.A
81
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Alley Cat is better than 63% of wildlife removal services.B
63

Reviews for your job

Customers hired Alley Cat for 3 kinds of job.

Alley Cat for rodent extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.138
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.89
Usually paidThe price range customers picked most often for this job.$200+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$81–$323
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 82/100.How Job match is calculatedBuilt only from reviews Google tagged “Rodent extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#96 / 230
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.96%

All 138 Google reviews tagged “Rodent extermination” · showing 20

Caroline941274 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Aroldo came to check after I feared that I saw evidence of rodents. He showed me the openings were still sealed and there was no rat poop. He set traps just in case and reassured me, so I was very pleased. He also made a point of protecting my dog from the traps in case the dog decides to nose around them.

Paid $200+Reasonable priceRodent exterminationGeneral wildlife removalService not listed
JordanLocal Guide · 38 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★

Amateur Hour. I've now had Alley cat technicians here 3 times and there is still at least 1 hole (that I know of) that mice can get through, and I still have mice. Each time they returned, the new technician found obvious mistakes from the previous technician - like forgetting to pull out the dishwasher and look…

Paid $200+OverpricedRodent exterminationGeneral pest inspection
Patti6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

This company is head and shoulders above any other service of its kind in the SF Bay Area (and sadly I tried several before finding them). They are very knowledgeable and are active problem solvers. They are also determined, clean, thorough, polite and reliable. I recommend them to my friends.

Reasonable priceRodent extermination
L7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Jose was very personable and looked over all the traps that were still in place from a few weeks ago and saw that no rodents were caught in the traps. Since all the holes were covered, no rodents came back into our property.

Reasonable priceRodent exterminationGeneral pest inspection
Serene10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Efficient, professional, on time

Rodent extermination
Brian6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★

Jose was friendly, thorough and professional and courteous. We are very satisfied withthe service.

Paid $200+Reasonable priceRodent extermination
Era9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Jose was wonderful. He came on time and worked efficiently and carefully.

Paid $200+Reasonable priceRodent extermination
Jackson1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Great job in finding additional sources of mice.

Reasonable priceRodent extermination
Carolyn1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★

inspector didn't find exact source according to the tenants..She said they usually vacuum up the debris but not this time

Reasonable priceRodent exterminationGeneral pest inspection
Kyle3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Excellent work!

Rodent extermination
ThomasLocal Guide · 49 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Alley Cat came out today to do a follow up check on the exclusion work they did three weeks ago. This was all included in our contract. Jose changed out traps and identified a couple of areas they want to close up so they are scheduled to come back in a week. They are a great company to work with. They are…

Paid $200+Reasonable priceRodent extermination
Regina2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Brian and the team were very knowledgeable and explained everything well- very pleased with their work ethic and I highly recommend their services!👍

Paid $200+Reasonable priceRodent extermination
Mitchell5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Second time we've needed them in 6 years. Stopped problem both times.

Rodent extermination
Isabelle1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

They came twicemto make sure that all the mice were gone and none have returned.

Rodent extermination
Eric3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Johnny came for an initial inspection and estimate. He was thorough and professional. We were able to get the team in a week later. Brian ran that team and did they did great work addressing the entry points and sealing them up while laying traps to clear out the rest of the rodents.

Paid $200+Great priceRodent exterminationGeneral pest inspection
Laurie11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Friendly, professional, and efficient. Communicated well. Would highly recommend!

Paid $200+Reasonable priceRodent extermination
CarmenLocal Guide · 44 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Jose and his team were very professional and friendly. I highly recommend Alley Cat! This was the third time that we used them.

Paid $200+Great priceRodent extermination
lynn3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Very happy with the service. They did a great job sealing up gap and holes where rodents could enter as well as setting traps. There follow up is excellent as well as there communication. Everyone we interacted with was very professional.

Paid $200+Reasonable priceRodent extermination
Karen2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★

The alley cat crew was highly professional, very kind and thorough. From inspection to communication to physical work, I deeply appreciate the rat abatement work they did in my garage. Don’t hesitate to use this crew. This was the most pleasant work with a contractor of any sort I’ve had in the last 25 years of home…

Paid $200+Reasonable priceRodent exterminationGeneral pest inspection
Jonathan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

They did an excellent job of plugging all the holes to make sure no mice or rats are going to get in the house, cleaned everything, and sprayed a peppermint spray to keep mouse and rats away. They laid traps and came back to inspect and remove any used traps. Great service, friendly people.

Rodent extermination+ Responsiveness+ Punctuality+ Quality

Show more rodent extermination reviews (118 more) →

Price

$347+221% vs typical wildlife removal services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 8%Reasonable 81%Overpriced 6%Not sure 6%

Jobs customers hired them for

JobReviewsCategory typical
Rodent extermination138$81–$323
General pest inspection48$63–$128
Home inspection4$68–$168

Compare with