How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%73+17.7Value 14%94+13.3Replies to reviews 7%63+4.5Momentum penalty81−1.9Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCOREAlley Cat
San Francisco, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #222Position by Experts Score among all companies we track in this category. of 295 wildlife removal services · 4.9★ from 434 Google reviews
Report card
Percentile vs other wildlife removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
Reviews for your job
Customers hired Alley Cat for 3 kinds of job.
Alley Cat for rodent extermination
Clear ✕All 138 Google reviews tagged “Rodent extermination” · showing 80
Aroldo came to check after I feared that I saw evidence of rodents. He showed me the openings were still sealed and there was no rat poop. He set traps just in case and reassured me, so I was very pleased. He also made a point of protecting my dog from the traps in case the dog decides to nose around them.
Amateur Hour. I've now had Alley cat technicians here 3 times and there is still at least 1 hole (that I know of) that mice can get through, and I still have mice. Each time they returned, the new technician found obvious mistakes from the previous technician - like forgetting to pull out the dishwasher and look…
This company is head and shoulders above any other service of its kind in the SF Bay Area (and sadly I tried several before finding them). They are very knowledgeable and are active problem solvers. They are also determined, clean, thorough, polite and reliable. I recommend them to my friends.
Jose was very personable and looked over all the traps that were still in place from a few weeks ago and saw that no rodents were caught in the traps. Since all the holes were covered, no rodents came back into our property.
Efficient, professional, on time
Jose was friendly, thorough and professional and courteous. We are very satisfied withthe service.
Jose was wonderful. He came on time and worked efficiently and carefully.
Great job in finding additional sources of mice.
inspector didn't find exact source according to the tenants..She said they usually vacuum up the debris but not this time
Excellent work!
Alley Cat came out today to do a follow up check on the exclusion work they did three weeks ago. This was all included in our contract. Jose changed out traps and identified a couple of areas they want to close up so they are scheduled to come back in a week. They are a great company to work with. They are…
Brian and the team were very knowledgeable and explained everything well- very pleased with their work ethic and I highly recommend their services!👍
Second time we've needed them in 6 years. Stopped problem both times.
They came twicemto make sure that all the mice were gone and none have returned.
Johnny came for an initial inspection and estimate. He was thorough and professional. We were able to get the team in a week later. Brian ran that team and did they did great work addressing the entry points and sealing them up while laying traps to clear out the rest of the rodents.
Friendly, professional, and efficient. Communicated well. Would highly recommend!
Jose and his team were very professional and friendly. I highly recommend Alley Cat! This was the third time that we used them.
Very happy with the service. They did a great job sealing up gap and holes where rodents could enter as well as setting traps. There follow up is excellent as well as there communication. Everyone we interacted with was very professional.
The alley cat crew was highly professional, very kind and thorough. From inspection to communication to physical work, I deeply appreciate the rat abatement work they did in my garage. Don’t hesitate to use this crew. This was the most pleasant work with a contractor of any sort I’ve had in the last 25 years of home…
They did an excellent job of plugging all the holes to make sure no mice or rats are going to get in the house, cleaned everything, and sprayed a peppermint spray to keep mouse and rats away. They laid traps and came back to inspect and remove any used traps. Great service, friendly people.
Jose and his team were wonderful! He showed me what they were going to do and showed me all they did when they were done. It was pricey, but from what I can tell, they did a very thorough job. I would recommend Alley Cat to anyone with a rat problem!
Very prompt and efficient!! You guys were awesome did allot of work in the whole building!! Light years better work than other companies out there - moving forward you will be my go to!
Jose was professional, informative, and thorough. He communicated throughout the on-site remediation and we were satisfied with the work.
Great company. The workers are nice, efficient, and explain everything they are doing. They make everything easy
Efficient and professional service. Excellent communication from the company. Thank you!
On time, very detailed work and explanation.
The team was great and advanced the work done last year. Very satisfied and regret I did not give them a larger tip. This was the start of a new year long contract
Everyone at Alley Cat was impressive from Johnny who did the initial inspection to Jose and his team who came and did all the work of prev
Johnny and his team did an excellent job appreciate their thoroughness great cleanup thank you so much for your wonderful service
Today was 3rd visit. Stayed over an hour. Very thorough. Will follow up in 2 weeks. They came 3 years ago and house seemed rodent free until late last year. Will reread Steinbecks “0f Mice and Men”. Mice seem smarter. This was 4th or 5th visit. Many opening were found that had been missed previously. The…
Professional and thorough, happy to explain their methods and give recommendations so that mice and rats did not return.
Excellent experience working with Alley Cat!
Everything is great but they don’t answer emails so I took off a star.
Awesome
Clean, polite and professional
The services today was excellent ! Very comprehensive!Much appreciated ! Thank you! Lynn
Excellent customer service. They rodent proofed by basement and set traps and caught one rat the next day and came and retrieved it. They came to retrieve the dead rat and reset the traps and sterilized the basement again.
great to work with and very thorough
SF Rodent Control continues to excel in professional, friendly, and courteous service! I appreciate the text that lets you know staff is en route so no one’s time is wasted. Office staff responds in a timely matter. Company offers exemplary “customer service” from the initial inquiry to the actual service date along with a follow-up after service!
It looks like they were very thorough in all the work performed.
The crew was thorough and professional.
The teams that were dispatched were professional, courteous and thorough. Great customer service.
Professional demeanor and explained clearly what situation is and what is called for during future visits.
Axel and his crew did a great job. Very thorough and detailed.
Mice problem at our house. SF rodent came in a patched all holes and set traps. Technicians were efficient and did a great job. Definitely recommend.
SF Rodent Control is efficient, effective, professional & friendly. They work hard to address concerns. It’s reassuring to have their support.
Extremely effective and efficient, always nice and professional. Highly recommend!
Really appreciated the work done by SF Rodent Control team. They came quickly provided an estimate and scheduled a follow-up. After they found a bunch of entry points in our garage and sealed everything up we were able to catch the 2 unwanted visitors the next day. They came to pick them up and reset the traps…
Great sanitation and rodent proofing of very old understory spaces with lots of crevices.
We had a mouse problem that we could not solve. We used SF Rodent Control because they were recommended highly by a contractor I trust. The man who did the initial investigation found multiple examples of infestation that we weren't even aware of. He seemed highly knowledgeable about the critters. The men who…
On time. Very thorough in addressing and fixing mice problems.
We used SF Rodent Control to address a mice infestation issue in our place. We were impressed from the beginning by the thoroughness of the inspection when one of their employees came to give us a quote. They provided us with full service from plugging holes to clean up to laying of traps. Atekhiti led our pest…
So far we haven’t seen any mice or rats in the house, it’s been 2 weeks. Hoping they’re a thing of the past. Everyone who has come through the house has been friendly and professional, would recommend.
They know all the tricks to prevent rodents from coming inside!! They are very busy so it took awhile to get an appointment
Scheduled appointment and showed up on time as promised. Performed work as scheduled, let's see in a few weeks if problem has been resolved. After 3 weeks, they came back to check their work and the traps. Everything went fine, no pest caught and everything is quiet. Great work eliminating pest.
They were thorough… professional….checked if there were still rats and visited twice .
Outstanding organization. Quick response times. do an outstanding job. they have a 1 year guarantee and come back often with same day time frame if the traps catch something. They also use non toxic materials so great if you have pets/kids. We will only use SF Rodent going forward
Thank you so much to SF Rodent Control. The whole team are kind and responsive. They did a very thorough job. They patched up MANY holes and we hopeful that rodents we not come into our house. The one issue we had was that we have a very small crawl space that they weren't able to get all the sections, however they…
SF Rodent Control was very professional and thorough. We have been having rat problems in our garage on and off for years, without much luck keeping them at bay. SF Rodent Control came and cleaned up all the droppings, sanitized, and sealed up entry points. Three weeks in and we haven't seen any more droppings in…
Found and sealed all places where rodents could get in. Sanitized crawl space. And came back to double check a few weeks later. Highly recommended
Fernando is very experienced and professional. He tried to spray disinfectant agents to help minimize horrible dead rats smell in the crawl space which go through ventilation system into our unit. He also recommended the date your company will perform big jobs on 10/17/2022 Monday and 10/18/2022 Tuesday to bring…
The pandemic brought a rat infestation I’ve never seen before. This company rodent proofed my home, addressed some rodent entry issues I needed solved and they cleaned out and disinfected my crawl space. They were thorough and did excellent and clean work. I was very very happy with the quality of service. I…
Very profesional and knowledgeable.
Very professional. Would recommend and use SF Rodent service in the future if needed.
I'm very happy with both the first visit and the follow up one. The company seems responsive to my needs.
Cruz is amazing - he is responsive, competent, thorough and very experienced. We are extremely happy w his service and professionalism, will definitely use him again if there is an issue(hopefully not :-)) , and would recommend him and his company to anyone.
Excellent service - communicative, arrived on-time for every appointment. Very professional. Highly recommended.
We used SF Rodent after noticing rat droppings around the garage. Their technician did a really great job from finding any space that would have allowed a rodent to come in. He totally proofed the place, added traps just in case. They came back a few month later to change the traps, added more wire at the bottom of…
The process is ongoing . They tried to rid us of the rats a month ago but the rats found a new way to get in. The company is easy to work with and very professional.
Excellent, accomodating company - they are the best!!!
These guys are terrific. They deal with things actually somewhat out of their control, but they are diligent about completing their tasks. We are very happy they are helping us.
Excellent service. Came on time. Explained what they were doing and next steps when they left. Very effective and very professional
Friendly, professional, and got the job done. Strongly recommend them!
we had alley cat come out april 2019 when we realized rats were occupying our attic. they replaced the insulation that was chewed up, closed all access points and set traps. no incidents of rats until a week or so ago. vince came out and inspected the exterior of the house. he noticed a gap under the garage door and…
Alley Cat did a thorough job, with thoughtful attention to our concerns.
Outstanding service. Had a persistent rat problem for many months at our home in the Oakland hills. After doing some work myself, I called another locally company for help after the rats had retreated to the more difficult and less accessible crawlspaces. The other company remediated from the exterior, but the…
While I don't want to relive the critter experience through writing the review, I feel like I need to since this company is so great. The initial inspection was very thorough and even fun and friendly (and this was an uncomfortable experience for me!) and the team was quick to schedule the work. They were incredibly…
After attempting mouse abatement with another company we used SF rodent control and have not seen mice in our garage and bonus room. Thank you for your assistance.
These guys are locally owned & did a great job. They gave me an understandable quote, did very thorough work, and scheduled a follow up. Super happy with all aspects of the work & interaction. Would recommend!
Anthony, Edgar and John were very professional, knowledgeable and personable. They were VERY thorough in all they did and even put up with me constantly asking questions about methods and materials they used. They answered all my questions completely and patiently. The level of service was above and beyond what…
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Rodent extermination | 138 | $81–$323 |
| General pest inspection | 48 | $63–$128 |
| Home inspection | 4 | $68–$168 |